Best Western St Catharines Hotel & Conference Centre

Reviews

• MG

  Mike Gallagher

  1 day ago
  4.0
  Very nice and clean rooms. Good service and the complimentary full breakfast was a very nice touch. I can't complain. It was a good experience.
• DD

  deepak

  3 days ago
  5.0
  This Best Western exceeded expectations. The recently refreshed rooms, especially the bathroom are well done. Staff are friendly and professional, with daily housekeeping still provided. The hotel is quiet, making for a great night’s sleep, and the location is extremely convenient, with the highway, groceries, and restaurants nearby. Clearly well managed with an excellent team.
• CB

  Chrissie Boon

  Apr 13, 2026
  1.0
  Would not stay here ever again. Ants everywhere - we mentioned it twice at the front desk and they didn't really even acknowledge it. Everything is worn out and in need of repair and upgrades. When you held up the blankets you could see something built up in the corners of each quilted area. Way too expensive for what should be considered the quality you'd expect at a roadside motel.
• MS

  Michel Sayegh

  Apr 12, 2026
  1.0
  It's not only the worst hotel I have recently been to and it's not o ly that I will never step a foot in this place. I changed my mind about Best Western as a franchise to allow such a place to have their name. Overpriced 20 years old rooms. The washroom is all broken and stained. The hair dryer blew up in my hand and tripped the circuit breaker due to the hair stuck in it. Breakfast is disgusting. 272 dollars per night I could have gone to a proper hotel Instead. Never again.
• SB

  Sam Beltrano

  Apr 10, 2026
  1.0
  The rooms trash. Dirty walls and the chairs are stained. The bathrooms so small garbage door. Tiny bars of soap but it feels sticky when you use it. No hand soap trash sink. Bed sheets smell stinky patio door barely opens. Looks like poopoo. When I watch baseball it looks like I’m watching it from 1980. Trash tv. Internet trash I lost a couple brawl stars games because of it lagging. No ceiling lights just lamps. Don’t allow mini sticks not very nice mini sticks are fun but they don’t let them, meanies :(. Rooms stinks after you take showers and the tub is full of water takes forever to drain. Super hot water it hurts owie. Only good thing is the bed is squishy but the sheets stink and there’s no real comforter it’s like cardboard. Also noisy in hallways.

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