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Welcome to the Holiday Inn Express – Sault Ste. Marie, Ontario, Canada! We look forward to having the pleasure of hosting you while travelling to our beautiful city. We strive to fulfil your every need. We provide our guests with an ideal location, modern amenities, efficient connectivity and exemplary customer service. Located on the corner of Bay and Bruce Streets in downtown Sault Ste. Marie, we are within steps of the Ontario Lottery and Gaming Headquarters and Roberta Bondar Place, the Ministry of Natural Resources, and just minutes from Essar Steel and the Sault Area Hospital.
We feature 115 well-appointed guestrooms, each providing free Express Start Breakfast each morning of your stay, as well as HDTV and reliable high-speed wireless internet access to help you stay connected. Several delicious locally-owned restaurants can be found just outside our front door, as can great nightlife and shopping, with the Station Mall and GFL Memorial Gardens right across the street! Unwind and have some fun in our large indoor pool, whirlpool, sauna and Fitness Centre, which overlook our lovely courtyard. We look forward to being YOUR home away from home!
Location
Holiday Inn Express Sault Ste Marie by IHG
320 Bay Street, Sault Ste Marie, ON
P6A 1X1, Canada
Hours
Reviews
4.4
966 reviews
5 stars
545
4 stars
296
3 stars
70
2 stars
32
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests found the hotel clean and well-maintained, with many praising the cleanliness of the rooms and common areas.
Staff Service
The staff received numerous compliments for their friendliness, helpfulness, and professionalism, contributing positively to guests' experiences.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests appreciating the variety and quality of the food provided.
Noise Issues
Several guests reported issues with noise, particularly during nighttime, which affected their overall comfort during their stay.
Parking Fees
Guests expressed dissatisfaction with the unexpected $6 parking fee, which was seen as an unwelcome additional charge.
- NRNate Rasmussen2 days ago5.0The staff were great, as well as the room; which had a great view of the atrium. The only issue was the door to the room did not shit fully by itself, and had to be pushed closed. Something easily forgotten, and anyone could enter the room.
- SSSarah Stanley6 days ago2.0This is my second time staying here and much worse than the last. Booking online wasn't working, calling was frustrating and a very drawn out process. The room is super small. I have to squeeze between the suitcase stand and the wall to get to the bedside, which I can only imagine would be very frustrating for a larger person. The TV also doesn't work for longer than 4 seconds. It's constantly freezing or sound will stop playing.
- CECn ENov 13, 20254.0Stopped here during a work trip. Compared to other HIE's the building is a bit outdated on the outside, but the interior has been renovated and the rooms were partially updated. There is limited parking with a small lot in front and the hotel is next to an event center. There was a hockey game the night of my stay. It didn't interfere with my experience; although the hotel had staff verifying guests only parked in the lot. There is an add on parking fee which is the first I've experience at HIE in the US or Canada. It was six dollars Canadian plus tax. I was a bit put off by this as the parking is already limited and should just be included with the hotel rate. If the hotel was full, I don't think there would be adequate parking. The drop off lane could only accommodate one vehicle and guests had to go up about 5 stairs to enter the lobby. There is a narrow ramp for accessibility. I didn't see a USB charging port near the beds, but always bring my own. Everything was clean and comfortable; staff was courteous and attentive. There was some noise from other guests; most likely hockey fans; but nothing that kept me from enjoying a good night's sleep.
- JMjen moyleNov 10, 20255.0I booked a room, online, thru “Reservation Desk”, to see Blue Rodeo. Didn’t expect to be right across the street from the venue.was extremely happy, with the level of service, the clean inviting room, and the pool room. Also right across the street from Station Mall. The only thing was, there was no food service within the hotel. Best place to book, when visiting the GFL Gardens!!! Will definitely book again!
- PCPat ChiouaNov 10, 20255.0We stayed one night on a road trip. It was great having the sauna and hot tub. Location is good close to the shopping centre allowing for a stretch out of the cold. Room was clean and staff friendly. Breakfast with lots of choices.
Frequently Asked Questions About Holiday Inn Express Sault Ste Marie by IHG
What are the check-in and check-out times at Holiday Inn Express Sault Ste Marie by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included in the stay at Holiday Inn Express Sault Ste Marie by IHG?
Yes, a free Express Start Breakfast with buffet options is available each morning of your stay.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessible facilities, and elevator access.
Does the hotel provide any fitness or recreational amenities?
Yes, guests have access to a free fitness center, indoor pool, and a hot tub.
Is there a business center available for guests?
Yes, the hotel has a business center for guest use.
Are there any nearby shopping venues close to Holiday Inn Express Sault Ste Marie?
Yes, the hotel is near Station Mall, Bootlegger clothing store, and Coles book and retail store, convenient for shopping before or after your stay.
What nearby transportation options are available for guests at the hotel?
The Sault Ste. Marie railway station is nearby, providing convenient train access for travelers staying at the hotel.
Are there entertainment or event venues close to the hotel?
Yes, GFL Memorial Gardens and Essar Centre are nearby and offer concerts, sporting events, and other entertainment options for hotel guests to enjoy.