Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express – Sault Ste. Marie, Ontario, Canada! We look forward to having the pleasure of hosting you while travelling to our beautiful city. We strive to fulfil your every need. We provide our guests with an ideal location, modern amenities, efficient connectivity and exemplary customer service. Located on the corner of Bay and Bruce Streets in downtown Sault Ste. Marie, we are within steps of the Ontario Lottery and Gaming Headquarters and Roberta Bondar Place, the Ministry of Natural Resources, and just minutes from Essar Steel and the Sault Area Hospital.
We feature 115 well-appointed guestrooms, each providing free Express Start Breakfast each morning of your stay, as well as HDTV and reliable high-speed wireless internet access to help you stay connected. Several delicious locally-owned restaurants can be found just outside our front door, as can great nightlife and shopping, with the Station Mall and GFL Memorial Gardens right across the street! Unwind and have some fun in our large indoor pool, whirlpool, sauna and Fitness Centre, which overlook our lovely courtyard. We look forward to being YOUR home away from home!
Location
Holiday Inn Express Sault Ste Marie by IHG
320 Bay Street, Sault Ste Marie, ON
P6A 1X1, Canada
Hours
Reviews
4.3
975 reviews
5 stars
551
4 stars
296
3 stars
71
2 stars
32
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and attentive staff, highlighting their helpfulness and hospitality.
Cleanliness
Overall, guests found the rooms and hotel facilities to be clean and well-maintained.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, although some guests noted issues with replenishment during busy times.
Parking Fees
Several reviews mentioned dissatisfaction with the unexpected $6 parking fee, which was seen as an unwelcome surprise.
Noise Issues
Some guests reported disturbances from noise, particularly during late hours, affecting their overall experience.
- JSJonathan Sauvé3 days ago5.0Get this! I had booked this hotel for 2 wks from now by mistake; and Dave and Jasmine at rhe front desk were considerate and understanding ... Made it as least embarrassing and comfortable as possible, and we were from out of town. Thank you so much!
- PBPapi BabyJan 6, 20265.0Absolutely AMAZING, Best Hotel I have ever experienced. Clean, sterile rooms, Delicious daily breakfast. Incredible Customer Service the staff are Outstanding. Mary- Food Area Kenneth-Food Area Chris Hines- Night Staff These staff all deserve praise, they are Absolutely Amazing, Friendly and extremely attentive. Way to go!!! I will always book here and so should everyone reading my review. :)
- KKKukumoJan 4, 20265.0This place was amazing, price was amazing for the room, nice place to get away for a bit. Couldn't have imagined the hotel being any better, sauna was an amazing touch to the stay.
- NENicole ElenduJan 3, 20265.0We were travelling from Winnipeg to Toronto and stayed overnight at the Holiday Inn Express Sault Ste Marie by IHG to rest before continuing our journey the next day. It was a pleasant stay, and the staff were very courteous. Before checking out, we enjoyed breakfast, which was excellent. Mary was especially kind, professional, and attentive, she checked in regularly with guests throughout breakfast and made the experience even better.
- CWcurtis wynneDec 22, 20251.0Rooms are good, kids enjoyed the pool. However the breakfast lady was rude, commenting “ do we base our stays here on getting breakfast “ , and talking about my family to other workers within the establishment, because of This interaction with her it made my stay less enjoyable.
Frequently Asked Questions About Holiday Inn Express Sault Ste Marie by IHG
What are the check-in and check-out times at Holiday Inn Express Sault Ste Marie by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included in the stay at Holiday Inn Express Sault Ste Marie by IHG?
Yes, a free Express Start Breakfast with buffet options is available each morning of your stay.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessible facilities, and elevator access.
Does the hotel provide any fitness or recreational amenities?
Yes, guests have access to a free fitness center, indoor pool, and a hot tub.
Is there a business center available for guests?
Yes, the hotel has a business center for guest use.
Are there any nearby shopping venues close to Holiday Inn Express Sault Ste Marie?
Yes, the hotel is near Station Mall, Bootlegger clothing store, and Coles book and retail store, convenient for shopping before or after your stay.
What nearby transportation options are available for guests at the hotel?
The Sault Ste. Marie railway station is nearby, providing convenient train access for travelers staying at the hotel.
Are there entertainment or event venues close to the hotel?
Yes, GFL Memorial Gardens and Essar Centre are nearby and offer concerts, sporting events, and other entertainment options for hotel guests to enjoy.