Holiday Inn Express & Suites Toronto - Markham by IHG

4.2
1097 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Elevate your stay at the renovated Holiday Inn Express and Suites Toronto-Markham located in the vibrant northeast Toronto area, which is also known as the “Silicon Valley of the North”. The hotel is surrounded by Fortune 500 companies that include IBM, Tesla, General Electric, Honda, AMD, Magna and many others. Hosting your corporate meetings? Our inviting meeting spaces can accommodate gatherings of up to 60 guests. With 117 beautifully appointed guestrooms and suites we are perfect for leisure travelers also with modern and contemporary finishes our hotel is located one block north of highway seven at Leslie Street, with easy access to downtown Toronto. We are also close to many local arenas and sporting facilities. Refresh and recharge with our complimentary amenities including our delicious Express Start breakfast that features hot and cold breakfast choices, high speed internet wifi, ample onsite parking, indoor heated salt water pool, 24 hour fitness centre, and on site guest laundry. Local attractions within close proximity include the vibrant and historic Unionville, Canada’s Wonderland, Ontario Science Center, Vaughan Mills Mall, Aga Khan Museum, Markham Pan Am Center, and Richmond Hill Golf and Country Club. Looking for dining and cocktail options? Check out the restaurants at East Beaver Creek where you will find casual to fine dining options and globally inspired cuisine including Jack Astors, The Keg and Moxies.

Location

Holiday Inn Express & Suites Toronto - Markham by IHG
10 East Pearce Street, Richmond Hill, ON
L4B 0A8, Canada

Hours

Reviews

4.2
1,097 reviews
5 stars
546
4 stars
345
3 stars
103
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Sam and Therese for their exceptional service.

Cleanliness

While some guests found the rooms clean and well-maintained, others reported issues with cleanliness, particularly in bathrooms and common areas.

Breakfast Quality

The complimentary breakfast received mixed reviews; while some enjoyed the variety and quality, others noted a lack of diversity and issues with food replenishment.

Room Comfort

Guests appreciated the spacious and comfortable rooms, although some mentioned noise issues and outdated furnishings.

Customer Service Issues

Several reviews highlighted poor experiences with management and customer service, particularly regarding cancellations and refunds.
  • KB
    Kelly Black
    2 days ago
    5.0
    Was here for a hockey tournament - great service - clean rooms - clean pool. Great experience!
  • FG
    FLEXX GHG
    3 days ago
    5.0
    I recently checked into this holiday Inn Markham and I must say it was a wonderful experience I was greated as I walked through the hotel doors once I reached to the check in desk everything went so smoothly and was treated with the outmost respect the front office manager Sammy was amazing and very professional every question was answered right away and gave the best suggestions for food and activities to do in the area she is a wonderful member to your team as a silver Ihg ambassadors was offered late check out and amenities right upon checking in to my room overall the hotel is in a great location to where I plan to be for the night and in walking distance to places I can go if needed 5 star hotel and 5 star employees thanks a lot holiday inn
  • FR
    Forbes Rutherford
    4 days ago
    5.0
    Sam, the manager and her staff are extremely welcoming and highly efficient. Rooms are spotless and the beds are super comfortable. The ladies, responsible for morning breakfast look after every need.
  • EG
    Ed G
    Jan 6, 2026
    5.0
    Excellent hotel. Parking lot is kinda small but it's centrally located for my job sites. King sized suite kinda missed the mark by not having a kitchenette but that's a minor consideration.
  • CM
    C Lo M
    Jan 4, 2026
    3.0
    We stayed at the Holiday Inn Express in Richmond Hill with a hockey team spread out over several floors. Overall, it was a decent and comfortable stay. The rooms were clean and functional, though the beds were very soft and would have been better with a bit more firmness. The hotel itself was relatively clean, but we did notice that the sink in our room was already clogged prior to our arrival, which was disappointing. On the positive side, the wait staff during dining hours were friendly and welcoming, which made meals more enjoyable. The hotel handled a large group reasonably well, and it worked fine for a team stay. With a few maintenance improvements, it could be an even better experience.

Frequently Asked Questions About Holiday Inn Express & Suites Toronto - Markham by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Toronto - Markham?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express & Suites Toronto - Markham.

Is breakfast included in the stay at this hotel?

Yes, a complimentary buffet breakfast is available for free for all guests.