Business Details
About
Hotel
Located in Richmond Hill,ON, the Best Western Parkway Hotel Toronto North is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Parkway Hotel Toronto North
600 Highway 7 E, Richmond Hill, ON
L4B 1B2, Canada
Hours
Reviews
3.9
1,251 reviews
5 stars
515
4 stars
371
3 stars
181
2 stars
71
1 star
113
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Vicky and Amir for their exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, unpleasant odors, and inadequate housekeeping.
Noise Complaints
Guests frequently reported noise disturbances from other guests, particularly during busy weekends with sports teams.
Amenities and Facilities
The hotel offers good amenities such as pools and a gym, but some guests noted that certain facilities were outdated or in poor condition.
Customer Service Concerns
There were multiple complaints about rude front desk staff and poor handling of customer issues, leading to dissatisfaction among guests.
- CJClaudia Jenner6 days ago5.0From the moment I walked into the hotel, I knew I was in good hands. The front desk staff Vicky, delivered an exceptional level of service she was very friendly, attentive, and genuinely eager to make my stay as smooth and enjoyable as possible. She handled check-in with efficiency, answered every question with patience, and made me feel welcomed and valued right away. When I got to my room, I was even more impressed. The space was spotless, beautifully arranged, and thoughtfully designed for comfort. The bed was incredibly cozy, the amenities were high-quality, and every detail from the lighting to the layout and made the room feel warm and inviting. Overall, it was one of the best hotel experiences I’ve ever had, combining outstanding hospitality with a room that offered true comfort and relaxation from beginning to end.
- VIVlad IonescuNov 17, 20251.0Chose to book a room the night-of, but despite putting in the right date in Google, it changed it to the following day when linked to the website causing me to book the wrong day. (I was tired and it was 1 am give me a break) I tried calling them literally 2 minutes later to resolve it and correct the reservation but all they could say Is no, you have to make a second reservation and we're keeping your money. No understanding, no flexibility, only regurgitation of "policy". Cold and corporate. Felt like a slap in the face for choosing them. Won't go back.
- BTBrent ThiemanNov 17, 20253.0Hotel staff great but hotel more like a motel and amenities sub par. Gym has everything you need but very old and disorganized and a public gym.Pool area old and shares with public gym so not kid friendly and no breakfast area you have to go to other hotel which is attached to the best western not free either. Staff really great and happy to help out but facility lacking lots and have to use the Sheraton Hotel attached for anything good.
- PDPm DuckNov 11, 20255.0A very busy spot.
- DSDennine ScottOct 10, 20251.0Could not get reservation correct. 3 times had to call during busy schedule. Asked for compensation and not even a response. Free weekend would cover it at any location. Never had my integrity affected like this before. Disappointing
Frequently Asked Questions About Best Western Parkway Hotel Toronto North
What is the location address of Best Western Parkway Hotel Toronto North?
The hotel is located at 600 Highway 7 E, Richmond Hill, ON, L4B 1B2, Canada.
Is free WiFi available at Best Western Parkway Hotel Toronto North?
Yes, free WiFi is available for all guests at the hotel.
What are the operating hours of Best Western Parkway Hotel Toronto North?
The hotel operates 24 hours a day, 7 days a week.
Does Best Western Parkway Hotel Toronto North have a restaurant on site?
Yes, the hotel features a restaurant for guests.
How can I contact Best Western Parkway Hotel Toronto North?
You can reach the hotel by phone at +1 905-881-2600 or send a fax to +1 905-882-3114.
Where can I book a room at Best Western Parkway Hotel Toronto North online?
Rooms can be booked online via the Best Western official website: http://bestwestern.com
What type of hotel is Best Western Parkway Hotel Toronto North?
It is a Best Western hotel that provides comfortable accommodations with a focus on cleanliness, value, and customer service.
What nearby shopping options are available around Best Western Parkway Hotel Toronto North?
Nearby, you can visit La Difference ROLEX Boutique, a jewelry store offering luxury timepieces.
Are there any souvenir or gift shops near Best Western Parkway Hotel Toronto North?
Yes, 6ix Sports n Gifts, a flowers and gifts shop as well as a souvenir shop, is located nearby.
How can nearby attractions like La Difference ROLEX Boutique enhance my stay at Best Western Parkway Hotel Toronto North?
You can enjoy luxury shopping at La Difference ROLEX Boutique before or after your stay, adding a premium experience to your visit.