Best Western Parkway Hotel Toronto North

Reviews

• BT

  Brad Thornton

  4 days ago
  3.0
  Hotel had a very odd smell. Gym was nice
• NN

  Nafas

  5 days ago
  1.0
  This has been one of the worst hotel experiences I have ever had. My stay at Best Western Parkway Hotel Toronto North is honestly disturbing. I am staying in Room 7103 under the name Yashar Khosravi Azar Mehrabani. When I tried to take tissue from the bathroom box, the very first sheet was visibly contaminated with what appears to be blood (photos attached). This is beyond unacceptable — it made me feel physically sick. After seeing this, I completely lost trust in the cleanliness of the entire room. If something this basic is contaminated, it raises serious concerns about everything else. I now feel uncomfortable using anything in this room. The situation gets even worse: * The bathroom door is broken and does not properly close * There is NO hair dryer in the room — something I have never experienced in any hotel before These are not minor issues. These are basic standards that any hotel must meet. When I reported this to the front desk, I was offered breakfast, which is frankly insulting considering the seriousness of a hygiene violation like this. This experience has been stressful, unsettling, and honestly disgusting. At this point, I feel like the overall condition of this hotel reflects the same level of neglect I witnessed. I strongly advise others to think twice before staying here until serious improvements are made. I also expect immediate accountability from management and Best Western Hotels & Resorts.
• RC

  Ray Cheuk

  Apr 25, 2026
  1.0
  Very rude staff, especially the lady (Indian) she was terrible. Staff lacks training and customer service. Tall security (Indian also) was on his power trip, rookie clearly. Shouts out to DALVIN who save the day. Thanks
• DW

  Denis West

  Apr 19, 2026
  5.0
  Great service from the gym staff. Accommodating and helpful with our hockey team.
• RS

  Raymond Sanford

  Mar 24, 2026
  5.0
  Today l was asked for government ID - question l have been been asked before despite that l gave the representative my valid driver's licence. Then I was told that the price that l given the room for by the agency was for government workers only. This was confusing to me, but needed the room anyway for business. So I ended up paying a higher rate for my room until l check out on Friday, almost double what l was quoted by the travel agency because I didn't have a government ID, not a driver's licence. The room is very small for the up market price l am paying. Very disappointed.l choose Best Western Parkway for many times and years because l have always enjoyed my stay here - comfortable rooms, balcony, good service,but this time I am very disappointed, the service wasn't good and the room is very small ☹️

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