Best Western Plus Otonabee Inn

4.4
1196 reviews

About

Hotel
At the Best Western Plus Otonabee Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Otonabee Inn will stand out among other hotels in Peterborough,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Otonabee Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Otonabee Inn
84 Lansdowne St E, Peterborough, ON
K9J 7N9, Canada

Hours

Reviews

4.4
1,196 reviews
5 stars
672
4 stars
380
3 stars
93
2 stars
21
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Cleanliness

Guests consistently noted the cleanliness of the rooms and facilities, with many describing the hotel as immaculate.

Breakfast Quality

The complimentary breakfast received mixed reviews; while some enjoyed the variety and quality, others found it below expectations.

Room Condition

Several reviews mentioned that while the rooms were clean and spacious, some felt dated and in need of upgrades.

Payment Issues

A few customers expressed frustration over payment policies, particularly regarding the acceptance of debit cards and deposit requirements.
  • JL
    Julia Lane
    Nov 14, 2025
    4.0
    The service was great, one of the housekeeping staff even dropped what she was doing to come help us when she saw us overloaded with things (I'm sorry I don't remember her name!) The rooms were comfortable though the bathroom was very small. The building itself is bizarrely shaped and hard to navigate with having to go outside and go in a different part to get to some rooms and the hallways are very narrow. The pool and hot tub were fine but again, quite small. Overall, no deal breakers, would stay again.
  • LM
    Laura Muresan
    Oct 27, 2025
    2.0
    Unfortunately they do not accept debit cards 😕 This concept of a deposit is anyway strange for a European, but here in Europe we use almost entirely debit cards and our son also only has a virtual debit card in QC. So how is it possible that you can only stay at this hotel with a credit card?! In other hotels around Canda we used a cash deposit (as that was the best option for us). I expect this from every hotel especially a high rated one such as this.
  • JE
    Jacalyn Ellis
    Oct 20, 2025
    5.0
    Great location, quiet and love the rooms with the big jet tubs. Breakfast has good coffee and great selection. Staff friendly
  • BN
    Barry Nicholls
    Oct 14, 2025
    3.0
    Below average included breakfast. Hotel is dated. Beds need improvement. Price is good, but unlikely we will stay here again.
  • JP
    Janice Purdy
    Oct 9, 2025
    4.0
    My husband and I recently spent a night here. Staff were lovely. Room was a little dated, but it was very clean, a great size for the two of us, with a balcony and a view of the river (which we weren't expecting, so it was a nice bonus!). The buffet breakfast (which is included) had a great selection of hot and cold breakfast items (we both really enjoyed the French toast!). Would definitely come back and stay again.

Frequently Asked Questions About Best Western Plus Otonabee Inn

What amenities does Best Western Plus Otonabee Inn offer to guests?

The hotel offers modern amenities including free Wi-Fi, a spacious work desk, an in-room mini fridge for extended stays, and an on-site fitness center.

Is Wi-Fi available at Best Western Plus Otonabee Inn?

Yes, free Wi-Fi is available for all guests throughout the hotel.