Centrally located at the intersection of Hwy 41 & Hwy 17 in The Ottawa Valley, Best Western Pembroke Inn & Conference Centre is a FULL SERVICE hotel. With an on-site restaurant, fitness centre and over 9,000 square feet of conference space it’s no surprise to learn this is the largest hotel & conference facility between Ottawa and North Bay. To contact our supreme guest service team call today Toll Free: 800 567 Best (2378).
Most guests found the rooms clean, but some reported issues with mold in the pool area and general maintenance concerns.
Staff Service
The staff received high praise for their friendliness and helpfulness, although there were some complaints about front desk service and professionalism.
Breakfast Quality
While many enjoyed the complimentary breakfast, several guests felt it was limited and not up to standard, with some describing it as a 'scam' due to low value.
Facilities Condition
The hotel is showing signs of age, with several reviews mentioning outdated decor and amenities, particularly the pool area.
Location
The hotel is somewhat isolated, with limited nearby dining options, but it is convenient for travelers and has good parking.
SA
sebastien alphonse
Nov 9, 2025
3.0
Bof on Pete pas trois patte a un canard ici propre (a peu près)
Service ordinaire
Acceuille pas souriant du tout
Bref le service laisse à désiré aucun effort
Les chambre lit propre à part sa sa fait la job pas plus
RS
Renee S.
Nov 3, 2025
4.0
nice comfy beds and good breakfast.
TP
Tony Van Pypen
Oct 31, 2025
4.0
Good hotel, rooms were very clean . Complimentary breakfast in the restaurant was excellent. The staff was friendly and welcoming. Nice swimming pool and hot tub. Definitely would stay here again.
HP
Hardik Patel
Oct 27, 2025
5.0
Great rooms & friendly customer service
BB
BFTracer
Oct 6, 2025
4.0
Slightly out of town, but it's one of lone chain hotels in the area. Stayed here as part of our Best Western program. Clean, quiet room. Has an indoor pool that kids were enjoying when we arrived
Frequently Asked Questions About Best Western Pembroke Inn & Conference Centre
What services are available at Best Western Pembroke Inn & Conference Centre?
Best Western Pembroke Inn & Conference Centre offers full service amenities including an on-site restaurant, fitness centre, free Wi-Fi, room service, concierge service, and over 9,000 square feet of conference space.
Where is Best Western Pembroke Inn & Conference Centre located?
The hotel is located at 1 International Dr, Pembroke, Ontario, K8A 6W5, Canada.
Is room service available at the Best Western Pembroke Inn & Conference Centre?
Yes, room service is available at Best Western Pembroke Inn & Conference Centre.
Does Best Western Pembroke Inn & Conference Centre offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests.
What are the check-in and check-out hours at the hotel?
The hotel operates 24 hours a day every day, so check-in and check-out can be accommodated at any time.
Does the hotel have a fitness centre?
Yes, the hotel features its own fitness centre for guest use.
How can I contact Best Western Pembroke Inn & Conference Centre?
You can contact the hotel by phone at +1 613-735-0131 or fax at +1 613-735-0078.
What is the special promotion currently offered by the hotel?
The hotel offers a promotion where guests who stay 2 nights receive a $50 Best Western Gift Card.
Are there any fitness centres near Best Western Pembroke Inn & Conference Centre?
Yes, Pembroke Fitness Centre is nearby, offering additional gym and sports facilities for guests.
Where can I find nearby dining options when staying at Best Western Pembroke Inn & Conference Centre?
Westwinds Restaurant and Westwind Family Restaurant are nearby dining options offering a variety of meals for guests to enjoy.
Are there any convenience stores or gas stations near the hotel?
Yes, Pembroke Circle-K Irving Travel Plaza and IRVING 24 gas station are nearby for convenience shopping and fuel needs.