Best Western Pembroke Inn & Conference Centre

4.3
955 reviews
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Business Details

1 International Dr, Pembroke, ON
K8A 6W5, Canada
(613) 735-0131
http://bestwestern.com
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About

Hotel
Centrally located at the intersection of Hwy 41 & Hwy 17 in The Ottawa Valley, Best Western Pembroke Inn & Conference Centre is a FULL SERVICE hotel. With an on-site restaurant, fitness centre and over 9,000 square feet of conference space it’s no surprise to learn this is the largest hotel & conference facility between Ottawa and North Bay. To contact our supreme guest service team call today Toll Free: 800 567 Best (2378).

Location

Best Western Pembroke Inn & Conference Centre
1 International Dr, Pembroke, ON
K8A 6W5, Canada

Hours

Reviews

4.3
955 reviews
5 stars
489
4 stars
327
3 stars
73
2 stars
30
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests found the rooms clean, but some reported issues with mold in the pool area and general maintenance concerns.

Staff Service

The staff received high praise for their friendliness and helpfulness, although there were some complaints about front desk service and professionalism.

Breakfast Quality

While many enjoyed the complimentary breakfast, several guests felt it was limited and not up to standard, with some describing it as a 'scam' due to low value.

Facilities Condition

The hotel is showing signs of age, with several reviews mentioning outdated decor and amenities, particularly the pool area.

Location

The hotel is somewhat isolated, with limited nearby dining options, but it is convenient for travelers and has good parking.
  • SA
    sebastien alphonse
    Nov 9, 2025
    3.0
    Bof on Pete pas trois patte a un canard ici propre (a peu près) Service ordinaire Acceuille pas souriant du tout Bref le service laisse à désiré aucun effort Les chambre lit propre à part sa sa fait la job pas plus
  • RS
    Renee S.
    Nov 3, 2025
    4.0
    nice comfy beds and good breakfast.
  • TP
    Tony Van Pypen
    Oct 31, 2025
    4.0
    Good hotel, rooms were very clean . Complimentary breakfast in the restaurant was excellent. The staff was friendly and welcoming. Nice swimming pool and hot tub. Definitely would stay here again.
  • HP
    Hardik Patel
    Oct 27, 2025
    5.0
    Great rooms & friendly customer service
  • BB
    BFTracer
    Oct 6, 2025
    4.0
    Slightly out of town, but it's one of lone chain hotels in the area. Stayed here as part of our Best Western program. Clean, quiet room. Has an indoor pool that kids were enjoying when we arrived
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Frequently Asked Questions About Best Western Pembroke Inn & Conference Centre

What services are available at Best Western Pembroke Inn & Conference Centre?

Best Western Pembroke Inn & Conference Centre offers full service amenities including an on-site restaurant, fitness centre, free Wi-Fi, room service, concierge service, and over 9,000 square feet of conference space.

Where is Best Western Pembroke Inn & Conference Centre located?

The hotel is located at 1 International Dr, Pembroke, Ontario, K8A 6W5, Canada.