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Best Western Inn On The Bay

4.4
(1378 reviews)

Business Details

1800 2nd Ave E, Owen Sound, ON
N4K 5R1, Canada
(519) 371-9200
http://bestwestern.com

About

HotelBest Western
Located in Owen Sound,ON, the Best Western Inn On The Bay is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn On The Bay
1800 2nd Ave E, Owen Sound, ON
N4K 5R1, Canada

Hours

Reviews

4.4
1,378 reviews
5 stars
777
4 stars
429
3 stars
100
2 stars
33
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received high praise for their friendliness, helpfulness, and accommodating nature.

Cleanliness

Rooms and facilities were generally reported as clean and well-maintained, though some guests noted areas needing updates.

Location

The hotel is well-located near the water with beautiful views and access to walking trails, enhancing the overall experience.

Dining Experience

The on-site restaurant received mixed reviews; while many enjoyed the food and service, some found it overpriced and lacking in variety.

Room Quality

Rooms were described as comfortable, but some guests mentioned they were dated and in need of renovation.
  • PB
    Pat Braund
    Feb 17, 2026
    5.0
    Great location to snowmobile to.Has a nice reastrant in house and a real breakfast
  • MD
    Mike Deryk
    Feb 16, 2026
    5.0
    We stayed at the Best Western on the bay in Owensound Ontario for a snowmobile trip on Feb 11 2026 . We stayed 3 nights and had a fantastic time. The manager Jasen and his staff were very very friendly and professional. The young lady at the front desk by the name of Manu was exceptionally friendly and helpful. Made our stay with them very enjoyable. Can’t wait to come back.
  • TW
    Tom Waldherr
    Feb 9, 2026
    5.0
    Great stop on the snowmobile trail. Wonderful friendly staff. Excellent dining experience!!!!
  • JG
    Jennifer Graham
    Feb 8, 2026
    5.0
    I’ve been traveling for work at CATC for over a year and Inn on the Bay has become my regular stay. The one constant that truly makes a difference every single visit is James. James is the first face you see when you arrive, and he sets the tone for the entire experience. His warmth, professionalism, and genuine care for guests are on a level you rarely see anymore. He doesn’t just do his job — he owns it with pride and heart. On my most recent stay, the hotel was extremely busy. James had likely just stepped away for a well-deserved break, but the moment he returned — even with food in hand — he immediately put it aside to help guests. That kind of dedication speaks volumes about his character and work ethic. No matter how busy things are, James never makes guests feel like a task — he makes you feel valued and welcome. He is truly superb at what he does and goes above and beyond more than most people in hospitality today. Inn on the Bay is lucky to have him. Employees like James are rare and worth recognizing
  • KW
    Krysta Wordock
    Feb 1, 2026
    5.0
    The rooms could use a bit of a spruce up (dated a bit) but they were clean and comfortable! We enjoyed all the amenities - pool, hot tub and sauna. The staff were AMAZING - really they made our stay so great! James at the front desk was awesome - he gave us some great restaurant suggestions and was really gracious with the large group of us. Amanda and her morning staff were so helpful with my questions and billing requests and all of the folks I spoke to on the phone to help me organize our group stay were very patient and helpful! The location was great - we were there when it was freezing cold but I bet in warmer weather the walk along the water would be really pleasant.

Frequently Asked Questions About Best Western Inn On The Bay

What are the operating hours of Best Western Inn On The Bay?

Best Western Inn On The Bay is open 24 hours a day, seven days a week.

Is free Wi-Fi available at Best Western Inn On The Bay?

Yes, free Wi-Fi is available throughout the hotel including rooms and the business center.

Brand Certified Facts from Best Western Inn On The Bay

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Certified March 01, 2026Yext Knowledge Graph
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