Business Details
About
Extended Stay Hotel
Find contemporary style and all the comforts of home at our Homewood Suites by Hilton Ottawa Downtown hotel. Our ideal location just steps from The Lyon Subway Stop makes getting around Ottawa a breeze. Whether you’re here for business or leisure, you’ll also appreciate your proximity to Parliament Hill, Byward Market, Rideau Canal, National Arts Centre and Shaw Convention Centre.
Settle into a spacious suite featuring an array of amenities including complimentary internet access, work desk with ergonomic chair, flat-screen TV, and sofa bed. The fully equipped kitchen includes a full-sized refrigerator, microwave, stove top, and dishwasher. Our extended-stay Ottawa hotel also has studio suites and two-bedroom suites with separate sleeping areas and plenty of space for you to spread out.
Please your palate any time of day in our contemporary restaurant featuring locally sourced cuisine. Start each day with complimentary hot full breakfast. Plunge into the indoor pool after an energetic workout in the fitness room. Find the perfect setting for your event or conference in our 4,715 sq. ft. of event space, including a 2,605 sq. ft. ballroom which can be divided into four smaller rooms. All meeting rooms are equipped with state-of-the-art A/V equipment.
*State and local laws apply. Must be of legal drinking age.
Location
Homewood Suites by Hilton Ottawa Downtown
361 Queen Street, Ottawa, ON
K1R 0C7, Canada
Hours
Reviews
4.3
996 reviews
5 stars
630
4 stars
210
3 stars
70
2 stars
28
1 star
58
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are spacious, clean, and well-equipped, with many guests appreciating the amenities and views.
Service Excellence
Staff are frequently praised for their friendliness, helpfulness, and exceptional customer service, with specific mentions of individuals going above and beyond.
Breakfast Experience
Breakfast quality is generally good, but some guests found it repetitive and lacking in variety, with occasional issues regarding availability.
Location
The hotel is well-located in downtown Ottawa, close to attractions and amenities, making it convenient for guests.
Mixed Maintenance Feedback
While many areas are clean and well-kept, some guests reported issues with room maintenance and common areas not being properly attended to.
- TLTiger Lilly1 day ago4.0Great family friendly hotel right downtown with a good pool and complimentary breakfast buffet. Staff were great. There's a restaurant in the hotel, 24hr shop and grocery store across the street. The complimentary breakfast was great, you might have to wait for a table on weekends if you go after 9am. You have to switch elevators for parking and theres a wait for elevators on weekend as well.
- KCKatherine Charland2 days ago1.0If I could give zero I would. The bed is zero confortable. When you wake up you have back pain. Secondly, the pillows are unbelievable. I called the receptionist to change the pillows because I think my neck would of been broken in the morning. But pillows changed not better. So if you want to go at that hotel, bring your pillows, the bed blanket is not part of the bed. There is one sheet but yeah, very thinnn. Very thin sheet. sleeping in a sleeping bag would of been better with camping stuff. I changed twice room. One time the toilet was not functioning properly and second time, ventilation was horrible. Yep if you like cozy hotel, I don't recommend. Needs renovation for sureeeee 100%. I think sleeping in the woods with good camping stuff is more comfortable than that hotel... you also hear the people beside your room, the toilet being flushed and the chairs being pulled.
- MLMariah Lirette3 days ago4.0Stayed 2 nights. Fire alarm went off at 1am. I didn't know it the hotel had an intercom so I just called down. Turns out it was a false alarm.
- AJAndrew JoanisseNov 15, 20255.0Nice rooms with great amenities. Full fridge, microwave, stove etc were convenient. Breakfast had decent selection and was a nice touch being free. The only thing would be no option to rent a movie. There is only cable TV available so bring something to connect for Netflix etc. We would definitely return.
- OMOlivier MarquisNov 4, 20254.0The room was great and spacious. We had issues with loud neighbours but the hotel took the situation in hand rapidly. The hotel is well located in the city.
Frequently Asked Questions About Homewood Suites by Hilton Ottawa Downtown
Do you have a shuttle?
No, we do not.
What are the options for parking?
We offer self-parking for $25 a day or street parking is available.
Are pets allowed?
Yes, 2 pets maximum 50lbs max, $50 per pet per stay, after 5 nights $75
Do you have breakfast at the hotel?
We have an onsite restaurant: Tulip Restaurant Breakfast Mon- Fri- 6am-10am, Sat-Sun 7am-10:30 am, Lunch /Dinner 11am-10pm daily
Do you have a gym?
Yes, our fitness center is open 24 hours and is equipped with a Peloton bike, state of the art equipment, and free weights.
Is there laundry at the hotel?
Yes, there is off-site dry cleaning service available as well as a laundry room with a washer and dryer.
Do you have a place to grab drinks or snacks?
Yes, The Shop is open 24 hours.
Is there a business center?
Yes, our business center is open 24 hours where you can fax, copy, print, and store packages.
How do you connect to the internet and is there a cost?
Wi-Fi is on us, just connect with your last name and room number.
Do the rooms have a microwave and mini fridge?
Yes, all rooms have them
Do you have a pool?
Yes, we have an indoor pool open Monday – Sunday 7 am – 10 pm.
How close is Parliament Building?
The Parliament Building is approximately an 8-minute walk from the hotel.
How far are you from National Gallery?
The National Gallery is about a 30-minute walk from the hotel.
How close to the hotel is the Royal Canadian Mint?
The Royal Canadian Mint is about a 20-minute walk from the hotel.
Is the Canadian War Museum close?
Yes, the Canadian War Museum is approximately an 11-minute walk from the hotel.
What are the check-in and check-out times at Homewood Suites by Hilton Ottawa Downtown?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
Are pets allowed at the hotel, and if so, are there any restrictions?
Yes, pets are allowed with a maximum of 2 pets per room, each up to 50lbs. There is a $50 fee per pet per stay, and after 5 nights the fee increases to $75.
Does the hotel have an on-site restaurant and what are its hours?
Yes, the Tulip Restaurant is on-site, offering breakfast Monday to Friday from 6am-10am, weekends 7am-10:30am, and lunch/dinner daily from 11am-10pm.
Is there parking available and what are the options?
Self-parking is available for $25 per day, and street parking is also an option.
Does the hotel provide a fitness center and what equipment is available?
Yes, there is a fitness center open 24 hours, equipped with a Peloton bike, free weights, elliptical machine, and treadmill.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an elevator, and is mobility accessible.
Does the hotel offer digital or contactless check-in?
Yes, the hotel provides contactless check-in and digital guest room keys.
What nearby points of interest are close to the hotel for guests to visit?
Nearby are Parliament Building (about an 8-minute walk), the Canadian War Museum (about an 11-minute walk), Royal Canadian Mint (about a 20-minute walk), and the National Gallery (about a 30-minute walk).
How can nearby places like Hilton Garden Inn Ottawa Downtown and Tulip Restaurant enhance my stay?
Hilton Garden Inn Ottawa Downtown is another nearby hotel which can be useful for group events or overflow accommodations, and Tulip Restaurant on-site offers easy dining without leaving the hotel, perfect for convenience and enjoying local cuisine.
Are there any nearby services such as salons or medical offices for guests?
Yes, Mix Salon & Spa is nearby for hair and spa services, and Field Trip Health offers ketamine therapy for medical needs.