Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

4.3
829 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to Holiday Inn Ottawa Dwtn Parliament Hill. Located within walking distance to Ottawa's most iconic landmarks. Explore the architecture and national symbolic importance of Senate of Canada Building and the House of Commons at West Block. Take a cruise on the Rideau Canal a UNESCO World Heritage Site, shop and dine in the historic Byward Market, stroll Canada's famous Sparks Street pedestrian mall, or stay indoors and shop at CF Rideau Centre. Visit one of the many museums Ottawa has to offer including the Canadian War Museum, Canadian Museum of Nature or History Museum. Looking for something different? Get back to nature, walk, bike or hike the Gatineau Hills by visiting Gatineau Park. Treat yourself at Le Nordic Spa, hit the slopes or zip line through the trees at Camp Fortune, or test your luck at the Casino Du Lac Leamy, all located less than 30 minutes from the hotel.

Location

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG
402 Queen Street, Ottawa, ON
K1R5A7, Canada

Hours

Reviews

4.3
829 reviews
5 stars
499
4 stars
182
3 stars
73
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Service

Customers consistently praised the staff for their friendliness, professionalism, and willingness to help, with particular mentions of Mohammad, Lokesh, and Yash.

Cleanliness

The hotel received high marks for cleanliness, with many guests noting that the rooms and common areas were spotless.

Location

Guests appreciated the hotel's convenient location in downtown Ottawa, making it easy to access local attractions.

Dining Experience

The in-house restaurant, The Porch, was highlighted for its quality food and pleasant atmosphere, enhancing the overall stay.

Parking Issues

Several reviews mentioned challenges with parking, including high fees and disorganized processes, which detracted from the overall experience.
  • PM
    Paton Morrison
    1 day ago
    5.0
    The Queen’s Model Parliament just finished our stay at the Holiday Inn Downtown Ottawa and have nothing but the best things to say about this hotel and its amazing staff. We travel annually with 100+ students from Queen’s University to partake in a mock parliament held in the House of Commons on the Hill. This year, we decided to stay at the Holiday Inn Downtown and were thoroughly impressed with the hospitality and professionalism shown throughout our stay. From check-in to check-out, the staff were incredibly accommodating, patient, and kind - especially given the size of our group. The rooms were clean, comfortable, and well-maintained, and the hotel’s central location made it extremely convenient for travelling to and from Parliament Hill. Staff went above and beyond to ensure our students felt welcome and supported, which made a huge difference in the overall success of our trip. We are extremely grateful for the care shown to our group and would highly recommend the Holiday Inn Downtown Ottawa to any large student group or organization looking for a reliable, welcoming place to stay. As the Logistics Director, I wanted to give a special thank you to Niloo Izadnia for his diligent attention to detail leading up to our stay and Kelly from the front desk, who was very helpful with my many questions and requests!
  • LC
    Lucy Chen
    3 days ago
    5.0
    We had a great stay at the Holiday Inn Ottawa Downtown. The hotel was comfortable and well located, but what really stood out was the service. Mohammad was exceptionally friendly, welcoming, and helpful throughout our stay. His professionalism and kindness truly made us feel at home. Thank you to the team for such a pleasant experience. We would definitely stay here again.
  • MM
    Manes
    Jan 3, 2026
    5.0
    Nous avons passé un séjour vraiment agréable dans cet hôtel. Dès notre arrivée, l’accueil a été chaleureux et professionnel. Le personnel est attentionné, souriant et toujours prêt à aider. Un merci tout particulier à Mohammad, qui a été extrêmement gentil, respectueux et serviable. Son professionnalisme et sa bienveillance ont vraiment fait la différence et ont contribué à rendre notre séjour encore plus agréable.
  • MY
    Miranda Y
    Dec 29, 2025
    4.0
    Nice Room and Friendly Service, but Busy Location and Parking Challenges The room at the Holiday Inn Downtown Ottawa was quite nice — clean, comfortable, and well maintained. The staff were friendly and welcoming, and service throughout our stay was positive. The location, however, is extremely busy, which made coming and going a bit stressful. Parking in particular was a real challenge and felt very disorganized and chaotic. Additionally, there seemed to be people living in the hotel long-term, which felt a bit unusual and affected the overall atmosphere. Overall, the room quality and friendly service were positives, but the busy surroundings and parking situation detracted from the experience.
  • SD
    Sarah Dunham
    Dec 23, 2025
    5.0
    Had a room with 2 queen beds. Not a lot of room to move around the room, but wasn't lacking enough to be an issue. Everything was clean and my 10 year old says the washroom is "epic" because it has a walk-in shower. Some of the parking spots in the underground parking were a tight squeeze for the mini van, and took careful manueving to get into a space. The hotel is located fairly close to everything, which is great. The ice machine on floor 10 did not work, but thankfully a house keeping staff was nearby and told me there was one on the 8th floor.

Frequently Asked Questions About Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Does Holiday Inn Ottawa Downtown - Parliament Hill by IHG offer accessible parking?

Yes, accessible parking is available at Holiday Inn Ottawa Downtown - Parliament Hill by IHG.

Is breakfast available at the hotel?

Yes, breakfast is available at Holiday Inn Ottawa Downtown - Parliament Hill by IHG.