Best Western Plus Ottawa City Centre

4.0
1613 reviews

About

Hotel
At the Best Western Plus Ottawa City Centre you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Ottawa City Centre will stand out among other hotels in Ottawa,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Ottawa City Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Ottawa City Centre
1274 Carling Ave, Ottawa, ON
K1Z 7K8, Canada

Hours

Reviews

4.0
1,613 reviews
5 stars
662
4 stars
572
3 stars
215
2 stars
75
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms, several reviews highlighted issues with dirty floors and bathrooms, indicating inconsistency in housekeeping.

Staff Service

The staff received numerous positive remarks for their friendliness and helpfulness, although some guests reported poor service experiences, particularly regarding check-in and handling of issues.

Noise Levels

Several reviews mentioned noise disturbances from other guests and external sources, impacting the overall comfort of the stay.

Value for Money

Guests appreciated the reasonable rates and amenities offered, but some felt that additional charges for breakfast and other services detracted from the overall value.

Room Quality

Rooms were generally described as spacious and comfortable, but some guests noted outdated decor and issues with room maintenance.
  • CC
    Cg Cg
    4 days ago
    5.0
    I usually visit every 2 weeks fir meetings, the service is the best in town
  • JJ
    J Jones
    5 days ago
    5.0
    Had to bring my father for an overnight stay at the civic campus hospital and this was the closest hotel for me to stay at. The staff was absolutely lovely to deal with the room was clean and the hotel was quiet. I was only there to sleep so can't speak to any of the amenities offered but was very impressed overall.
  • TW
    Tom Watson
    Nov 16, 2025
    5.0
    Great and helpful staff. Meals excellent. Room was very clean and had all new furniture. We would definitely stay here again if we were coming to Ottawa. One issue: The Keurig coffee maker power cord is not long enough to go through the cabinet to the outlet, so the coffee maker has to be moved elsewhere to plug it in—what if the coffee maker is dropped and broken. All that would be needed is for housekeeping to add an extension cord to the Keurig cord so that it can be plugged into the wall.
  • NE
    Noah Edwards
    Oct 25, 2025
    5.0
    Had an excellent stay here. Room was very clean and modern (no carpets). Staff were friendly and quick check-in experience. Nice complimentary coffee machine in the lobby. On-site restaurant was good and the $12 breakfast vouchers were well worth it. Wonderful stay and great value.
  • HS
    Hillary S.
    Oct 24, 2025
    2.0
    The hotel is outdated although the room felt clean for the most part. The front desk receptionist was friendly however it is very noisy and hard to sleep starting at 6 am as you can constantly hear doors being slammed.

Frequently Asked Questions About Best Western Plus Ottawa City Centre

What is the address of Best Western Plus Ottawa City Centre?

The hotel is located at 1274 Carling Ave, Ottawa, ON, K1Z 7K8, Canada.

Does Best Western Plus Ottawa City Centre offer free Wi-Fi?

Yes, free Wi-Fi is available for all guests.