Best Western Plus Orillia Hotel

4.1
817 reviews

About

HotelBest Western
At the Best Western Plus Orillia Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Orillia Hotel will stand out among other hotels in Orillia,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Orillia Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Orillia Hotel
440 Couchiching Point Rd, Orillia, ON
L3V 6P8, Canada

Hours

Reviews

4.1
817 reviews
5 stars
412
4 stars
228
3 stars
91
2 stars
38
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Donna and Ben for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and unmaintained amenities like whirlpool tubs.

Breakfast Discontent

Numerous guests expressed dissatisfaction with the breakfast situation, noting that it was not included as advertised and that the quality was lacking.

Outdated Facilities

Customers frequently mentioned that the hotel is outdated and in need of renovations, with some amenities like the pool and hot tub being out of service.

Location and Value

The hotel’s location near attractions like Casino Rama and walking trails was appreciated, and many found it to be a good value for the price.
  • MN
    Michael Nemcko
    6 days ago
    1.0
    The location is nice but the service was terrible and rooms are dated. It is not worth the advertised rate. The manager on site has no customer service ability. In summary, I am very disappointed and will not support the Best Western brand moving forward.
  • ME
    Miss Eve
    Jan 1, 2026
    5.0
    Booked a NYE getaway and got a whirlpool tub room. Really nice and attentive staff, clean room, comfy bed. Perfectly relaxing, exactly what I needed. Thank you!
  • SY
    Sandra Young
    Dec 28, 2025
    2.0
    The pillows were terrible The cook didn’t come in so no breakfast Not impressed paying $220 Won’t be back
  • AS
    Andreas Schwarzer
    Nov 30, 2025
    3.0
    This hotel is a little bit out dated. No USB connections, good thing we brought our own. Bath tub look not great, the jets looked dirty. They do have a restaurant which actually have a good chef, nice presenting and good quality of food. Yes you pay for your own breakfast but is well worth it. Awesome service from the desk to the restaurant service.
  • LC
    Lori Craig
    Nov 29, 2025
    1.0
    Liz at the front desk was great, very helpful. The room had easy access to walk the dog. The dog friendly room was very clean! Also quiet, considering we were beside 2 entry doors

Frequently Asked Questions About Best Western Plus Orillia Hotel

Does Best Western Plus Orillia Hotel offer concierge services?

Yes, the hotel provides concierge services to assist guests during their stay.

Is there free WiFi available at Best Western Plus Orillia Hotel?

Yes, free internet access is available in all guest rooms and public areas.