At the Best Western Plus Orillia Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Orillia Hotel will stand out among other hotels in Orillia,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Orillia Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Donna and Ben for their exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and unmaintained amenities like whirlpool tubs.
Breakfast Discontent
Numerous guests expressed dissatisfaction with the breakfast situation, noting that it was not included as advertised and that the quality was lacking.
Outdated Facilities
Customers frequently mentioned that the hotel is outdated and in need of renovations, with some amenities like the pool and hot tub being out of service.
Location and Value
The hotel’s location near attractions like Casino Rama and walking trails was appreciated, and many found it to be a good value for the price.
MN
Michael Nemcko
6 days ago
1.0
The location is nice but the service was terrible and rooms are dated. It is not worth the advertised rate. The manager on site has no customer service ability. In summary, I am very disappointed and will not support the Best Western brand moving forward.
ME
Miss Eve
Jan 1, 2026
5.0
Booked a NYE getaway and got a whirlpool tub room. Really nice and attentive staff, clean room, comfy bed. Perfectly relaxing, exactly what I needed. Thank you!
SY
Sandra Young
Dec 28, 2025
2.0
The pillows were terrible
The cook didn’t come in so no breakfast
Not impressed paying $220
Won’t be back
AS
Andreas Schwarzer
Nov 30, 2025
3.0
This hotel is a little bit out dated. No USB connections, good thing we brought our own. Bath tub look not great, the jets looked dirty. They do have a restaurant which actually have a good chef, nice presenting and good quality of food. Yes you pay for your own breakfast but is well worth it. Awesome service from the desk to the restaurant service.
LC
Lori Craig
Nov 29, 2025
1.0
Liz at the front desk was great, very helpful. The room had easy access to walk the dog. The dog friendly room was very clean! Also quiet, considering we were beside 2 entry doors
Frequently Asked Questions About Best Western Plus Orillia Hotel
Does Best Western Plus Orillia Hotel offer concierge services?
Yes, the hotel provides concierge services to assist guests during their stay.
Is there free WiFi available at Best Western Plus Orillia Hotel?
Yes, free internet access is available in all guest rooms and public areas.
What amenities are available for business travelers at Best Western Plus Orillia Hotel?
Guest rooms include spacious work desks and free WiFi, allowing business travelers to stay productive.
Does the hotel have facilities to maintain a fitness routine?
Yes, Best Western Plus Orillia Hotel has an in-house fitness room for guests.
Is there a restaurant available at Best Western Plus Orillia Hotel?
Yes, the hotel has a restaurant on-site for guests' dining convenience.
What are the operating hours of Best Western Plus Orillia Hotel?
The hotel operates 24 hours a day, 7 days a week.
Where is Best Western Plus Orillia Hotel located?
The hotel is located at 440 Couchiching Point Rd, Orillia, ON, L3V 6P8, Canada.
Can guests visit nearby Italian restaurants after their stay?
Yes, 'Portage by the Lake' is a nearby Italian restaurant where guests can enjoy great dining experiences after their stay.
Are there healthcare services near Best Western Plus Orillia Hotel?
Yes, 'Nurse Next Door' is a nearby home health care provider for any health-related needs the guests might have.
How can guests benefit from nearby places of interest at Best Western Plus Orillia Hotel?
Guests can easily access local restaurants like 'Portage by the Lake' for meals and healthcare services like 'Nurse Next Door' for health support, enhancing their visit's convenience and comfort.