At the Best Western Plus Mariposa Inn & Conference Centre you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Mariposa Inn & Conference Centre will stand out among other hotels in Orillia,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Mariposa Inn & Conference Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Mariposa Inn & Conference Centre
Many guests reported issues with room cleanliness, mustiness, and uncomfortable beds.
Customer Service
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or unhelpful interactions.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or overpriced.
Safety Concerns
Several reviews highlighted safety issues, including a malfunctioning fireplace and lack of staff presence during late hours.
Overall Value
Guests noted that while the hotel offers good amenities, many felt the pricing did not match the quality of their stay.
TT
Tracy T
3 days ago
1.0
This is a dated hotel and in desperate needed of redo. We ended up leaving and paying a small amount more to stay else where. Lady at front desk is not so nice. Breakfast was ok.
LR
Lauren Ruberto
Jan 6, 2026
1.0
Although the value of the hotel was decent, and overall in acceptable condition, our stay was disappointing due to staff. Jenna, who works the front desk was rude, unwelcoming and aggressive in her demeanour towards our family. We continuously had issues of being falsely accused of breaking hotel policies of which she wasn’t able to prove (as the rules were not broken) Our family amongst the others we were travelling with did our best to avoid confrontation with Jenna but felt she continually attacked all of us. Very disappointing, and put a dark cloud over our stay. The male front desk employee on the other hand was kind, polite and helpful. The manager although very apologetic, failed to help the situation even after being notified. Ultimately, I would steer those away from staying her due to the issues with had.
Although our room was in decent condition, cleanliness was a concern.
NP
Nella Pietrantuono
Jan 6, 2026
1.0
PSA Sports Teams:
Avoid this hotel if you are looking for a group block for your sports teams and families. We stayed here Jan 2-4th, 2026.
I will refrain from listing the reasons, as from previous reviews the General Manager will come and list nonsense underneath, but please avoid if you are a sports team.
KK
KPC
Dec 22, 2025
2.0
Very tired. Mattresses are near impossible to get a good night's sleep on.
WL
Wilma Lalonde
Dec 16, 2025
5.0
We had our Christmas party at one of the banquet rooms.. everything was awesome