HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express, where North Bay happens all around us! Come and experience our distinctive style at every touch point plus the added benefit of starting your day with a complimentary hot breakfast and the convenience of complimentary Wi-Fi and ample parking, with 2 EV charging stations for residing guests.Located where highway 11 & 17 meet, Holiday Inn Express North Bay is minutes from Jack Garland Airport (YYB) and your ideal home base while in the area for business or pleasure.If business is taking you to one of the many local offices, we are minutes away from Cementation Canada, JS Redpath, Gateway Cascades Casino, Nipissing University, Canadore College, Memorial Gardens, Canadian Forces Military Base & the North Bay Regional Health Centre. This winter, enjoy the natural wonders that surround us. Lake Nipissing is the hub for ice fishing fans. Whether you are a cross country or downhill skier, or you enjoy fat biking and winter hikes, the North Bay region has the trail for you. And for the snowmobiling fans, North Bay sits in the middle of 3,400 kms of word-class snowmobile trails.The Holiday Inn Express North Bay is pet friendly. We offer on-site coin operated laundry facility, laptop size safe in all rooms & suites, 24-hour snack and sundries shop.The Holiday Inn Express North Bay is proud to confirm its 2025 Certification to the 3 Green Key Eco-Rating program, by Green Key Global.
While many guests praised the cleanliness of the rooms, there were several complaints about subpar cleanliness, including issues with hair and dirt in rooms.
Staff Service
The majority of reviews highlighted friendly and helpful staff, though there were isolated incidents of poor customer service.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, noting variety and quality, although some found it lacking compared to other hotels.
Noise Issues
Several reviews mentioned noise disturbances from hallways and neighboring rooms, impacting the overall comfort of the stay.
Room Comfort
Rooms were frequently described as comfortable and well-equipped, but some guests noted maintenance issues and discomfort with certain amenities.
JM
Joshua Mathias
1 day ago
5.0
Hallways were loud, with all ages hockey players. But still friendly environment. Pool was warm
MM
MT
Jan 1, 2026
3.0
Personne a lavé les vitres depuis des années c’est incroyable, j’ai même essayé moi même d’en enlever une épaisseur pour mieux voir dehors loll les murs sont sales à plusieurs endroits
MM
Marie
Nov 29, 2025
5.0
Easy 5 stars. We were on the 5th floor conjoining rooms. Check in was easy, staff are VERY friendly, complimentary breakfast 100/10 so much variety. The rooms are huge, clean and the beds are soooo comfy! I don't have one bad thing to say about my experience. I haven't checked out yet, had to come online to give review I am so pleased with my stay.
MS
mohammad hossein sefidi
Nov 24, 2025
5.0
I had an excellent experience at the Holiday Inn North Bay. I travel frequently to North Bay for my job and stay here at least six times a month, so a comfortable and well-managed hotel truly matters to me.
This property consistently delivers great service, but this visit stood out even more. I had a small issue with my room’s TV connection, and the front desk staff handled it with outstanding professionalism and kindness. Instead of a quick fix, they took the initiative to ensure my stay was perfect and arranged a smooth room change. Their attitude was exceptional — friendly, patient, and genuinely focused on guest comfort.
The hotel is clean, quiet, and reliable, but it’s the staff who make it exceptional. Their dedication to hospitality and guest satisfaction deserves real recognition. I appreciate how they always treat me with respect and care, and I’m thankful for their support during every stay.
Thank you to the whole team for consistently making my work trips easy and comfortable. I highly recommend this hotel and will continue to stay here regularly. ⭐⭐⭐⭐⭐
RR
rydumais
Nov 22, 2025
5.0
We had a great stay this past weekend and were really happy overall. Staff were friendly and fast, and check-in only took a couple minutes even with a full hockey team ahead of us.
Our room was clean, well stocked with towels, and had a coffee maker and fridge. Everything felt ready to go when we arrived. Showers have plenty of hot water and decent water pressure. Could do better on the toilet paper but I’m sure people love to take rolls home so I understand.
Printer, two computers available on the main floor (which is awesome!) plus a pool and fitness centre. All well maintained!
Breakfast was impressive for a continental setup, much better than what most hotels offer. The prep staff were great too. Food was hot, plenty to go around and LOTS of options. Very neatly laid out and you can tell they care, which made breakfast quite enjoyable. Neat and modern eating area in the lobby!
The only thing we noticed was that we could hear a lot of noise from the hallway. The door seal looked worn and you could see light through it, so better soundproofing would help, especially with the hockey team I mentioned earlier running around late at night. Also, all the water filling stations were out of order. Not a big deal though because the snack area was fairly priced and had lots of options, if you need a quick snack, drink or full on ready meal.
Overall, we really enjoyed our stay and would definitely come back! Thank you Holiday Inn!
Frequently Asked Questions About Holiday Inn Express & Suites North Bay by IHG
What time can I check in and check out at Holiday Inn Express & Suites North Bay?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Is breakfast included with my stay at the hotel?
Yes, a complimentary hot buffet breakfast is available for free to guests.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites North Bay?
Yes, pets are welcome at the hotel, including dogs, and the property is pet friendly.
Is parking available for guests, and are there electric vehicle charging stations?
Yes, free parking is available for guests along with 2 electric vehicle charging stations on-site.
Does the hotel have facilities for fitness and relaxation?
The hotel offers a free fitness center with equipment like elliptical machines and treadmills, an indoor pool, and a hot tub.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking, elevators, and other accessibility features.
What nearby dining options are available close to the hotel?
Nearby dining includes Mr. Sub and Country Style for sandwiches and coffee, Don Cherry's Sport's Grill for American cuisine, Tim Hortons for café fare, and Wacky's for burgers and chicken.
What nearby recreational spots can guests visit near the hotel?
Guests can visit nearby natural attractions like Lake Nipissing, Marathon Beach, Olmsted Beach, Birchaven Cove Park, and enjoy a cruise on the Chief Commanda.
How can nearby businesses like True North Chevrolet Cadillac assist hotel guests?
True North Chevrolet Cadillac and related automotive services can assist guests needing car repairs or rentals during their stay at the hotel.