Located in North Bay,ON, the Best Western North Bay Hotel & Conference Centre is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Most guests found the rooms clean and well-maintained, although some reported issues with cleanliness in specific areas.
Staff Service
The staff received high praise for their friendliness and helpfulness, contributing positively to the overall experience.
Room Quality
Many reviews noted that while the rooms were clean and comfortable, they were also dated and in need of updates.
Value for Money
Guests expressed mixed feelings about the pricing, with some feeling it was too high for the quality offered, especially compared to other options.
Amenities
The hotel offers good amenities like a restaurant and pool, but some guests were disappointed with the restaurant service and the pool being closed during their stay.
RC
Russ Cluett
Jan 1, 2026
5.0
Well appointed, clean and freindly.
AM
Agnieszka Marszalek
Dec 30, 2025
5.0
I enjoyed my stay at the hotel! The room was very spacious, clean and very comfortable! Also, it's pet friendly, so that's great when you travel with your pets. ❤️
SS
S
Dec 13, 2025
3.0
Service personnel were great, the room was clean, but the heating units in the rooms are so loud that my daughter and I really struggled to sleep. Unfortunately we probably wouldn't return here for this reason alone.
AA
Alethea Anderson
Dec 7, 2025
4.0
If you find yourself in North Bay for any reason, I would recommend this hotel. The staff are friendly, the food is yummy, the rooms are clean. It is by no means a high and luxury hotel, but I have stayed here twice and wouldn’t hesitate to stay again.
KN
King in the North
Nov 23, 2025
5.0
Wanted to get out of Ottawa ahead of a freezing rain forecast. Phoned the Best Western directly and Melanie took the call. She was very friendly and professional and booked me in quickly Hadn't stayed on the North Bay waterfront before and was looking forward to the adventure. Left Ottawa late at night secure in the knowledge that a safe haven awaited. Followed the GPS into town and took a left through some windy back roads down to the waterfront.
A friendly receptionist was on duty on the evening of Sunday, Nov. 15. Didn't get her name (my bad as a reviewer) but she was very courteous and efficient. She gave me a map of the hotel so I could find my room and a good parking spot. The room was nicely appointed, comfortable & right across from the pool. She gave me some recommendations for late-night eats. Plenty of options available late at night and close to the hotel.
Slept really well and headed to the pool for a few AM laps. A few families splashing about but found a lane & got some quality time in. Brenna was on duty & checked me out prior to the 11 AM deadline. She's effervescent & happy & set a positive tone for the day.
Put my luggage into the vehicle, moved to the front entrance and
went into the hotel restaurant. The food was really good & great value for the dollar. Waitress extraordinaire Jenna was very personable & came by with a much-needed coffee refill.
Drove down the waterfront in the daylight and marveled at the wonders of the strip. Wound through town guided by the GPS and got back onto the west-bound highway. It was pouring rain and 0 degrees, so was glad to be surfing along of the storm.
Had a great time at the Best Western. Will repeat and recommend.