Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to our hotel near Niagara Falls just 5 minutes from the Outlet Collections at Niagara. When you stay at our hotel, the mighty falls are a 20-minute drive away, and local attractions like the Jackson-Triggs Niagara Estate, the Wayne Gretzky Estate Winery, and Shaw Festival Theatre are within easy reach.
Whether you’re in town to tour Niagara-on-the-Lake's charming downtown or to gaze in wonder at the massive Niagara Falls, we’re here to make your stay excellent.
Our hotel offers 24-hour guest laundry, free breakfast, free parking, no resort fees, and EV chargers. Your room is a haven for rest and relaxation with a plush bed, work desk and ergonomic chair, lounge chair, TV, and Keurig coffee machine. We look forward to welcoming you to our hotel in Niagara-on-the-Lake!
Location
Holiday Inn Express Niagara-on-the-Lake by IHG
524 York Road, Niagara-On-The-Lake, ON
L0S1J0, Canada
Hours
Reviews
4.6
739 reviews
5 stars
533
4 stars
149
3 stars
29
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests praised the hotel for its cleanliness and well-maintained rooms, although some reported issues with cleanliness in specific areas.
Staff Service
The staff received mixed reviews; many praised their friendliness and helpfulness, while others reported rude or unhelpful interactions.
Breakfast Quality
The complimentary breakfast was generally well-received, though some guests noted that the options could be improved and specific items were overcooked or lacking variety.
Location
Guests appreciated the hotel's convenient location near attractions like Niagara Falls and shopping outlets, although some mentioned a lack of nearby dining options.
- AAAlfred AuDec 30, 20254.0Very tidy room. Very quite heater.
- FCFadi ChalhaDec 27, 20251.0Worst hotel experience in my whole life.. Appliances humping all night, heater system too loud, doors banging, dogs barking, paying money to stay up all night? That's the place for you
- AMAmy MontondoDec 14, 20255.0Very nice hotel. Our room was nice, remodeled and the beds were super comfy. Loved the black out blinds. The breakfast was good. I agree with another review that the eggs were overcooked and bland. It was frustrating not having restaurants close by. You have to drive 11-13 mins either to St Catherine or Virgil. But we did like having the outlets close by which we visited one day. I'd definitely stay here again.
- PRPenny RajpaulDec 10, 20254.0We booked our room online, and check-in was easy, staff were very pleasant, professional and most helpful. Rooms were very clean, neat and comfortable and the free breakfast was perfect start to the day Very family-friendly. For dinner, I will recommend the food court at the shopping centre for quick and easy, or to take to your room. Or a site down dine in at the Oaks.
- JBJonathan BenderNov 10, 20255.0This hotel is fantastic. Great location. Staff are wonderful and professional. Room are clean and comfortable
Frequently Asked Questions About Holiday Inn Express Niagara-on-the-Lake by IHG
Does the hotel offer complimentary breakfast?
Yes, every guest can enjoy a free daily hot and cold breakfast with healthy and hearty items each morning.
Is parking available at the hotel?
Yes, we offer complimentary parking for all registered, overnight hotel guests.
Are pets allowed at the hotel?
Yes, our hotel is pet friendly. A limited number of pet-friendly guest rooms are available, and a pet fee of 25 CAD per stay applies.
What are the check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is 11:00 AM.
Does the hotel have a pool?
Yes, the Holiday Inn Express Niagara-on-the-Lake features an indoor pool for guests to enjoy.
Does the Holiday Inn Express Niagara-on-the-Lake offer free breakfast?
Yes, guests receive a complimentary daily hot and cold breakfast with healthy and hearty options.
What are the check-in and check-out times at this hotel?
Check-in time starts at 3:00 PM, and check-out time is at 11:00 AM.
Is parking available for guests at Holiday Inn Express Niagara-on-the-Lake?
Yes, free self-parking is available for all overnight registered guests.
Are pets allowed at the hotel?
Yes, dogs are welcome at the hotel with designated pet-friendly rooms and a pet fee of 25 CAD per stay.
Does the hotel have any fitness facilities?
Yes, there is a complimentary fitness center equipped with elliptical machines, free weights, and treadmills.
Can I store my luggage after check-out?
Yes, baggage storage is available for guests.
Are there facilities for business meetings at the hotel?
Yes, the hotel offers six meeting rooms and a business center for business needs.
What nearby attractions can I visit when staying at Holiday Inn Express Niagara-on-the-Lake?
Guests can easily visit attractions such as the Shaw Festival Theatre, Jackson-Triggs Niagara Estate, and the Wayne Gretzky Estate Winery to enhance their stay.
Are there places near the hotel where I can grab food or coffee?
Yes, nearby options include Garden Grille & Bar, Tim Hortons, Wendy's, Mr. Sub, Pizza Pizza, and Bapa's Burrito for diverse dining and coffee choices.
If I'm arriving by electric vehicle, does the hotel support charging nearby?
Yes, the hotel has electric vehicle charging stations available for guests, making it convenient for EV drivers.