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About
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Welcome to our hotel near Niagara Falls just 5 minutes from the Outlet Collections at Niagara. When you stay at our hotel, the mighty falls are a 20-minute drive away, and local attractions like the Jackson-Triggs Niagara Estate, the Wayne Gretzky Estate Winery, and Shaw Festival Theatre are within easy reach.
Whether you’re in town to tour Niagara-on-the-Lake's charming downtown or to gaze in wonder at the massive Niagara Falls, we’re here to make your stay excellent.
Our hotel offers 24-hour guest laundry, free breakfast, free parking, no resort fees, and EV chargers. Your room is a haven for rest and relaxation with a plush bed, work desk and ergonomic chair, lounge chair, TV, and Keurig coffee machine. We look forward to welcoming you to our hotel in Niagara-on-the-Lake!
Location
Holiday Inn Express Niagara-on-the-Lake by IHG
524 York Road, Niagara-On-The-Lake, ON
L0S1J0, Canada
Hours
Reviews
4.6
736 reviews
5 stars
532
4 stars
146
3 stars
29
2 stars7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness and well-maintained rooms, although some reported issues with cleanliness in specific areas.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking in options and freshness.
Service Quality
Customer service experiences varied significantly, with some guests highlighting exceptional staff assistance, while others reported rudeness and lack of helpfulness.
Location
The hotel’s location received positive remarks for its convenience to attractions like Niagara Falls and shopping areas.
Room Comfort
Guests generally found the rooms to be comfortable and spacious, although there were some complaints about noise and specific amenities.
- JBJonathan BenderNov 10, 20255.0This hotel is fantastic. Great location. Staff are wonderful and professional. Room are clean and comfortable
- FLfirst lastOct 12, 20253.0The hotel was fine. It was just the breakfast. I had the worst eggs I’ve ever had in my life. They look like popcorn and they tasted like popcorn. Definitely one of the better holiday Inn in the USA they’re usually gross and dirty and disgusting. This one was nice and fresh.
- RGRon GershonOct 11, 20255.0Across from the premium outlets, which is very convenient. Would be nice had the room had a full-view mirror and not just a bathroom mirror...
- JLJérémi LemayOct 10, 20255.0Very nice hotel. This was my 2nd time going to this Hotel. The service is great, breakfasts as ok, nothing fancy but that is what to be expected in a hotel. Rooms are clean, confortable.
- KFKen FleuryOct 5, 20255.0Had the best service ever ... wife had knee surgery two weeks before our stay they gave us room on ground floor so it was easier for the wife to get around and there was Anwsome breakfast all staff was so pleasant....
Frequently Asked Questions About Holiday Inn Express Niagara-on-the-Lake by IHG
Does the hotel offer complimentary breakfast?
Yes, every guest can enjoy a free daily hot and cold breakfast with healthy and hearty items each morning.
Is parking available at the hotel?
Yes, we offer complimentary parking for all registered, overnight hotel guests.
Are pets allowed at the hotel?
Yes, our hotel is pet friendly. A limited number of pet-friendly guest rooms are available, and a pet fee of 25 CAD per stay applies.
What are the check-in and check-out times?
Check-in time is from 3:00 PM, and check-out time is 11:00 AM.
Does the hotel have a pool?
Yes, the Holiday Inn Express Niagara-on-the-Lake features an indoor pool for guests to enjoy.
Does the Holiday Inn Express Niagara-on-the-Lake offer free breakfast?
Yes, guests receive a complimentary daily hot and cold breakfast with healthy and hearty options.
What are the check-in and check-out times at this hotel?
Check-in time starts at 3:00 PM, and check-out time is at 11:00 AM.
Is parking available for guests at Holiday Inn Express Niagara-on-the-Lake?
Yes, free self-parking is available for all overnight registered guests.
Are pets allowed at the hotel?
Yes, dogs are welcome at the hotel with designated pet-friendly rooms and a pet fee of 25 CAD per stay.
Does the hotel have any fitness facilities?
Yes, there is a complimentary fitness center equipped with elliptical machines, free weights, and treadmills.
Can I store my luggage after check-out?
Yes, baggage storage is available for guests.
Are there facilities for business meetings at the hotel?
Yes, the hotel offers six meeting rooms and a business center for business needs.
What nearby attractions can I visit when staying at Holiday Inn Express Niagara-on-the-Lake?
Guests can easily visit attractions such as the Shaw Festival Theatre, Jackson-Triggs Niagara Estate, and the Wayne Gretzky Estate Winery to enhance their stay.
Are there places near the hotel where I can grab food or coffee?
Yes, nearby options include Garden Grille & Bar, Tim Hortons, Wendy's, Mr. Sub, Pizza Pizza, and Bapa's Burrito for diverse dining and coffee choices.
If I'm arriving by electric vehicle, does the hotel support charging nearby?
Yes, the hotel has electric vehicle charging stations available for guests, making it convenient for EV drivers.