Business Details
About
Hotel
Residing on 6 acres of preserved elegance in the heart of the Niagara, Canada wine region is the Hilton Garden Inn Niagara-on-the-Lake hotel, just minutes away from The Shaw Festival Theatre, The Butterfly Conservatory, Fallsview Casino, Marineland and many more world-class destinations. The Hilton Garden Inn Niagara-on-the-Lake hotel is just a 15 minute drive along the scenic Niagara River to the majestic Niagara Falls. This Hilton Garden Inn hotel in Canada is also centrally located for golf courses, boutique shopping and a plentiful selection of restaurants. All of this makes the Hilton Garden Inn Niagara-on-the-Lake, Canada hotel, a destination for all seasons.
The Hilton Garden Inn Niagara-on-the-Lake hotel has 118 well-appointed and spacious guestrooms, including 11 whirlpool suites. To please both our busy executives and leisure travelers to Canada, our amenities include complimentary high-speed internet access with wireless capabilities, in-room hospitality centers with a microwave, small refrigerator and coffeemaker, 2 dual-line telephones with data ports, large work desks, in-room pay-per-view movies, 24-hour business center, heated indoor swimming pool, whirlpool and fitness center.
With our full-service Great North American Grill Restaurant and Pavilion Lounge, we are able to offer breakfast, lunch and dinner on a daily basis. The Hilton Garden Inn Niagara-on-the-Lake, Canada hotel serves freshly prepared meals to your liking. We also have the Pavilion Pantry which is open 24 hours to provide our guests with an array of snacks and microwaveable meals for after-hours.
Come enjoy a taste of Canada and exceptional service at the Hilton Garden Inn Niagara-on-the-Lake.
*****Everything. Right Where You Need It.*****
Location
Hilton Garden Inn Niagara-on-the-Lake
500 York Road, Niagara-on-the-Lake, ON
L0S 1J0, Canada
Hours
Reviews
4.4
1,389 reviews
5 stars
794
4 stars
415
3 stars
108
2 stars
34
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported clean rooms and facilities, though some noted issues with specific areas like bathrooms and carpets.
Customer Service
Staff were frequently praised for their friendliness and helpfulness, although there were some complaints about indifference and lack of responsiveness.
Dining Experience
The on-site restaurant received positive feedback for its food quality and service, but breakfast was noted as not being included in some stays.
Location
The hotel is well-located for access to local attractions, with convenient parking options.
Room Comfort
Rooms were generally described as comfortable and spacious, though some guests mentioned issues with bathroom door designs.
- KFKiersten FNov 12, 20255.0My partner and I toured the Hilton Garden Inn as a potential wedding venue, and although we ended up booking elsewhere there was lots to love. Pros: - Great value in their wedding packages, with lots of inclusions. For example, they even supply coloured linens, table numbers, centrepiece options, etc. that we didn't see anywhere else. Menu tasting was also included. - Pricing was very good as far as weddings go, with packages at various price points. - The Garden View room would make a beautiful reception space. The large windows let in a ton of natural light, though there are translucent or opaque curtains too if that's not your vibe - Linda, the manager who led our tour, was great. She was knowledgeable about the site and their packages, personable, and professional. Cons: - Although the gazebo made for a cute outdoor ceremony space, a series of bird bangers go off regularly in the woods behind it. We didn't want this distraction during our ceremony. They do let you do your ceremony in the garden view room, if you prefer this.
- JLJohn LakeroadNov 2, 20253.0Associated for a business traveler or people who don't need to be right in Niagara on the Lake If you expect to walk out and be in Niagara on the Lake as you might imagine; you're not. The place is okay but we didn't find the staff to be particularly friendly. Some of the information that was passed from one employee to another was not accurate. Those things alone didn't make our stay particularly not worthy in a good way.
- LALaura ArtibelloOct 29, 20255.0You can't beat a Hilton, the footprints offer something for everyone. They have so cleverly delivered in pretty, convenient, smart, efficient planning! This particular hotel has numerous indoor/outdoor seating areas designed with comfort and style and it's located in a gorgeous backdrop yet right off the highway. (My photo from our window looking down.) The staff were friendly and helpful; each one we encountered. I'll be back next time for close by wine touring 👍.
- ETEd TogeretzOct 22, 20253.0Breakfast was nice, dinner was horrible, ordered philly steak , very dry and that was it on a plate, no veggies or sauce, The bathtub had some hair still in side
- DPDan POct 22, 20254.0Nice relocation right off the highway - but far enough away to be peaceful and quiet. Room was comfortable and mostly clean, though there was a sizeable stain on the underside of the mattress that they should have cleaned instead of just apparently flipping the mattress. Disappointed that breakfast costs extra though there's a Wendy's and Tim Hortons right across the street for that.
Frequently Asked Questions About Hilton Garden Inn Niagara-on-the-Lake
What are the check-in and check-out times at Hilton Garden Inn Niagara-on-the-Lake?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Niagara-on-the-Lake offer free Wi-Fi to guests?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel including public areas and there is a public internet terminal.
Are pets allowed at the Hilton Garden Inn Niagara-on-the-Lake?
Yes, the hotel welcomes both cats and dogs, allowing pets to stay.
What accessibility features does the hotel provide for guests with mobility needs?
The hotel is mobility accessible and offers accessible parking and accessible elevators for guest convenience.
What dining options are available at the Hilton Garden Inn Niagara-on-the-Lake?
The hotel has one restaurant offering breakfast, lunch, and dinner daily, as well as a bar and a 24-hour Pavilion Pantry convenience store for snacks and meals.
Is parking available and does the hotel offer shuttle services?
Free self-parking is available at the hotel, and there is a local shuttle service for guests. However, airport shuttle and private car services are not offered.
What recreational amenities does Hilton Garden Inn Niagara-on-the-Lake provide?
The hotel features an indoor pool, hot tub, fitness center (free for guests), and a game room for guest enjoyment.
Are there nearby restaurants where guests can dine outside the hotel?
Yes, guests can visit nearby restaurants such as Garden Grille & Bar, Mr. Sub, Pizza Pizza, Wendy's, Bapa's Burrito, and Tim Hortons for a variety of dining options.
What nearby accommodations are available close to Hilton Garden Inn Niagara-on-the-Lake?
Other nearby hotels include Staybridge Suites Niagara-on-the-Lake and Holiday Inn Express Niagara-On-The-Lake, providing guests with alternative lodging options.
Are there any nearby services or shops that guests might find useful?
Yes, nearby services include Star Express Gift and Convenience store, automotive repair shops like The Car Doctor and Automotive Warehouse, as well as gas stations such as Petro-Pass Truck Stop and Esso.