Located in Niagara on the Lake,ON, the Best Western Colonel Butler Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
The hotel is consistently praised for its cleanliness, with many guests noting that the rooms and facilities are well-maintained.
Staff Service
Guests frequently commend the friendly and accommodating staff, highlighting their helpfulness and professionalism.
Location
The hotel is well-located, within walking distance to downtown and attractions, making it convenient for guests.
Breakfast Quality
The breakfast offerings receive mixed reviews, with some guests enjoying the variety and quality, while others find it lacking.
Room Size
Several reviews mention that the rooms are small, particularly for families or those with pets, which may impact comfort.
TT
Terry
Jan 2, 2026
5.0
Excellent place to stay. Walking distance into Nigeria on the Lake.
ZM
Zorica Mitrovich
Dec 2, 2025
4.0
Nice clean hotel with excellent staff.
MH
Mark Herrin
Nov 30, 2025
5.0
Ideal location friendly and comfortable
CM
Claire Morris
Nov 24, 2025
5.0
Great hotel in the heart of Niagara-on-the-Lake. It's pretty much the only big chain (non-boutique or B&B) hotel near the old town centre. It's quite small, very clean and comfortable, and has excellent service. We did not try the breakfast buffet but it seemed very popular. The fitness centre is small but has the types of gear (elliptical/stepper, treadmill, recumbent bike, free weights) you would expect or need for a short stay. Our room was well appointed with mini-fridge, Keurig, and a fireplace! The jetted tub was a nice feature as well. Would definitely recommend this hotel
DS
David Spears
Nov 11, 2025
4.0
Fair price and decent room. Bathtubs as per most places very small.
Frequently Asked Questions About Best Western Colonel Butler Inn
What are the check-in and check-out hours at Best Western Colonel Butler Inn?
Best Western Colonel Butler Inn operates 24 hours daily, allowing flexible check-in and check-out times.
Is free Wi-Fi available at the Best Western Colonel Butler Inn?
Yes, the Best Western Colonel Butler Inn offers free Wi-Fi to all guests.
Does Best Western Colonel Butler Inn have an on-site restaurant?
Yes, the hotel features a restaurant for guests to enjoy meals conveniently on-site.
What is the address of Best Western Colonel Butler Inn?
The Best Western Colonel Butler Inn is located at 278 Mary St, Box 642, Niagara on the Lake, ON L0S 1J0, Canada.
Does Best Western Colonel Butler Inn have any special promotions?
Yes, as a featured message, you can stay 2 nights and receive a $50 Best Western Gift Card.
How can I contact Best Western Colonel Butler Inn by phone?
You can reach the Best Western Colonel Butler Inn by calling +1 905-468-3251.
Where can I find more information or book a stay at Best Western Colonel Butler Inn online?
More information and booking options are available on their website at bestwestern.com.
What nearby dining options are available near Best Western Colonel Butler Inn?
Guests can visit Zees Patio & Grill and Butler's Bar and Grill for a variety of restaurants and bar experiences located close to the hotel.
Are there nearby activities or rentals for outdoor enthusiasts staying at the Best Western Colonel Butler Inn?
Yes, Zoom BikeShare nearby offers bike rentals, bicycle shop services, and mountain bike trails, ideal for guests looking to explore the area.
What attractions or places of interest are close to Best Western Colonel Butler Inn that guests might want to visit?
Besides the hotel itself, guests can enjoy nearby restaurants like Zees Patio & Grill and Butler's Bar and Grill for dining and social experiences after their stay.