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Welcome to the brand new Holiday Inn Niagara Falls, we've just completed an extensive renovation. You can't beat our location - steps from the Falls, one of the most magnificent natural wonders of the world. We are pleased to offer a contemporary selection of spacious new guest rooms, perfect for your home base as you explore Niagara Falls.
Families love the free parking and Wi-Fi along with our beautiful indoor and outdoor swimming pools, sauna and whirlpool. While staying with us, you will enjoy being within walking distance to the falls, along with convenient access to many exciting attractions. Ride to the top of the adjacent Skylon Tower for the best view in town or walk over to the Fallsview Casino. We are also located very close to the IMAX Theatre, Clifton Hill, and Queen Victoria Park which features magnificent floral displays at the Greenhouses.
At our full service hotel, enjoy breakfast, lunch or dinner at Coco's Terrace Steakhouse. Our famous Wood fired Pizza is not to be missed! After a long day of exploring Niagara Falls, enjoy a refreshing beverage on our patio featuring nightly live music.
Location
Holiday Inn Niagara Falls - by the Falls by IHG
5339 Murray Street, Niagara Falls, ON
L2G 2J3, Canada
Hours
Reviews
3.8
1,942 reviews
5 stars
780
4 stars
580
3 stars
249
2 stars
94
1 star
239
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent location, being within walking distance to major attractions like the falls and restaurants.
Cleanliness
While many guests found the rooms clean, some reported issues with cleanliness in specific areas, such as bathrooms and common spaces.
Staff Service
The staff received mixed reviews; while many guests appreciated their friendliness and helpfulness, others experienced poor customer service.
Amenities
Guests enjoyed the amenities like pools and on-site dining, but some noted the lack of free breakfast and outdated room features.
Noise Issues
Several reviews mentioned noise disturbances from other guests and external sources, impacting the overall comfort of the stay.
- JPJoy PowledgeNov 16, 20255.0Excellent location! Within walking distance to view the falls, many restaurant nearby and several Starbucks options.
- JDJohn DellerNov 10, 20255.0Cannot go wrong with this hotel. Conveniently located, great staff, nice rooms. Balconies as well.
- TMTheresa MazurNov 2, 20255.0This hotel was pretty great. There were a few exceptions. Only one elevator was working, and it took forever to get up and down. The only breakfast they had was from the restaurant and was very pricey.
- VAviridiana AsieduOct 29, 20254.0Whenever I travel, I rate a hotel based on three main aspects: 1. Location 2. Cleanliness 3. Room comfort, especially how comfortable the beds are. This hotel met all three of my qualifications! The location was convenient, the hotel was very clean, and the beds were comfortable. Overall, my stay was very pleasant, and I definitely recommend this hotel.
- CSConnie SongOct 20, 20255.0I used my IHG free night to stay here with my family. Only thing I had to pay was a US$17 "resort fee." But I'm not sure what that really covers and I wouldn't call this place a "resort." The room chair was worn, the shower curtain could not prevent water from spraying on the floor, the front door creaks at night, but otherwise a good stay. Clean room, good shower water pressure, comfy beds. With 3 ladies, it was nice to have one sink in the bathroom and one outside it. We stayed only one night, so did not take advantage of other amenities. We enjoyed the comp tickets to the Skylon Tower! The front desk offered it to me as an IHG Elite member.
Frequently Asked Questions About Holiday Inn Niagara Falls - by the Falls by IHG
Does Holiday Inn Niagara Falls offer accessible parking?
Yes, accessible parking is available at Holiday Inn Niagara Falls - by the Falls.
Is breakfast available at the hotel?
Yes, the hotel offers breakfast service for guests.
What are the check-in and check-out times?
Check-in time is from 3:00 PM and check-out is by 12:00 PM.
Are pets allowed at Holiday Inn Niagara Falls?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have a fitness center and swimming pools?
Yes, there is a free fitness center, along with indoor and outdoor swimming pools and a hot tub available for guests.
Is there a bar or restaurant on site?
Yes, the hotel features a bar and three restaurants including Coco's Terrace Steakhouse serving wood-fired pizza and more.
Is the hotel located near popular Niagara Falls attractions?
Yes, the hotel is steps away from Niagara Falls and within walking distance to attractions like the Skylon Tower, Fallsview Casino, IMAX Theatre, Clifton Hill, and Queen Victoria Park.
Can guests use digital room keys and contactless check-in?
Yes, the hotel offers digital guest room keys and contactless check-in and check-out.
What nearby places can I visit for food and entertainment after staying at the hotel?
Nearby you can enjoy a variety of dining and entertainment options such as Margaritaville Niagara Falls, Dragonfly Nightclub, Shoeless Joe's Sports Grill, and the IMAX Theatre.
Are there nearby venues or services for wedding and event planning?
Yes, nearby you will find Bachelor’s Degree Niagara for wedding planning and Niagara VIP offering event planning and limo services.