Certified by DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls • Mar 01, 2026
HotelDoubleTree
Daily Mandatory Charge includes: Destination Marketing and Development Fee.
Our hotel is two short blocks from the brink of the Falls and features Frank Lloyd Wright-inspired timeless architecture. We offer a smart home base for exploring walkable neighborhoods like the Clifton Hill and Fallsview tourist districts. Our hotel soars 18 stories and most of our rooms offer views of the upper Niagara River and cityscape. Our top floors provide premium views of the American Falls.
Location
Certified by DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls • Mar 01, 2026
DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
Certified by DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls • Mar 01, 2026
Reviews
4.2
3,135 reviews
5 stars
1,667
4 stars
858
3 stars
280
2 stars
120
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their friendliness and helpfulness, while others were criticized for poor management and lack of responsiveness.
Room Quality
Rooms were generally clean and spacious, but several guests reported issues with outdated furnishings, uncomfortable mattresses, and cleanliness concerns.
Parking Fees
Many guests expressed dissatisfaction with the high parking fees, which were seen as excessive compared to nearby options.
Location
The hotel is well-located for access to attractions, but some guests noted it was further from the falls than expected.
Amenities
Facilities like the pool and spa received positive feedback, but there were complaints about cleanliness and maintenance issues.
CG
Caroline G.
2 days ago
1.0
Skip Starbucks. Stay here was tarnished by a stop to the Starbucks inside the lobby. If you want to pay 25% more than other locations and get 25% less coffee, then place your order! Cup felt light when I picked it up, got out to car to discover it was a little over half full.
NW
Natasha Wasuck
4 days ago
5.0
Read reviews for hours before booking this one. I had 2 kids with me, room was clean, amazing views, pool was awesome!
Only downfall was parking at the hotel was $35 for the overnight. There is a Starbucks in the lobby. You can walk to the casino which has tons of restaurants and it's all walking indoors!
MS
Minas Shahinian
4 days ago
3.0
The rooms were clean, but the elevators weren’t. There were many random people in the lobby and elevators, and people were yelling in the lobby randomly . There was a heavy security presence in the lobby , and many staff were carrying Narcan which is weird . Some floors also had security. It felt and looked like parts of the building were being used as a shelter that was the overall vibe.
PL
Peter L
Feb 22, 2026
1.0
Worst hotel experience I’ve had. Booked 5 hotel rooms months in advance. Show up for the weekend and they don’t have the rooms available. They then sent us to a worse hotel and didn’t compensate us anything. We paid the same higher price and got a lower quality hotel in a worse location.
CR
Christina Rego
Feb 20, 2026
3.0
We have stayed here before multiple times and we had enjoyed our stay.
However, this time around , our stay wasn’t the greatest. We stayed in a Suite#1601 which we typically do, but this time, the mattresses were absolutely terrible.
Both are extremely soft and ‘cave’ I think it’s time to pitch and replace the mattresses especially that you have them in your suite.
This suite is your best room , yet one would argue that it’s a huge miss.
Spending our night moving to the pull out couch as the two Queen beds were super soft was less ideal how we planned to spend our night.
I hope management reads this review and places this issue on the Priority List.
It’s disappointing to say the least as the rest of the hotel was quite enjoyable ie: Fitness Centre, Sauna and Pool.
Please fix your Suite as I would hate to
Book at another hotel in the future.
Frequently Asked Questions About DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
What are the check-in and check-out times at DoubleTree Fallsview Resort & Spa by Hilton?
Check-in time is at 16:00 and check-out time is at 11:00.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are there any accessible features for guests with mobility needs?
Yes, the hotel has accessible parking, an elevator, and is mobility accessible.
What dining options are available at the resort?
The resort has three restaurants, offers breakfast, room service, a bar, vegan and vegetarian meals, and a vending machine.
Is parking available at DoubleTree Fallsview Resort & Spa by Hilton?
Yes, self-parking is available at the hotel.
Does the hotel offer any spa or fitness facilities?
Yes, there is a spa and a free fitness center available for guests.
Are pets allowed at the DoubleTree Fallsview Resort & Spa?
No, pets are not allowed at the hotel.
Is the hotel environmentally responsible and what certifications does it have?
Yes, the hotel implements energy conservation programs, recycling, responsible purchasing, composts excess food, and holds ISO14001, ISO50001, and Hilton LightStay eco-certifications.
What nearby attractions can guests visit around the hotel?
Guests can explore nearby attractions such as the art museum Ochre Gallery, beauty salons like HAIR: Xcess Hair by Anita and BellaMarie, and spas like Five Lakes Spa Aveda.
Are there nearby dining and entertainment options close to the hotel?
Yes, guests can enjoy places like Moose & Squirrel Small Batch Bar + Coffee, Buchanan's Steak & Seafood, IHOP, and Moksha Indian Bistro nearby for a variety of dining experiences.
What services can guests use to get around or explore the Niagara Falls area?
The hotel offers a local shuttle service, helping guests easily explore walkable neighborhoods and nearby tourist districts including Clifton Hill and Fallsview.
Brand Certified Facts from DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
This information is certified by DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: