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About
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Enjoy comfort at the newly renovated Holiday Inn Mississauga Toronto West Hotel. Located in the heart of Mississauga’s business district and close to area attractions in Mississauga, Ontario. Looking to catch concerts, basketball, baseball and hockey games? Our hotel is only 25 minutes to Rogers Center and Air Canada Center. Families and corporate travelers alike will feel at home at the Holiday Inn Mississauga Toronto West’s newly renovated lobby with our hotel featuring 2,800 sq ft of meeting space for corporate or social events. We are located near Mississauga's corporate district near companies like ADP, Samsung, TJX, IBM, GE, Agfa, Oracle, DHL, Amazon, Schneider Electric, Abbott, and Kuehne Nagel.
Hotel amenities include the first 'Burger Theory' restaurant and bar in Ontario, a state of the art business center, fully equipped fitness center, and high-speed Internet access available throughout the hotel. There is a saltwater indoor pool with dumping buckets and a bubbler for kids.. Want to stay in? Take advantage of our convenient room service. Leisure guests choose our West Toronto hotel's location for easy access to Square One Mall, Heartland Outlet Center, Premium One Outlet, and Sherway Gardens Mall. Catch an event at the Paramount Center formerly Hershey Center, Iceland Arena, Playdium, Movie Theaters, the Living Arts Center, Parks, Lakes or visit Canada's Wonderland and Wild Water Kingdom, they're easy to get to since Highway 401 is a minute drive from us.
Location
Holiday Inn Mississauga Toronto West by IHG
100 Britannia Road East, Mississauga, ON
L4Z2G1, Canada
Hours
Reviews
3.4
449 reviews
5 stars
157
4 stars
99
3 stars
59
2 stars
39
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior from management, particularly during check-in and when addressing complaints.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained bedding, and inadequate housekeeping services.
Amenities and Maintenance
Guests expressed disappointment over the lack of operational amenities, such as the restaurant being closed, malfunctioning elevators, and poor maintenance of facilities.
Customer Experience
Several customers reported negative experiences related to booking issues, inadequate responses to complaints, and overall dissatisfaction with their stays.
Location and Accessibility
The hotel is noted for its convenient location near major routes, but some guests mentioned the surrounding area lacks dining options and amenities.
- MBMark BoychukDec 9, 20222.0Brutal. Asked for a new room immediately after seeing the dirty rug, bathroom, and sheets. The second room was also filthy. Had someone come up and clean the bathroom and I changed the sheets. The shower door fell off. The rug was filthy. The pool had no heat and looks green. I like using the stairs which were constantly filled with weed and cigarette smoke. Fire alarms, an all night party on the 4th floor were some lowlights. Lots of weed smell in this building with a hint of urine. No HD tv or even a guide to see whats on. The phone clock was completely unhooked. The coffee machine was filthy. One side of the bed had a deep groove. The restaurant is only open for breakfast. The staff however were very nice!
- FAFaiz AhmadSep 25, 20211.0I've never had a more frustrating experience at a hotel. Multiple booking created by the hotel for 1 stay. Charged extra even though the website adjusts rates for extra persons. Bad customer service by manager Arif and rooms were not clean and were dusty.
- MNM NJun 26, 20205.0Clean and decent room for stay.
Frequently Asked Questions About Holiday Inn Mississauga Toronto West by IHG
What are the check-in and check-out times at Holiday Inn Mississauga Toronto West?
Check-in time is at 16:00 and check-out time is at 11:00.
Does the hotel provide free parking for guests?
Yes, parking is available for free at the hotel.
Is there a fitness center available for guests at the hotel?
Yes, the hotel has a fitness center available for free.
Are pets allowed at Holiday Inn Mississauga Toronto West?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel offer free Wi-Fi in public areas?
Yes, Wi-Fi is available in public areas of the hotel.
Is there a bar and restaurant on-site at the hotel?
Yes, the hotel features a bar and one restaurant on the premises.
What accessibility features does Holiday Inn Mississauga Toronto West provide?
The hotel offers accessible parking, mobility accessible features, and has an elevator available.
Are babysitting services available at the hotel?
No, babysitting services are not offered at this hotel.
Can guests use digital guest room keys for contactless check-in and check-out?
Yes, the hotel provides digital guest room keys and supports contactless check-in and checkout.
What nearby educational facilities are close to Holiday Inn Mississauga Toronto West?
Nearby educational facilities include Cyber Security Courses & Corporate Training By IIBS and Coast2Coast First Aid/CPR - Mississauga, which guests can visit for professional and safety training.
What nearby shopping centers can I visit while staying at Holiday Inn Mississauga Toronto West?
You can visit nearby shopping destinations like Square One Mall, Heartland Outlet Center, Premium One Outlet, and Sherway Gardens Mall, all easily accessible from the hotel.
What entertainment and event venues are near the hotel?
Nearby venues include the Paramount Center (formerly Hershey Center), Iceland Arena, Playdium, and the Living Arts Center, providing entertainment options for guests before or after their visit.