Hilton Garden Inn Toronto Airport West/Mississauga

Reviews

• KM

  Kimberley McCready

  1 day ago
  3.0
  The quality of the experience here has gone down a bit. It's had been a few years since we stayed here and this time the hotel feels like its aged a lot, the room decor is cheaper looking, and plainer. There are no glass cups in the rooms, only paper. The lights are small, directional and the room felt so dark. We got a room with 2 queen beds for 3 people and there were only 2 towels. I mean, its fine. It'll do, but it isn't special or particularly nice.
• ZZ

  Zhiling Zou

  Jan 5, 2026
  2.0
  We stayed at Hilton Garden Inn Toronto Airport West/Mississauga for four nights. At check-in, we were given two bottles of water, but no additional water was provided for the rest of our stay. Room cleaning was only done once every two days, which was unexpected for us. This was our first time staying at a hotel with this level of service, so we are not sure if nearby hotels operate the same way. The biggest issue was the air conditioning. It was very loud, and the airflow was extremely strong, making it difficult to sleep at night. Overall, the stay did not meet our expectations, and we will not return.
• AS

  alessandro s.

  Dec 30, 2025
  2.0
  Do due stelle perché sono generoso. Termostato della camera bloccato a 24 gradi Celsius,non lo si può mettere più caldo. Il riscaldamento si spegne ma in camera ce ne saranno 19. Idromassaggio fuori servizio, e non hanno nemmeno provato a sistemarlo nei 3 giorni di mia permanenza. Domenica mattina esco dalla camera alle 12,50 e al mio rientro la camera non era stata rifatta. Colazione compresa nel prezzo: tra le opzioni c'è il buffet, ma in 3 giorni mi è sempre stato detto che non era disponibile,forse domani. Fino a che domani sono andato via. Si ordina alla carta e si ha una sola scelta disponibile, se vuoi di più, paghi. Inaccettabile. Acqua in camera: 2 bottiglie piccole gratuite solo per i membri, per gli altri poveri umani, 2 dollari a bottiglia. Pessima scelta di marketing. Non sono stato bene, non lo consiglio e non ci tornerei.
• SK

  Sara Kamran

  Dec 19, 2025
  1.0
  I was checking out and by mistake the wrong car was ordered by the hotel and we were sorting the issue out, and a Receptionist named olda decided to cut me and the other reception that I was talking to. She spoke in a very aggressive tone, instead of being polite and respectful she had raised her voice she had no manners on how to talk to guests which was very surprising the other reception didn’t acknowledge her mistake but put everything on me and started to side with olda, olda was expectionally rude and ill mannered I suggest they pick another employee in her place. Hilton is a great hotel and behaviour like this at the reception was unbelievable.
• JJ

  Jade

  Dec 15, 2025
  2.0
  This hotel is perfectly located to reach the airport, however, we received prank calls late at night by I presume another room, I removed the phone from the jack, but it still rang insistently, and I couldn’t unplug it bc it wired into the walls, other guests should not be able to call other rooms nor should the ringer be so loud, the manager delt with it, but it happened again afterwards, we had booked the same hotel before and after our trip, no issues the second time, but wouldn’t risk it again

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