At the Best Western Plus Toronto Airport Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Toronto Airport Hotel will stand out among other hotels in Mississauga,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Toronto Airport Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific areas like bathrooms.
Shuttle Service
Numerous reviews highlighted significant problems with the airport shuttle service, including long wait times and lack of communication.
Staff Service
While some guests appreciated the friendly and helpful staff, others reported poor service experiences, particularly at check-in and with management.
Room Comfort
Guests generally found the rooms comfortable, but there were complaints about outdated decor and issues with air conditioning.
Value for Money
The hotel was noted for its reasonable pricing, but some guests felt that the quality did not meet their expectations given the price.
DF
David Fick
1 day ago
5.0
Stayed December 2025. The hotel was very nice. Front desk staff were friendly and helpful. The room and bathroom were very clean. Easily accessible from highway 401. I would stay here again and recommend it to others.
CC
Carolina
Dec 27, 2025
5.0
I arrived in Canada very tired and stayed at this hotel, and I loved it. The room was extremely clean; my husband is allergic and had absolutely no allergy issues. The front desk staff were very polite and friendly, and the airport shuttle service was efficient. I highly recommend it. I also loved the body soap provided for the shower.
DD
David Dada
Dec 26, 2025
1.0
Waiting hours for a shuttle. Every time I call it’s a new excuse and they kick down the arrival time of the airport shuttle.
At 7:50 they said wait till 8:05
At 8:30 I called and the said driver drove into a ditch, that I should wait till 8:45
8:45 they put me on hold
8:52 still waiting …
EN
Ellie Ng
Dec 25, 2025
5.0
Don't understand why so many negative reviews, nitpicking opinions -life must be tough for some people.
Service and price were excellent. The only one I will stay in the future!
MS
Moiz Siddiqui
Dec 16, 2025
1.0
I booked the room on phone. Since my flight was around 9 PM, I requested for late check out at 5 PM. The lady on the phone assured me that she had added a note in the system for 5 PM check out. When I arrived at the hotel, there was no note in the system and I was charged extra for late check out. They don’t tell the customer about extra charges. This shows lack of transparency and fairness when communicating with the prospective clients.