Brand Certified
Staybridge Suites London by IHG
4.1(721 reviews)
Certified by Staybridge Suites London by IHG • Mar 01, 2026
Business Details
824 Exeter Road, London, ON
N6E 1L5, Canada
Certified by Staybridge Suites London by IHG • Mar 01, 2026
(519) 649-4500
Certified by Staybridge Suites London by IHG • Mar 01, 2026
https://www.ihg.com/staybridge/hotels/us/en/london/yxuon/hoteldetail
Certified by Staybridge Suites London by IHG • Mar 01, 2026
About
Certified by Staybridge Suites London by IHG • Mar 01, 2026
HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Welcome to The Staybridge Suites London, we are a member of the IHG Rewards & IHG Family of brands. Located in the heart of London's Business District and near Highways 401 & 402, a short distance from the London International Airport and near proximity to White Oaks Mall, Canada Life Place, John Labatt Brewery, Western Fair Raceway & Slots, Royal Bank Place London (formerly the London Convention Center), Local Hospitals - Victoria Hospital and University Hospital, Storybook Gardens, Western University (UWO) & Fanshawe College. Whether you are staying for just one night or an extended period our suites and amenities will make you feel at home well on the road. Staybridge Suites offers apartment like suites with all of the conveniences of home. Our Studio, One-Bedroom, and Two-Bedroom Suites all offer Fully-Equipped Kitchens including a Dishwasher, Full Size Fridge with ice maker, and two burner induction stove-tops. Free, fast, and reliable wireless internet and complimentary self-parking. Other features include 24-hour Business Center, Free on-site Guest Laundry facilities 24-hour fitness room, Indoor Heated Pool, Meeting Space, Outdoor BBQ, and Putting Green. Start your morning with our Complimentary Hot and Cold Breakfast Buffet. Come down to join us for our Evening Socials with Free Dinner Mon-Wed (5:30PM - 7:00PM).
Location
Certified by Staybridge Suites London by IHG • Mar 01, 2026
Hours
Certified by Staybridge Suites London by IHG • Mar 01, 2026
Reviews
4.1
721 reviews
5 stars
363
4 stars
195
3 stars
60
2 stars
43
1 star
60
What are people saying?
AI-generated from recent customer reviews
Room Quality
Many guests praised the spacious, clean, and comfortable rooms, but there were multiple reports of cleanliness issues, including cockroaches and unclean bedding.
Staff Performance
While some guests highlighted friendly and accommodating staff, there were numerous complaints about rude service and unhelpful front desk interactions.
Breakfast Experience
The breakfast received mixed reviews; some enjoyed the variety and quality, while others noted issues with cleanliness and availability of food items.
Amenities and Maintenance
Guests appreciated the kitchenette and pool, but many reported maintenance issues, including broken equipment and lack of towels.
Customer Service Issues
Several reviews mentioned poor communication and billing practices, with guests feeling misled or ignored regarding their concerns.
- CRChelsea RaeFeb 16, 20264.0My fiancé & I stayed here for a belated valentines get away & it was everything we needed! The tub (while we struggled at first because we didn’t see the instructions LOL) was perfect! A nice timer for the jets, I do wish it was closer to the tub but still amazing. The bed was SO comfy & the room was spacious & beautiful. Definitely will return!
- JGJailin GFeb 16, 20265.0Amazing! Beds are so comfy, the room was spacious and we enjoyed the jacuzzi bath in our room! The staff at the front desk were very polite and helpful! Will be back for sure :)
- AAAngelina AlbertFeb 15, 20262.0Rooms are great, comfortable and spacious. Full kitchenette and full-size fridge, dishwasher and plates etc to use. Breakfast area is nice, modern however, garbage was overflowing, kids touching bread options in the "do it yourself " toaster area, throwing their bread back in the bin, pouring milk on counters, cereal eating at the station. Lack of seating seemed to cause grown adults to eat standing up, and eating from hot plates. If you are looking for a clean breakfast area, this will disappoint you. Pool area, wasnt busy when we decided to go, (1pm) however there was bread soaking in the watered deck around pool.it was everywhere. Stuck on walls, floating in the pool, on deck chairs. No pool towels, and nobody around to assist. That part was extremely maddening. The pool was disgusting. Why aren't they cleaning common areas? Coffee bar was perfect. Available all day. The new front desk lady was sweet, and accommodating.
- BLB .limaFeb 11, 20265.0I always have a pleasant stay at the hotel, the staff is always kind and even when I have to leave earlier they offer to go coffee to start the day! Will definitely keep coming back for my London stays
- PLPeter LeFeb 10, 20265.0Really enjoyed my stay at Staybridge Suites. The room was super clean, roomy, and comfortable, and having the kitchen was a huge plus. The bed was great, and everything felt well taken care of. Staff were friendly and easy to talk to, which always makes a difference. Breakfast was solid and convenient, and the overall vibe was relaxed and welcoming. Would definitely stay here again and recommend it to anyone needing a comfortable place to stay.
Frequently Asked Questions About Staybridge Suites London by IHG
What time can I check in and check out at Staybridge Suites London by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included during my stay at Staybridge Suites London by IHG?
Yes, a complimentary hot and cold breakfast buffet is available.
Does Staybridge Suites London provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at Staybridge Suites London by IHG?
Yes, both dogs and other pets are welcome at the hotel.
Does the hotel have fitness and recreational facilities?
Yes, the hotel offers a free fitness center with elliptical machines, free weights, a treadmill, an indoor heated pool, and a hot tub.
Is parking available at Staybridge Suites London by IHG?
Yes, free parking is available on site, including accessible parking.
Are housekeeping services available daily at the hotel?
Yes, daily housekeeping services are provided.
Do you offer contactless check-in and check-out options?
Yes, contactless check-in and check-out are available for guests' convenience and safety.
What nearby hotels and accommodations are close to Staybridge Suites London?
Nearby hotels include Homewood London, Ontario; Hampton Inn by Hilton London, Ontario; Motel 6 London; TownePlace Suites by Marriott London; and Courtyard by Marriott London.
Which nearby places can I visit for shopping or dining near Staybridge Suites London?
You can visit HomeSense department store, Home Outfitters furniture store, Drive Up Bakery, Shelby's Shawarma restaurant, and Qualisource restaurant for shopping and dining.
How can nearby attractions and businesses enhance my stay at Staybridge Suites London?
You can explore local points of interest such as Storybook Gardens, Western University, and Western Fair Raceway. Additionally, nearby businesses like XPO and BNI Cornerstone can be useful for business travelers.
Brand Certified Facts from Staybridge Suites London by IHG
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