Brand Certified
Holiday Inn & Suites London South by IHG
3.9(859 reviews)
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
Business Details
855 Wellington Road South, London, ON
N6E 3N5, Canada
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
(519) 668-7900
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/london/yxulo/hoteldetail
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
About
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Guests Love the Holiday Inn Hotel & Suites London…. And you will too!Conveniently located only minutes from the downtown core and Highway 401, with quick access to local destinations such as The Factory London (The world's largest indoor rope course and trampoline park) East Park Water Park ,(With the largest wave pool in Southwestern Ontario) Boler Mountain, London Convention Centre, London Life, 3M, Labatt’s, General Dynamics, The Original Cakerie, Budweiser Gardens, The Western Fair District and many other popular attractions.Holiday Inn Hotel & Suites London understands the demands of today’s travelers and we strive to be your home away from home while in London. Offering newly designed guestrooms which include luxury linens, the latest in pillow top mattresses and an assortment of pillow types, you are sure to enjoy a good night’s rest! Complimentary Wi-Fi access is available in guestrooms and all public areas and a 24-hour Business Centre is available for your convenience.
Be sure to check out our top floor loft Fitness Centre, our large Indoor Pool, or catch some rays on our outdoor patio!Boasting a Boutique style ambiance, we offer a number of elegant and naturally lit meeting rooms perfect for executive retreats or more intimate events.
Location
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
Holiday Inn & Suites London South by IHG
855 Wellington Road South, London, ON
N6E 3N5, Canada
Hours
Certified by Holiday Inn & Suites London South by IHG • Mar 01, 2026
Reviews
3.9
859 reviews
5 stars
373
4 stars
234
3 stars
131
2 stars
49
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Nicole and Aarju for exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly in the pool area and bathrooms, with reports of hair and dirt.
Renovation Disruptions
Guests frequently noted ongoing renovations that affected their stay, including noise and unavailability of amenities like the gym and pool.
Customer Service Concerns
There were multiple complaints about poor management response to issues, including safety concerns and inadequate handling of guest complaints.
Room Quality
While some guests appreciated the spacious and comfortable rooms, others reported issues such as low water pressure, lack of microwaves, and unclean conditions.
- KDkathy dresser3 days ago5.0Great bed! Large room! Great view!
- SCSkylar Christensen6 days ago2.0Have stayed here in the past when visiting London. The rooms are always clean and nice. Last time we stayed we went out for breakfast. This stay the restaurant offered breakfast. Unless it is free included in the room cost, go to Stacked. The construction is also not finished. We will be staying elsewhere next time.
- BBBonnie6 days ago1.0We booked this hotel for a hockey tournament, it took approximately two hours to check in. After finally receiving our room, we discovered that there was no heat. The hotel staff offered us a space heater which shut off every 2 hours in -21C weather. Place is dirty, elevators are always in use by staff. Book this place if you don't mind freezing, filth, waiting for elevators or walking 6 flights of stairs with your luggage! Don't bother complaining about it, management did nothing and couldn't care less!
- SPSamantha PrettyFeb 17, 20261.0Very disappointing due to both safety issues and poor management response. The elevator was not in proper working condition, and during our stay my children became stuck inside it. This was a frightening situation that should have been treated seriously and handled with urgency and professionalism. Instead of showing concern or taking responsibility, the staff blamed my kids and dismissed the situation rather than focusing on resolving the problem and ensuring everyone’s safety. There was no apology, no reassurance, and no clear effort to prevent it from happening again. Customer service and management were unhelpful and defensive, which made an already stressful incident even worse. Guest safety should always be a priority, and the way this was handled fell far below reasonable expectations. I wrote an email expressing my concerns so this NEVER happens again and the management was very rude,disrespectful and dismissive. I would not recommend this hotel to families or anyone who values responsive management and safe facilities.
- NHNigel HeerahFeb 12, 20264.0Room was clean but pool room and water was very cold and I was unable to swim my entire stay.
Frequently Asked Questions About Holiday Inn & Suites London South by IHG
Does the Holiday Inn & Suites London South by IHG offer free parking?
Yes, free parking is available for guests at Holiday Inn & Suites London South by IHG.
Are pets allowed at this hotel?
Yes, both cats and dogs are welcome at Holiday Inn & Suites London South by IHG.
What time is check-in and check-out at Holiday Inn & Suites London South by IHG?
Check-in time is 3 PM, and check-out time is 12 PM at Holiday Inn & Suites London South by IHG.
Is there a fitness center available at the hotel?
Yes, there is a fitness center available for free, including equipment like elliptical machines, treadmills, and free weights.
Does the hotel have an indoor pool and hot tub?
Yes, Holiday Inn & Suites London South by IHG features both an indoor pool and a hot tub for guest use.
Is a business center available at Holiday Inn & Suites London South by IHG?
Yes, the hotel provides a 24-hour business center for guests’ convenience.
What restaurants are near Holiday Inn & Suites London South by IHG for guests to visit?
Nearby dining options include Mamma Maria's Ristorante London, Timbers Chop House, Mylo's Grill, Fionn MacCool's Irish Pub, and Stacked Pancake & Breakfast House.
Are there any nearby hotels close to Holiday Inn & Suites London South by IHG?
Yes, nearby hotels include the Radisson Hotel & Suites and another Holiday Inn & Suites location, providing guests with additional accommodation options.
What nearby services or stores can guests access while staying at Holiday Inn & Suites London South by IHG?
Guests can find nearby services such as White Smiles Dental, Massage Addict London Wellington, Western Union, Libro Credit Union, and shopping options like Giant Tiger and Red Wing Shoe.
Does the hotel offer free Wi-Fi and digital services for guests?
Yes, complimentary Wi-Fi is available throughout the hotel including public areas and guest rooms, along with digital guest room keys and contactless check-in and check-out options.
Brand Certified Facts from Holiday Inn & Suites London South by IHG
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Certified March 01, 2026Yext Knowledge Graph
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