Hampton Inn by Hilton London

4.3
939 reviews

About

Hotel
The Hampton Inn London Ontario hotel is conveniently located a short distance off Highway 401 at Exit 186. We are close to many corporate offices, restaurants, shopping, the city center and airports, and are ideally located an equal distance from Toronto to the east and Windsor to the west. The Hampton Inn London Ontario hotel features 92 guestrooms and suites including king guestrooms, two queen guestrooms, king sofa rooms and one accessible room with two queen beds. All guestrooms at the Hampton Inn London Ontario hotel include a coffee maker, mini fridge, full size iron and ironing board, lap desk, desk level outlets, 43-inch HDTV with on-command movies, working desk and ergonomic chair. As of April 1, 2019 all guest rooms will be newly renovated with brand new desks, chairs, tiles, carpet, wall coverings, telephones and much more. The hotel features an indoor pool, fitness room, business center, convenience store and breakfast room. Enjoy complimentary WiFi access throughout the Hampton Inn London Ontario hotel, daily hot breakfast (6am-10am), complimentary local calls and newspapers available in the lobby. We love having you here at the Hampton Inn London Ontario hotel!

Location

Hampton Inn by Hilton London
840 Exeter Road, London, ON
N6E 1L5, Canada

Hours

Reviews

4.3
939 reviews
5 stars
512
4 stars
289
3 stars
73
2 stars
29
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individuals who went above and beyond.

Breakfast Quality

Guests appreciated the variety and quality of the breakfast offered, highlighting it as a positive aspect of their stay.

Room Comfort

While many found the rooms comfortable, some guests reported issues with mattress quality and room temperature.

Location

The hotel is conveniently located near the highway and various amenities, making it a favorable choice for travelers.
  • AS
    Adam Shea
    2 days ago
    5.0
    Best experience I've ever had at a hotel. The staff was amazing, always willing to help with anything we needed. We were there for a hockey tournament with a bunch of 11 year old boys and the staff were extremely nice to them (and the parents). We were able to set up in the lobby with our drinks and food until after midnight without any hassle. The staff even made paper airplanes with the kids. Breakfast was ready right at 6am and served hot until 10am! 2 hours after checking out they called me to let me know we forgot a bathing suit in our room and they would set it aside for us until we were able to pick it up. Can't say enough good things about this hotel and its staff!
  • TT
    Tan Tho
    4 days ago
    3.0
    Front desk personal Dulce was very friendly funny and welcoming. 5 stars for her. The pool is heated and good size. Rooms were dated could use an upgrade. Bathrooms were nice had very hot water just how I like it. Bed was a bit on the from side but I slept ok. My room heat wasn't working but the front desk staff found a heater it warmed up the room in about an hour. Over all ok stay
  • BM
    Bradie Mitchell
    Oct 16, 2025
    5.0
    We stayed here for the second time within the last year for our Mom to have surgery at LHSC Victoria Hospital. The hotel is clean, comfortable and incredibly quiet throughout the week (we stayed mid-week both times). The front desk was amazing. They do have a hospital rate with proof of appointment so it's worth booking directly with the hotel should you need to come for medical purposes.
  • FP
    Flaire Palangya
    Oct 5, 2025
    5.0
    This is our first time staying in this hotel and definitely won’t be our last. First of, the location is walking distance to restaurants and shopping centers. Second, the rooms were clean with all the necessary amenities needed for overnight stays (fridge, microwave, shampoo, conditioner,soaps). It also has a small gym and a pool which is a huge hit for my kids. I’d say it’s a little bit cold for me but my kids didn’t mind at all and stayed there for hours. The last thing I wanted to mention are the staff. Mark particularly is very attentive and right away refilled the conditioner in our room and gave us additional blankets when we asked for one. He is also very polite especially when dealing with the very noisy and rowdy kids at the pool when we were there. I would definitely recommend this hotel to family and friends and can’t wait to be back with the kids.
  • KF
    K Foley
    Sep 29, 2025
    1.0
    Wow! The gals at the reception desk need a refresher in customer service. Firstly, perhaps consider greeting your customers with a smile. When someone asks if their room is ready earlier than check in time, just answer the question politely. Don't get your back up and take it personally. Very juvenile behaviour. Secondly, if there is some confusion regarding payment, take the time to LISTEN to what the customer is saying. Being close-minded and not reacting in a common sense manner leaves the customer feeling frustrated and exhausted. Thirdly, NEVER resort to yelling at a customer as that behaviour does nothing to resolve the issue. You are going to get a bad review regardless so stating that you are yelling because we intend to leave a thruthful review is not helping your cause. The room was blah and had an odd smell. Nothing about this experience was pleasant. I DO NOT recommend this hotel.

Frequently Asked Questions About Hampton Inn by Hilton London

What are the check-in and check-out times at Hampton Inn by Hilton London?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hampton Inn by Hilton London offer free breakfast?

Yes, the hotel offers a free buffet breakfast.