At the Best Western Plus Stoneridge Inn & Conference Centre you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Stoneridge Inn & Conference Centre will stand out among other hotels in London,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Stoneridge Inn & Conference Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Stoneridge Inn & Conference Centre
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of exceptional service from individuals like Alonzo and Kara.
Cleanliness
Overall, guests reported clean rooms and facilities, although there were some complaints about specific cleanliness issues in certain rooms.
Breakfast Quality
The complimentary breakfast received high marks for quality and variety, with many guests describing it as one of the best hotel breakfasts they have experienced.
Location
The hotel is conveniently located near major highways, but some guests noted that it is somewhat isolated from local shops and restaurants.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding customer service issues at the front desk and problems with group bookings.
CB
Care Bellows
Nov 12, 2025
5.0
10*
Can't say enough about the staff, especially Kara who went above and beyond any expectations we had. She was attentive, and knowledgeable. What a breath of fresh air. Best breakfast I have had at a hotel ever, The omelets are fantastic, thick bacon, pancakes were fluffy. Plenty of options and the staff were great with helping me with dairy alternative options.
The room was perfect, can't say enough about it. It was huge, clean and met every need we had. From the coffee maker, to the fridge and microwave, all great. The paking lot was plenty spacious, which was also appreciated, given that I was towing a trailer for the 4 days we were there. Would recommend this location to anyone passing thru the area.
MR
Melissa Routley
Nov 12, 2025
4.0
Super clean
Awesome food
Friendly staff - great place to stay.
Check out there banquet rooms for your next shower, wedding, celebration of life.
BC
Brian Chudo
Nov 11, 2025
1.0
BEWARE, we were double charged for our stay. We emailed and called numerous times regarding this matter. I was dismissed with "we are looking into it and we will get back to you" Never received a call. Finally spoke to Niki(manager) and was told the New billing system has a glitch and company email wasn't working either and that she didn't get a chance to call me back. Its been more than 2 weeks now and still not fixed. We are just calling the credit card company to dispute. Terrible customer service. Never coming back!
EJ
Emma Jay
Nov 2, 2025
4.0
We stayed here for two nights. The reception staff were welcoming on arrival. The rooms were clean and had all the amenities we required. The place is a little dated and tired but doesnt take away from the comfort of thr place.
The bed was comfortable (medium softness) and the room was very spacious. Shower was good, hot. There were snacks and drinks available to buy from reception - this was useful as its not very close to any local shops or facilities.
Pastos Restaurant was exceptional for food and I found the price of both food and drink very reasonable indeed! Free buffet style breakfast was wonderful with selection of hot and cold options.
Thank you for a wonderful stay!
DB
Denise Berg
Oct 6, 2025
5.0
I was there for a conference. The front desk was quite welcoming. My room was very clean. The bed extraordinarily comfortable. The food was phenomenal. I found the staff whether they be servers, cleaners, or the chef to be especially friendly. I loved my stay. I can hardly wait to go back. Just a small bit of ad ice. It may be a good idea to bring your own drinking water.