Located in London,ON, the Best Western London Airport Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
While many guests praised the cleanliness of the hotel, several reviews highlighted issues with dirty rooms, including mold and uncleaned carpets.
Staff Service
The staff received consistent positive feedback for being friendly, helpful, and accommodating, contributing to a pleasant stay for many guests.
Breakfast Quality
The breakfast was frequently mentioned as a highlight, with a good variety of options, although some guests noted that certain items were often unavailable.
Noise Issues
Several guests reported disturbances from noise, particularly from children during tournaments, which affected their sleep quality.
Management Concerns
There were multiple complaints regarding management's handling of issues, including poor customer service and unhelpful responses to complaints.
MS
Marg Scheben-Edey
6 days ago
2.0
Our experience was awful. They host hockey teams and kids were running up and down the halls and were screaming. Secondly, the wifi did not work. Thirdly, there were big gaps around the door making the noise worse and concerning security. Finally, there was a carpets were filthy and even had blood stains on it. I would never stay here again nor recommend this hotel.
TS
Tausif Syed
Oct 24, 2025
4.0
Good stay overall, the room was fine, breakfast was good and the staff/service was friendly. Room could be cleaned a little better, the carpet especially was in desperate need of a deep cleaning but overall it was a fine stay with no issues.
KC
kinkladze citeh
Oct 22, 2025
5.0
The best and cleanest hotel near the airport for business.
Everything else in the area is a sketchy motel.
This best western has great people working here and daily room service.
Clean large rooms.
SA
Simon Amara
Oct 13, 2025
5.0
Nice place and friendly staff and clean bathroom and good pool.
JB
Jim Bugg
Oct 12, 2025
5.0
Friendly and helpful front desk. Rooms were very clean. Thanks for the great stay.