Located in London,ON, the Best Western London Airport Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
While many guests praised the cleanliness of the rooms and facilities, several reviews highlighted issues with unclean rooms, including hair and stains, and some reported mold and mildew.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some reports of poor customer service experiences.
Breakfast Quality
The breakfast was generally well-received, with many guests appreciating the variety and quality, though some noted issues with food safety.
Noise Issues
Several guests reported disturbances from noise, particularly from children during tournaments, which affected their overall experience.
Location and Value
The hotel is conveniently located near the airport and offers good value for the price, making it a popular choice for travelers.
MG
Meegan Given
6 days ago
5.0
A lot nicer than expected. Obvious they reno when needed. Staff was great from the front desk to breakfast staff. If I had to complain (it’s a stretch). The beds are too high.
Def recommend.
JW
Jérémy Wies
Jan 6, 2026
1.0
Arnaque à la navette aéroport. Elle n'est jamais venu, puis ils ont dit qu'ils m'envoyaient un taxi apres 1h d'attente j'ai pris moi un taxi, ils ne veulent rien savoir et pas payer
SD
Susan DeLong
Jan 4, 2026
5.0
Best service ever and ues I will be staying again. Service was great the best. Breakfast was yummy. There were so nice so helpful and the room was perfect.
DF
Darryl Fernandes
Jan 4, 2026
5.0
We had a great stay at the Best Western London Airport Hotel. From the moment we arrived, the staff were very welcoming and made check-in effortless and quick.
The room was spacious, clean, and easily fit our family of four (2 adults and 2 kids). The bathroom was spotless and well stocked. There was a slight issue with the shower faucet, so the water wasn’t as hot as we would’ve preferred, but it really wasn’t a big issue and didn’t impact our overall stay.
We also had a small issue with the room lock, but the staff responded immediately and fixed it right away, which we really appreciated.
The indoor pool was a nice bonus, especially considering how cold it was outside. The water was comfortably heated, and even with other families there, it never felt crowded. The deepest end was around 5 feet, which was perfect for our kids.
Breakfast was very good and had lots of variety — scrambled and boiled eggs, sausages, potatoes, waffles, pancakes, cereal, croissants, bagels, fruit, plus coffee, tea, and juices. Everything was fresh and well stocked.
Checkout was quick and easy, and the staff were courteous throughout our stay. We would definitely come back and would recommend this hotel to families looking for a comfortable and convenient stay.
SB
Sharon Baillargeon
Jan 1, 2026
5.0
Our flight at London airport was cancelled and we chose this location due to its proximity to the airport. However, in the future, we would definitely stay at this best Western even if we were not using the airport.