Holiday Inn Express & Suites Kingston Central by IHG

4.2
952 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
You are part of it all when you stay at the Holiday Inn Express and Suites Kingston Central, located 10 minutes away from historic and eclectic Downtown Kingston. With easy access to the 401 and centrally located between Toronto, Montreal, and Ottawa, our hotel features a combination of engaging and fresh elements created to meet the needs of our leisure and business guests. Our vibrant neighbourhood situates you steps away from the Kings Crossing Shopping Outlets, several retail and convenience shopping options, Landmark Cinemas, and countless delicious dining choices. Local attractions include the Kingston Penitentiary Tours, Fort Henry, Little Cataraqui Creek Conservation Area, and 1000 Islands Cruises. Other major sites nearby include Queens University, Kingston General Hospital, and CFB Kingston. We feature 88 well-appointed guestrooms including 24 suites, an indoor pool and whirlpool, a fitness centre, and ample parking. Recharge in our recently-renovated rooms, begin your day with our complimentary breakfast, featuring a full range of fresh, hot and cold options, and stay connected during your stay with our complimentary high-speed Wi-Fi. We look forward to welcoming you as our guest at the Holiday Inn Express and Suites Kingston Central.

Location

Holiday Inn Express & Suites Kingston Central by IHG
11 Benson Street, Kingston, ON
K7K 5W2, Canada

Hours

Reviews

4.2
952 reviews
5 stars
474
4 stars
318
3 stars
87
2 stars
26
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Guests consistently praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Service

The staff received high marks for their friendliness and helpfulness, with many guests highlighting exceptional service experiences.

Breakfast Quality

The complimentary breakfast was frequently mentioned as a highlight, with a good variety of options available, although some guests noted inconsistencies in quality.

Location

The hotel is conveniently located near the highway and various amenities, making it a suitable choice for travelers.

Parking Fees

Several guests expressed dissatisfaction with the additional parking fee, feeling it was unexpected and unnecessary.
  • DP
    Daniel Packman
    Nov 8, 2025
    5.0
    Prefer to stay downtown, but decided to save some money. Lots of restaurants and a starbucks down the road. Good breakfast and nice rooms.
  • RG
    Randy Gatza
    Oct 26, 2025
    5.0
    My wife and I had a nice stay at this hotel and location. All the amenities that are needed are right in this location and area. The room was clean and comfortable. My only surprise was that you have to pay a nominal fee for parking which is kind of noted in the fine print.
  • SS
    Sharon
    Oct 20, 2025
    5.0
    This Holiday Inn was lovely. The service was excellent. Coffee and tea in the lobby for much of the day. Breakfast had good oatmeal with a choice of toppings. Sausage was good. Egg omelette was ok, edible, normal for a buffet breakfast at Holiday Inn. Good muffins and make your own pancakes. Other breads and toppings Pool was nice and hot tub was a good temperature. WiFi was good. Enjoyed the location. Right off the highway but near downtown. But as usual, the people made the place. Really helpful. I would recommend and go back.
  • AM
    Asif Mahmood
    Oct 19, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Wonderful Stay and Excellent Service! I’ve stayed at Holiday Inn Kingston twice in the last three months and had a great experience both times. The rooms are very clean and comfortable, and the staff are extremely friendly and welcoming. Breakfast is included and always fresh with a good variety of options. Coffee is available 24 hours, which is a nice bonus! Parking is paid, but overall the hotel offers great value for the price. I’ll definitely stay here again on my next visit to Kingston.
  • JT
    Jack Thistle
    Oct 10, 2025
    5.0
    It's a great place for a great price! Stayed here for a whole week, and it's not an extended stay hotel (heck, it's not even high tier) and it still was the best. Comfy beds, rooms are perfect, good complementary breakfast with a decent selection. There was something here that shocked me… They have BOTH a waffle maker AND a pancake maker??? Since when does a hotel have both? Real Treat! They also had both bacon and sausage, though sometimes they will substitute the bacon with patties. Plenty of hot drinks, including cider, tea, coffee, espresso, and hot chocolate, which I indulged with much delight. Plenty of Outlets, and they actually clean their pools unlike the quality inn next door! The staff are super kind. They greet you every single time you walk through the door. Every. Time. We arrived a whole 18 hours late due to an unexpected flight delay, and they unfortunately did not hold our room for us, which makes sense given our beyond late arrival time. But thankfully, our room wasn't taken, so they set us up with a new room, no issues, and we even got an upgrade to the queen beds for only an extra $10. They were quite apologetic despite it not being any fault but our own (and the airline). And you know how most hotel rooms have this smell of either complete sweat or heavy cleaning products? Well, our room smelled nice. Like hazelnut. It’s literally always the ideal temperature in your room, no matter the time of day. House cleaning is respectful of your items. I left my laptop on the bed before we went out, came back, found it placed on the desk with the charger wrapped up, next to my now neatly made bed. In conclusion, this hotel blew my expectations right out of the water. My family came to Kingston on a house hunting trip, and we picked this holiday inn express for its convenient location and cheap pricing. I thought that it’s just a holiday inn, it can’t be that impressive. And I thought wrong. Comfy Bed, Perfect Temp, and for some reason American Cable Channels. There's also A LOT of outlets, so it's perfect for your devices. 5/5, would recommend!

Frequently Asked Questions About Holiday Inn Express & Suites Kingston Central by IHG

What is the check-in and check-out time at Holiday Inn Express & Suites Kingston Central by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, a complimentary buffet breakfast featuring a full range of fresh, hot and cold options is available for free.