Holiday Inn Express Kingston West by IHG

4.5
398 reviews
Pre-function Area

About

HotelConference CenterBusiness Meeting Locations
Elevate your stay at the Brand New Holiday Inn Express Kingston West. Located in the heart of the 1000 Islands, Kingston Ontario is teeming with activities, local businesses, and attractions; all within a short drive from our hotel, which is conveniently located off Highway 401 and Gardiners Road. We are minutes away from Historic Downtown Kingston, Kingston Penitentiary Tours, Fort Henry, as well as Kingston General Hospital, Queen’s University,, St Lawrence College and CFB Kingston. Feeling adventurous, take a walk on the K&P Trail steps from our hotel, or take a short trip to Rock Dunder for a more challenging hike! Looking for some retail therapy? We are minutes from the Cataraqui Mall, two RioCan Centres, and a quick drive to the Kings Crossing Outlet Mall. Refresh and recharge in one of our luxuriously appointed rooms, while you enjoy amenities such as our complimentary Hot Express Start breakfast, free Wi-Fi, complimentary parking, indoor heated pool, 24 hour fitness center, and 50 inch LED TV's. We look forward to welcoming you, so book your stay today!

Location

Holiday Inn Express Kingston West by IHG
205 Resource Road, Kingston, ON
K7P 0K1, Canada

Hours

Reviews

4.5
398 reviews
5 stars
271
4 stars
89
3 stars
19
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service

Customers consistently praised the friendly and accommodating staff, highlighting their helpfulness and welcoming demeanor.

Cleanliness

The hotel received numerous compliments for its cleanliness, with many guests noting well-maintained rooms and common areas.

Breakfast

Feedback on breakfast was mixed; while some enjoyed the variety and quality, others expressed disappointment over limited options and quality.

Location

The hotel is noted for its convenient location near major highways, though some guests found it a bit remote from downtown attractions.

Room Comfort

Guests appreciated the comfort of the beds and spaciousness of the rooms, although some reported issues with specific amenities like mattresses and bathroom features.
  • TG
    Theo G
    Nov 13, 2025
    4.0
    The room and service at the front counter was great. Very clean and refreshing to go into. Unfortunately, claiming you offer free breakfast. If by that it means very limited and egg omelets with no cheese. Why on earth would you have 4 serving trays but only use 2. Ever hear of potatoes? Really poor. If you don’t plan on eating breakfast here, great choice. If you do… look elsewhere
  • DB
    Darren B
    Nov 11, 2025
    3.0
    Toilet was unstable and wouldn't flush without messing around with the handle. The electric plugs on the top of the night stand didn't function at all. Had to run an extension cord for my CPAP machine. Water pressure was low in the bathroom both in the sink and shower. Everything else was good.
  • AM
    awni migali
    Nov 6, 2025
    5.0
    Thank you Holiday Inn Express Kingston for the wonderful service received by your employees specially in your front office , Mrs Claudia and Mrs Carolina made . Thank you for your help to get our breakfast 1/2 hours earlier than our players insured morning energy . Thank you again ❤️❤️❤️❤️❤️❤️
  • YN
    Yehuda Nestel
    Nov 4, 2025
    3.0
    Woke up in the morning and hopped in the shower. Even though it ran for a good 20 minutes it never got warm. I was not expecting to have to take a cold shower first thing in the morning. I mentioned this problem to the concierge at the front desk, who acknowledged that their boiler heater was not working. But they did not offer any kind of compensation. For $120 a night or more I would expect a warm shower.
  • JB
    Julie Berdusco
    Oct 29, 2025
    4.0
    The location is remote but great spot for a traveller heading to Another city like Ottawa. Great half way point. Best thing is the service. The front reception was so friendly kind and welcoming. Made you almost feel like home and like you were a long lost friend showing up unexpectedly and welcomed with a warm embrace.

Frequently Asked Questions About Holiday Inn Express Kingston West by IHG

What types of pets are welcome at Holiday Inn Express Kingston West?

Dogs are welcome at Holiday Inn Express Kingston West, but cats are not allowed.

Is there free breakfast available for guests at the hotel?

Yes, Holiday Inn Express Kingston West offers a complimentary buffet breakfast for all guests.