Welcome to the Candlewood Suites Kingston West! Our hotel is conveniently located minutes from Historic Downtown Kingston, as well as many local attractions, restaurants and businesses. Designed with style, comfort and added amenities, our hotel merges functionality with an urban lifestyle – a perfect place to experience Kingston’s unique and creative energy. Be sure to explore local attractions such as 1000 Islands Cruises, Kingston Penitentiary Tours, and Fort Henry. Enjoy an outdoor adventure on the K&P Trail, or take a short trip to Rock Dunder for a more challenging hike or cycling fun Looking for some retail therapy? We are minutes from the Cataraqui Mall, RioCan Shopping Centres, and a quick drive to the Kings Crossing Outlet Mall. We are also centrally located to many of largest employers such as Queen’s University, Kingston General Hospital, and Royal Canada Milk.Maximize your extended stayin our spacious apartment-style suites with the convenience of a fully equipped kitchen, our Candlewood Cupboard, large 55” flat-screen TVs, and free property-wide WiFi. Take a dip in the indoor heated pool, or work up a sweat in the 24hr fitness center.Whether you are here for business or for pleasure, we look forward to welcoming you, so book your stay today!
Location
Certified by Candlewood Suites Kingston West by IHG • Mar 01, 2026
Certified by Candlewood Suites Kingston West by IHG • Mar 01, 2026
Reviews
4.4
221 reviews
5 stars
153
4 stars
40
3 stars
13
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Reservation Issues
Multiple customers reported last-minute cancellations of their group reservations, causing significant inconvenience and dissatisfaction.
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Cleanliness and Comfort
Guests consistently praised the cleanliness and comfort of the rooms, noting that the hotel felt new and well-maintained.
Breakfast Quality
Feedback on breakfast was mixed, with some praising the variety and quality, while others found it lacking or poorly managed.
Noise Levels
Several reviews mentioned noise disturbances from sports teams staying at the hotel, impacting the overall experience for some guests.
DD
Dianne Doucett
1 day ago
5.0
The staff here is amazing. I would especially like to give a sincere shoutout to Claudia. She has been so helpful on several occasions, and her kindness is so genuine. Thank you so much Claudia for being such a lovely lady and going above and beyond for me several times. You're the best. :) 😘
AP
Ale Paloma
4 days ago
5.0
I can't thank the team of Candlewood suites Kingston West enough for hospitality and kindness for the last few weeks of our stay. My family and I are truly thankful for everything they have done for us. Everyone is helpful from front desk staff to housekeeping. This is by far one of the best hotels that we have had to stay at.
DC
Darlys Corbitt
4 days ago
1.0
Booked a room 8 months ago, and they tell me 3 days prior to arrival my stay has been pushed to another hotel, splitting up our large group of 3 teams apart.
Do not recommend, especially for group bookings.
JB
Jody Bilmer
Dec 14, 2025
5.0
Aleisha, Carolina, Jessica and Claudia
I wanted to express my sincere gratitude for the exceptional service your team provided during my numerous stays at the hotel.
Over the time I've been a guest, every interaction—from check-in to check-out and all my small requests in between—has been handled with remarkable efficiency, warm smiles, and professionalism. It is truly comforting to know that I am in such capable hands.
Your dedication to excellent guest care does not go unnoticed. Thank you for making this feel like a second home.
Best regards,
Jody
Frequently Asked Questions About Candlewood Suites Kingston West by IHG
What are the check-in and check-out times at Candlewood Suites Kingston West?
Check-in time is 15:00 and check-out time is 12:00 at Candlewood Suites Kingston West.
Is parking available at Candlewood Suites Kingston West?
Yes, free parking is available at Candlewood Suites Kingston West.
Are pets allowed at Candlewood Suites Kingston West?
Yes, pets are welcome at Candlewood Suites Kingston West, including dogs.
Does Candlewood Suites Kingston West offer any fitness facilities?
Yes, there is a free fitness center with elliptical machines, free weights, and treadmills available for guests.
What kind of cleaning and sanitation practices does Candlewood Suites Kingston West follow?
The hotel uses commercial grade disinfectants, enhanced cleaning in common and guest room areas, employees trained in cleaning and hand washing, sanitizer availability, and disinfects or discards plastic keycards.
Does Candlewood Suites Kingston West have amenities for business travelers?
Yes, the hotel offers a business center and 4 meeting rooms, making it suitable for business meetings and events.
What nearby attractions can guests explore when staying at Candlewood Suites Kingston West?
Guests can visit local attractions like 1000 Islands Cruises, Kingston Penitentiary Tours, and Fort Henry. Outdoor enthusiasts may enjoy hiking or cycling at the K&P Trail or Rock Dunder.
What nearby shopping centers are close to Candlewood Suites Kingston West?
Nearby shopping centers include Cataraqui Mall, RioCan Shopping Centres, and Kings Crossing Outlet Mall, offering great options for retail therapy.
How can guests get fitness training or wellness services near Candlewood Suites Kingston West?
Guests can visit nearby places like Personal Training Kingston for fitness training or Rising Phoenix Therapy and Wellness Centre for counseling and mental health services.
Are there any nearby recreational activities or sports facilities around Candlewood Suites Kingston West?
Yes, guests interested in baseball can visit Xtra Innings Baseball batting cages, and fitness enthusiasts can check out Crossfit Kingston - Foundry Athletics or The Phoenix Lifestyle Co. gyms nearby.
Brand Certified Facts from Candlewood Suites Kingston West by IHG
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Certified March 01, 2026Yext Knowledge Graph
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