About
Hotel
At the SureStay Plus by Best Western Kincardine in Kincardine, ON, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Kincardine
791 Durham St, Kincardine, ON
N2Z 1M4, Canada
Hours
Reviews
3.8
421 reviews
5 stars
151
4 stars
147
3 stars
51
2 stars
28
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty bathrooms, sticky floors, and unclean kitchen appliances.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported poor customer service experiences, particularly at the front desk.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking and unappetizing.
Room Condition
Guests noted that while some rooms were spacious and comfortable, many reported issues such as outdated decor, noise from AC units, and maintenance problems.
Location and Value
The hotel is well-located and considered affordable by some guests, but many felt that the price did not reflect the quality of their stay.
- SCStuart ChartrandNov 6, 20254.0Nice rooms, breakfast was ok, loud people in the hallways quite often.
- CGCassandra GrantOct 16, 20254.0Excellent location. Wide hallways and clean. Lobby was inviting. Staff were friendly and personable. Our room was huge and easily accessed from the front door. The room could be a little cleaner. Floors felt slightly sticky, the table had not been fully wiped and the kitchen sink was not clean. The sink and counters were clean and the dishes that they supply all looked clean. The beds were clean and fresh and very comfy. The bathroom was clean with fresh towels. Would stay again for the location and price.
- RRRohinOct 13, 20251.0Room was not cleaned. Spider webs under the AC unit. Breakfast person hovering over you. Was told not to use two coffee cups though the liquid is burning and use tissue instead. What types of random comments are these. Other folks using two cups to prevent being burned as they are super thin. Don’t know why singled out.
- YYYizOct 3, 20254.0Will stay again! With all the mixed reviews, I tried to keep my expectations low. What a pleasant surprise..... Breakfast was so filling. So many options hot, cold or warm. Self serve. Cereal,oatmeal , sausage, eggs etc. Had fun making waffles. Room: comfy bed, seemed clean and lots of extra towels. Cable tv: more than 20 channels including kid's. Con: seemed the a/c wasn't working in room. However , the window air was quite sufficient for this season. Service: from calling days prior - questions were answered. Smooth check in and out. Even pleasant person keeping breakfast area tidy. Comparably affordable. did not check out other amenties - can't comment. Stay went well.
- JTJeffrey TaylorSep 29, 20255.0The hotel needs a bit of care (fresh paint) in some areas. However, very quiet affordable room with a complimentary breakfast with everything you could want. The front desk staff are friendly and helpful and it's a great location accessing the shores of Lake Huron. No need to spend more for accommodations in Kincardine.
Frequently Asked Questions About SureStay Plus by Best Western Kincardine
What is the address of SureStay Plus by Best Western Kincardine?
The hotel is located at 791 Durham St, Kincardine, ON, N2Z 1M4, Canada.
Does SureStay Plus by Best Western Kincardine offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours of SureStay Plus by Best Western Kincardine?
The hotel operates 24 hours a day, 7 days a week.
Does SureStay Plus by Best Western Kincardine have a restaurant on-site?
Yes, the hotel has an on-site restaurant for guest convenience.
Is there a current promotion or special offer at SureStay Plus by Best Western Kincardine?
Yes, if you stay 2 nights, you'll receive a $50 Best Western Gift Card as a special offer.
What is the main phone number to contact SureStay Plus by Best Western Kincardine?
You can reach the hotel at +1 519-396-8242.
Which nearby hotels can guests consider when visiting the SureStay Plus by Best Western Kincardine?
Guests can also consider staying at the nearby Best Western Plus Governor's Inn.
What nearby recreational activity can guests enjoy near SureStay Plus by Best Western Kincardine?
Guests can enjoy golfing at the nearby Somerhill Golf Club.
Are there banking facilities near SureStay Plus by Best Western Kincardine?
Yes, several Meridian Credit Union ATMs are located nearby for convenient banking.
What local stores are nearby SureStay Plus by Best Western Kincardine for shopping or automotive needs?
Canadian Tire, which offers automotive repair, hardware, and department store services, is located nearby.