About
HotelSureStay
At the SureStay Plus by Best Western Kincardine in Kincardine, ON, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Kincardine
791 Durham St, Kincardine, ON
N2Z 1M4, Canada
Hours
Reviews
3.8
425 reviews
5 stars
153
4 stars
148
3 stars
51
2 stars
28
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty bathrooms, sticky floors, and unclean bedding.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported poor customer service experiences, particularly at the front desk.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking and unappetizing.
Noise Problems
Several customers complained about noise disturbances from other guests and thin walls, impacting their overall comfort during their stay.
Maintenance and Upkeep
Guests noted that the hotel appeared outdated and in need of renovations, with issues such as malfunctioning air conditioning and poorly maintained common areas.
- SSSarthak Kumar SatpathyDec 14, 20255.0We had a very pleasant stay at SureStay Plus by Best Western. The hotel offers excellent value for money with clean, spacious rooms and comfortable bedding, which made our stay relaxing after a long drive. The check-in process was smooth, and the staff were courteous and helpful throughout our visit. The location is convenient, with easy access to nearby attractions, restaurants, and essential amenities. Despite being in a quiet area, it is well-connected and easy to find. The property is well maintained, and common areas were consistently clean. Breakfast was simple but adequate, providing a good start to the day. Aman, the breakfast hostess was professional and was quick to help us in our request. Parking was ample and hassle-free, which is always a plus when traveling by car. Overall, SureStay Plus is a reliable and comfortable choice for both short stays and family trips.
- JSJeremy SzaboNov 26, 20251.0Goof hotel walls and floors paper thin. Can hear everything at all hrs. Don’t stay here. People stomping and banging all night
- SCStuart ChartrandNov 6, 20254.0Nice rooms, breakfast was ok, loud people in the hallways quite often.
- CGCassandra GrantOct 16, 20254.0Excellent location. Wide hallways and clean. Lobby was inviting. Staff were friendly and personable. Our room was huge and easily accessed from the front door. The room could be a little cleaner. Floors felt slightly sticky, the table had not been fully wiped and the kitchen sink was not clean. The sink and counters were clean and the dishes that they supply all looked clean. The beds were clean and fresh and very comfy. The bathroom was clean with fresh towels. Would stay again for the location and price.
- RRRohinOct 13, 20251.0Room was not cleaned. Spider webs under the AC unit. Breakfast person hovering over you. Was told not to use two coffee cups though the liquid is burning and use tissue instead. What types of random comments are these. Other folks using two cups to prevent being burned as they are super thin. Don’t know why singled out.
Frequently Asked Questions About SureStay Plus by Best Western Kincardine
What is the address of SureStay Plus by Best Western Kincardine?
The hotel is located at 791 Durham St, Kincardine, ON, N2Z 1M4, Canada.
Does SureStay Plus by Best Western Kincardine offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours of SureStay Plus by Best Western Kincardine?
The hotel operates 24 hours a day, 7 days a week.
Does SureStay Plus by Best Western Kincardine have a restaurant on-site?
Yes, the hotel has an on-site restaurant for guest convenience.
Is there a current promotion or special offer at SureStay Plus by Best Western Kincardine?
Yes, if you stay 2 nights, you'll receive a $50 Best Western Gift Card as a special offer.
What is the main phone number to contact SureStay Plus by Best Western Kincardine?
You can reach the hotel at +1 519-396-8242.
Which nearby hotels can guests consider when visiting the SureStay Plus by Best Western Kincardine?
Guests can also consider staying at the nearby Best Western Plus Governor's Inn.
What nearby recreational activity can guests enjoy near SureStay Plus by Best Western Kincardine?
Guests can enjoy golfing at the nearby Somerhill Golf Club.
Are there banking facilities near SureStay Plus by Best Western Kincardine?
Yes, several Meridian Credit Union ATMs are located nearby for convenient banking.
What local stores are nearby SureStay Plus by Best Western Kincardine for shopping or automotive needs?
Canadian Tire, which offers automotive repair, hardware, and department store services, is located nearby.