Business Details
About
Hotel
At the SureStay by Best Western Kemptville in Kemptville, ON, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Hours
Reviews
3.9
285 reviews
5 stars
140
4 stars
64
3 stars
31
2 stars
19
1 star
31
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and bathrooms, noting that they were well-maintained and comfortable.
Customer Service
Feedback on customer service was mixed; while some guests appreciated the friendly and accommodating staff, others reported rude or unhelpful interactions.
Breakfast Quality
The breakfast offerings received varied reviews, with some guests enjoying the options while others found them lacking or unappetizing.
Location
The hotel is conveniently located for travelers, particularly those needing access to nearby areas, but some guests noted noise issues from the surroundings.
Value for Money
Guests generally felt the hotel provided good value for the price, although some expressed that certain aspects did not meet their expectations for the cost.
- KMKen MNov 10, 20251.0We were moving cross country with pets and booked this place while on the road. We told them we had pets and said they were pet friendly but when we arrived they said no cats. We had been driving for 12 hours and by that time no other close motel had vacancy. We would up having to drive another hour and a half.
- MNMatt NaultOct 18, 20251.0After driving 12 hours pulled over here because they said they were open. Went inside and nobody present but tried 3 times with the phone at the front desk labelled to use for assistance and no answer. Just rings through until it disconnects.
- JMj merrickSep 20, 20255.0Thank you for the great stay. We were in Kempville for a medical procedure. We had a change in plans based on Dr recommendations and had to leave earlier than planned. The staff at the hotel were very accommodating and reimbursement was not an issue. They worked with us in order to make it happen. The rooms are clean, bathrooms are renovated and being able to sit outside to get fresh air was amazing. Thank you to your staff for the flexibility and understanding! We would definitely return. All the best!
- DADale ArgotSep 1, 20255.0We stayed three nights here. Our daughter's family lives nearby and this was a very convenient place to stay that was nearby. I gave them 5 stars in every category because the rooms were clean, they were quick to respond to several requests, and the location was near to where we needed to be. This is a nice family-run operation and they desire to give the traveler a nice basic place to stay - and that was our experience.
- AAAlphaniousAug 6, 20254.0Honest review. They are stingy about every little thing. The best thing this hotel has is the breakfast and the coffee machines. If they were kinder with the service, they wouldve received 5 stars.
Frequently Asked Questions About SureStay by Best Western Kemptville
Does SureStay by Best Western Kemptville offer free breakfast?
Yes, free breakfast is available at SureStay by Best Western Kemptville.
Are pets allowed at SureStay by Best Western Kemptville?
Pets, including dogs, are welcome at SureStay by Best Western Kemptville.
Is the property smoke-free at SureStay by Best Western Kemptville?
Yes, SureStay by Best Western Kemptville is a smoke-free property.
Is free WiFi available at SureStay by Best Western Kemptville?
Yes, guests have access to free WiFi during their stay.
What are the operating hours of SureStay by Best Western Kemptville?
The hotel is open 24 hours a day, every day of the week.
What is the address and contact number of SureStay by Best Western Kemptville?
The hotel is located at 4022 County Rd 43, Kemptville, ON, K0G 1J0, Canada. You can reach them at +1 613-258-5939.
Are there any special promotions currently at SureStay by Best Western Kemptville?
Yes, if you stay 2 nights, you will receive a $50 Best Western Gift Card.
What nearby recreational places can visitors to SureStay by Best Western Kemptville enjoy?
Guests can visit nearby Southgate Play Structure, which offers a park, ice skating rink, and stadium arena for recreation.
Are there nearby dining or brewery options for guests at SureStay by Best Western Kemptville?
Yes, guests can visit Kemptville Brewing Co. and Kemptville Brewing Company nearby for local craft beer and entertainment.
Can guests find beauty and spa services near SureStay by Best Western Kemptville?
Yes, Aryia Medical Aesthetics and Spa Jada are nearby options for beauty, skin care, and spa services.