Villa Inn & Suites, SureStay Collection by Best Western

4.5
365 reviews

About

Hotel
At the Villa Inn & Suites, SureStay Collection by Best Western in Hearst, ON, you’re sure to find unmatched value and unique experiences. Whether for leisure or business, SureStay® Collection by Best Western welcomes those who like to travel casually but appreciate the kinds of details that add to a better stay experience.

Location

Villa Inn & Suites, SureStay Collection by Best Western
1605 Hwy 11 West, Hearst, ON
P0L 1N0, Canada

Hours

Reviews

4.5
365 reviews
5 stars
255
4 stars
74
3 stars
22
2 stars
6
1 star
8

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the hotel for its cleanliness and well-maintained rooms.

Staff Service

The staff received high marks for being friendly, helpful, and accommodating to guests' needs.

Breakfast Quality

Feedback on the complimentary breakfast was mixed, with some guests finding it lacking in variety and quality.

Value for Money

Several reviews mentioned that the pricing felt high for the amenities offered, with some guests expressing disappointment in the overall value.

Location

The hotel is conveniently located near the highway, making it a good stop for travelers, though some noted it was a bit isolated.
  • RK
    Rohitaaz Kumar
    2 days ago
    4.0
    A perfect midway point between Montreal and Winnipeg
  • TR
    Tin Ricafrente
    Nov 12, 2025
    5.0
    We’ve stayed here twice—first on our way to Regina and again yesterday on our trip back home. The place is very clean, and we love how soft and comfortable the bed sheets are.
  • CB
    Care Bellows
    Nov 11, 2025
    2.0
    Passing thru on our way back home and because of snow and ice we stayed the night. When we checked in the parking lot was completely empty other than 2 cars. We were towing a small 10' travel trailer. We explained to the front desk clerk that I had a broken ankle and also had a handicap plaque for my vehicle. We didnt want to be to far from the door for these reasons but also it was snowing and the parkimg lot was icy. The lady at the desk advised us that we had to park on the other side of the barriers and recommended we block in a transport truck, and when we questioned it the response was, "thats his problem". We asked if we could stay up against the building where we were and she told us no we were to park across the way where the NO PARKING signs were. So trekking across the parking lot twice is what we had to do with a busted ankle thru the ice and snow. Next morning, discovered there is no coffee maker in our room, only a main one down in the breakfast room. The disgusting black particles that came out of the spout along with coffee grounds when I poured a coffee, I couldnt do it, I poured it down the sink. The bacon was borderline raw. Also worth noting, there were no dairy alternatives for coffee or cereal. We grabbed breakfast up the street when we left. This hotel was a lot of money for the poor service and lack of breakfast. Not handicap friendly by any means, and definitely not a place to stop if you have a trailer in tow. I expected better from a Best Western chain
  • JJ
    J
    Oct 5, 2025
    5.0
    Me and my mum are going across Canada the time writing this post, if you are doing the same or just passing by this is the place to stay at, it is just right off the high way, the staff are friendly, and the rooms are above and beyond a normal hotel room.
  • JK
    Jasleen Kaur
    Oct 3, 2025
    5.0
    Had an amazing stay, everything was too good specially the guy we met while checking out in the morning around 5am on October 2nd, he was really helpful.

Frequently Asked Questions About Villa Inn & Suites, SureStay Collection by Best Western

What are the check-in and check-out times at Villa Inn & Suites, SureStay Collection by Best Western?

Check-in time is at 15:00 and check-out time is at 11:00.

Is breakfast included at Villa Inn & Suites, SureStay Collection by Best Western?

Yes, breakfast is available for free.