Brand Certified
Best Western Plus Fergus Hotel
4.0(434 reviews)
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
Business Details
830 Saint David St N, Fergus, ON
N1M 2L2, Canada
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
(519) 843-2100
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
About
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
HotelBest Western
At the Best Western Plus Fergus Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Fergus Hotel will stand out among other hotels in Fergus,ON. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Fergus Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
Hours
Certified by Best Western Plus Fergus Hotel • Mar 01, 2026
Reviews
4.0
434 reviews
5 stars
226
4 stars
97
3 stars
36
2 stars
22
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude and unhelpful, particularly in handling complaints and refund requests.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty carpets, unsanitary conditions, and unpleasant odors in rooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it inadequate or unappetizing, while others appreciated the variety.
Room Comfort
While some guests found the rooms spacious and comfortable, others complained about outdated decor, uncomfortable mattresses, and issues with amenities.
Value for Money
Many customers felt the hotel was overpriced for the quality of service and accommodations provided.
- HMHannah MacDonaldJan 6, 20261.0Such rude staff, our wifi and TV didn’t work so we asked for a partial refund or a credit of some sort because they advertised wifi and TV and she told us that other people didn’t complain and that we were rude for complaining. I’ve stayed at more than 20 hotels and air bnbs and I’ve never had such a horrible experience with customer service. The room wasn’t very nice either and the carpet was dirty
- BBBread BoyJan 6, 20261.0Service was extremely bad didn't get what was offered that i payed for on the listing, and what rudely told that it didn't matter when I want a some sort of refund. Don't come here!
- HMHannah MacDonaldJan 6, 20261.0Extremely rude manager, bad customer service, TV and wifi didn’t work
- BBbananaDec 31, 20254.0I don't stay in hotels so I really don't have much to compare this stay too but I was here for 4 nights and it was certainly not a bad experience. The staff was very friendly and I didn't experience bad service at any time. They were all helpful. Breakfast was small but prepared well and I had my fill each morning. The room was quite large and I didn't see anything wrong with the cleanliness. Room cleaning was fast and efficient. The gym was a little bare but honestly I liked the machines and treadmill, no complaints. Thanks for the stay 🙂
- MNMayoo NDec 28, 20254.0The Best Western Fergus Hotel was a practical and affordable choice for our trip to the Elora Christmas Market. We appreciated the smooth check-in and the friendly service at the front desk. While there were minor issues with the hot water temperature and TV casting features, the staff were excellent and the breakfast was adequate. All in all, we enjoyed a pleasant stay.
Frequently Asked Questions About Best Western Plus Fergus Hotel
Does Best Western Plus Fergus Hotel offer hot tub facilities?
Yes, the hotel has a hot tub available for guests.
Is free Wi-Fi available at Best Western Plus Fergus Hotel?
Yes, free Wi-Fi is available throughout the hotel for guests.
Where is Best Western Plus Fergus Hotel located?
The hotel is located at 830 Saint David St N, Fergus, ON, N1M 2L2, Canada.
What unique amenities does Best Western Plus Fergus Hotel offer for business travelers?
Business travelers can enjoy spacious work desks and free internet access in all guest rooms.
Are there facilities for extended stays at Best Western Plus Fergus Hotel?
Yes, each room includes a mini fridge ideal for drinks and snacks during extended stays.
Can guests maintain their workout routine at the hotel?
Yes, the hotel has an in-house fitness room for guests to use.
What are the operating hours of Best Western Plus Fergus Hotel?
The hotel is open 24 hours a day, 7 days a week.
What special promotion is currently offered by Best Western Plus Fergus Hotel?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
Are there any recreational vehicle dealers near Best Western Plus Fergus Hotel?
Yes, Robinson Get Hitched RV Centre, a recreational vehicle and trailer dealer, is nearby and can be useful if you need RV services during your stay.
Where can I find quick dining options near Best Western Plus Fergus Hotel?
Burger King, a fast food and burger restaurant, is located nearby, offering quick meals before or after your hotel stay.
Brand Certified Facts from Best Western Plus Fergus Hotel
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