Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Guests Enjoy Chatham Hotel's Historic Surroundings. In the southern region of Ontario and near the United States-Canada border, the Holiday Inn Express® Chatham South hotel's address in Chatham, Ontario is pet friendly and ideal for every traveler. Surrounded by majestic conservation areas teeming with wildlife, the location provides both beauty and convenience for visitors.Business travelers are well accommodated here in Chatham, Ontario. The hotel's patrons enjoy proximity to downtown Chatham and a number of companies like Entegrus, Greenfield Ethanol, TekSavvy, Autoliv and MSSC. Highway 401 is located nearby and provides guests with an easy way to commute to business destinations in the area around Chatham, Ontario.The hotel's leisure visitors enjoy a number of entertainment opportunities, as well. The St. Clair Capitol Theatre allows guests to enjoy live shows in an historic setting. Patrons can visit Uncle Tom's Cabin or the Buxton National Historic Site & Museum to learn about the struggle of African Americans to overcome adversity. The conservation areas in Erieau also provide breathtaking scenery and excellent outdoor activities.The Holiday Inn Express® Hotel & Suites Chatham includes both a Business Center and Fitness Center for more convenience. The indoor pool is a great place to relax after using free Wi-Fi access to catch up on email. Located right next door to the new Chatham Kent John D. Bradley convention Center.
Location
Holiday Inn Express & Suites Chatham South by IHG
575 Richmond Street, Chatham, ON
N7M 1R2, Canada
Hours
Reviews
4.2
796 reviews
5 stars
397
4 stars
247
3 stars
86
2 stars
30
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting their exceptional service and attentiveness.
Cleanliness Issues
Several reviews mentioned significant cleanliness problems, including dirty rooms and bathrooms, with some guests expressing concerns about mold.
Renovation Impact
Guests noted ongoing renovations affecting their stay, with some reporting noise and inconvenience, while others felt the renovations were necessary for improvement.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests appreciating gluten-free options.
Room Condition
Numerous reviews indicated that the rooms were outdated and in need of maintenance, with some guests expressing disappointment in the overall condition.
- AGAntonio GarciaDec 30, 20255.0Only issue was there was no bathtub anti slip mat in the tub. Although I didn't make the hotel aware of it, since it was only one night. It was very slippery.
- PHPaul HosekDec 27, 20251.0Wifi did not work for the three days i was there. The climate control in the room had one setting "LC", and it blasted cold air continuously (it was mid winter). The thermostat controls did nothing. I had to disconnect it to stop it turning our room into an icebox. IT called about the wifi but the person's accent was so thick, we could not understand each other. They kept blaming the connectivity problem on my device, even though every other device in the room wasn't connecting either (my wife or my daughter's). They insisted I change my device settings, which didn't help, and now my device isn't working properly either. Front desk was no help. Then the toilet backed up and maintenance person hard to find. Also, my magnetic card stopped working all of a sudden. Couldn't get into my room in the middle of the night. I understand there's a lot of renovation going on, but come on. For these prices, your basic services need to work. I wouldn't recommend this place.
- PPPeter ParkerDec 18, 20251.0CAUTION!! BLACK MOLD!!! Yes, a hotel in Ontario can face serious consequences, including potential shutdown orders, for significant mold issues, as they must provide safe, habitable conditions, and extensive mold is a health hazard requiring professional remediation, not just painting over it. If mold is reported and ignored, guests or employees can contact local health units or the Ministry of Labour, leading to inspections, fines, and mandatory closure until fixed. Why Mold is a Big Deal in Hotels you might ask… Health Risk: Unacceptable, extensive mold growth poses a risk to guest and employee health, causing allergies, respiratory issues, etc.. Legal Duty you might consider aswell : Hotels (like landlords) have a duty to maintain safe, habitable, and clean environments, meaning they must fix the moisture source and remove mold. Further thoughts Unacceptable Standards: The standard for hotels is essentially zero mold, especially concerning types like black mold. On a very serious note.. What Happens if Mold is Found Regulatory Action you’re probably thinking: Health inspectors can issue fines and order the hotel to close until the mold is properly remediated. Financial Costs I am stressed about: Hotels face lawsuits, compensation claims, lost revenue, and negative publicity. Employee Impact is a very MAJOR concern; The Ministry of Labour can get involved for unsafe working conditions for staff. SPECIAL NOTE: What to Do If You Find Mold in an Ontario Hotel Document: Take photos/videos, note dates, and gather any maintenance issues. Report: Inform hotel management in writing (email/letter) and request professional remediation. Escalate (If Ignored): Contact your local public health unit (health department) and/or the Ontario Ministry of Labour to report the issue. Seek Medical Help: If you experience symptoms, see a doctor and get records linking symptoms to the environment. LAWSUIT!!!!!!
- RKRoger KDec 17, 20254.0Clean, convenient location.
- GGGregoryDec 7, 20255.0Came here during a snowstorm to get off the roads. Price was reasonable rooms weren't bad.
Frequently Asked Questions About Holiday Inn Express & Suites Chatham South by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Chatham South?
Check-in is from 3 PM and check-out is until 11 AM at Holiday Inn Express & Suites Chatham South.
Does the hotel offer free breakfast?
Yes, a free buffet breakfast is available to guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites Chatham South?
Yes, both cats and dogs are welcome at the hotel as it is a pet-friendly property.
Is there free Wi-Fi available for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
What fitness facilities does the hotel provide?
The hotel features a fitness center with elliptical machines and treadmills, available for free to guests.
Does Holiday Inn Express & Suites Chatham South have a business center?
Yes, guests have access to a business center during their stay.
Are there facilities for families with children, such as kids staying free or kid-friendly amenities?
Yes, the hotel is kid-friendly and children up to 19 years old stay free.
What nearby attractions can guests visit around the hotel?
Guests can visit attractions such as the St. Clair Capitol Theatre for live shows, Uncle Tom's Cabin and the Buxton National Historic Site & Museum to learn about African American history, and conservation areas in Erieau for outdoor activities.
How can guests get to the Chatham Kent John D. Bradley Convention Centre from the hotel?
The Chatham Kent John D. Bradley Convention Centre is located right next door to the hotel, making it convenient for guests attending events there.
Are there dining options near the hotel?
Yes, nearby dining options include Match Eatery and Public House, which serves burgers and pizza, as well as Mr.Sub and Kool Kone Ice Cream Shop for quick meals and desserts.