Business Details
About
HotelWedding VenueBusiness Meeting Locations
Guests Enjoy Chatham Hotel's Historic Surroundings. In the southern region of Ontario and near the United States-Canada border, the Holiday Inn Express® Chatham South hotel's address in Chatham, Ontario is pet friendly and ideal for every traveler. Surrounded by majestic conservation areas teeming with wildlife, the location provides both beauty and convenience for visitors.Business travelers are well accommodated here in Chatham, Ontario. The hotel's patrons enjoy proximity to downtown Chatham and a number of companies like Entegrus, Greenfield Ethanol, TekSavvy, Autoliv and MSSC. Highway 401 is located nearby and provides guests with an easy way to commute to business destinations in the area around Chatham, Ontario.The hotel's leisure visitors enjoy a number of entertainment opportunities, as well. The St. Clair Capitol Theatre allows guests to enjoy live shows in an historic setting. Patrons can visit Uncle Tom's Cabin or the Buxton National Historic Site & Museum to learn about the struggle of African Americans to overcome adversity. The conservation areas in Erieau also provide breathtaking scenery and excellent outdoor activities.The Holiday Inn Express® Hotel & Suites Chatham includes both a Business Center and Fitness Center for more convenience. The indoor pool is a great place to relax after using free Wi-Fi access to catch up on email. Located right next door to the new Chatham Kent John D. Bradley convention Center.
Location
Holiday Inn Express & Suites Chatham South by IHG
575 Richmond Street, Chatham, ON
N7M 1R2, Canada
Hours
Reviews
4.2
787 reviews
5 stars
392
4 stars
245
3 stars
86
2 stars
30
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the friendly and accommodating staff, highlighting their exceptional service and hospitality.
Cleanliness Issues
Multiple reviews pointed out significant cleanliness problems in the rooms and common areas, with some guests reporting filthy conditions.
Renovation Impact
The hotel is undergoing renovations, which has led to mixed experiences; while some guests were not bothered by the construction, others found it disruptive.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, with many guests appreciating the gluten-free options.
Room Condition
Several reviews noted that the rooms are outdated and in need of maintenance, with complaints about broken amenities and overall decor.
- FJFabio JonesNov 17, 20255.0I always stay at this hotel anytime I’m in Chatham, and I’m truly never disappointed by the quality and attentiveness of the staff. The hotel has a good location central to most everything within a 10 minute drive, the rooms are OK, but I understand they are currently undergoing renovations, but the highlight is the staff.
- TOTom ONov 9, 20255.0Great staff breakfast good rooms clean
- ARAiden ReidNov 8, 20255.0Loved this experience best hotel the pool is not the best pool I've ever been to but the room was superb one of the best hotels I've been to the service was the best
- JCJenny CouseOct 25, 20255.0We've stayed here for hockey tournaments twice in the last year, and both times have had an excellent experience. The desk staff are so welcoming and seem to genuinely care about the quality of your stay. The hotel is undergoing renovations, but it did not negatively impact our stay at all. The breakfast was great, pool was perfect for the kids in our group and rooms were clean and well equipped. I would fully recommend this hotel, great value for money.
- TJThomas J.Oct 25, 20252.0BAD HOTEL. Casino next door; expect loud partying. Get woken up by renovations at 9 sharp. Plumbing is all broken and clogged. HVAC is super loud; bathroom fan rattles so bad you can't hear yourself think. Elevators are both offline.... How the hell has this one kept it's title? At least the staff were nice.
Frequently Asked Questions About Holiday Inn Express & Suites Chatham South by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Chatham South?
Check-in is from 3 PM and check-out is until 11 AM at Holiday Inn Express & Suites Chatham South.
Does the hotel offer free breakfast?
Yes, a free buffet breakfast is available to guests at the hotel.
Are pets allowed at Holiday Inn Express & Suites Chatham South?
Yes, both cats and dogs are welcome at the hotel as it is a pet-friendly property.
Is there free Wi-Fi available for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
What fitness facilities does the hotel provide?
The hotel features a fitness center with elliptical machines and treadmills, available for free to guests.
Does Holiday Inn Express & Suites Chatham South have a business center?
Yes, guests have access to a business center during their stay.
Are there facilities for families with children, such as kids staying free or kid-friendly amenities?
Yes, the hotel is kid-friendly and children up to 19 years old stay free.
What nearby attractions can guests visit around the hotel?
Guests can visit attractions such as the St. Clair Capitol Theatre for live shows, Uncle Tom's Cabin and the Buxton National Historic Site & Museum to learn about African American history, and conservation areas in Erieau for outdoor activities.
How can guests get to the Chatham Kent John D. Bradley Convention Centre from the hotel?
The Chatham Kent John D. Bradley Convention Centre is located right next door to the hotel, making it convenient for guests attending events there.
Are there dining options near the hotel?
Yes, nearby dining options include Match Eatery and Public House, which serves burgers and pizza, as well as Mr.Sub and Kool Kone Ice Cream Shop for quick meals and desserts.