Homewood Suites by Hilton Cambridge-Waterloo, Ontario

4.4
685 reviews

About

Extended Stay Hotel
Homewood Suites by Hilton, Cambridge-Waterloo, Ontario is an upscale all-suite hotel. Our spacious suites feature fully equipped kitchens and designated living, working, and sleeping areas, providing comfortable and convenient accommodations. Stay connected with complimentary WiFi and a 24-hour business center. The Homewood Suites Cambridge features a 24-hour Precor fitness center and indoor salt-water pool. Enjoy a complimentary daily hot breakfast (Mon - Fri 6:00 am -9:00 am and Sat-Sun 7:00 am - 10:00 am), and complimentary evening social on Wednesdays. Off Highway 401, the Homewood Suites Cambridge provides easy access to major corporations, shopping, dining and attractions within Cambridge, Guelph, and the Waterloo Region. Parking is complimentary.

Location

Homewood Suites by Hilton Cambridge-Waterloo, Ontario
800 Jamieson Parkway, Cambridge, ON
N3C 4N6, Canada

Hours

Reviews

4.4
685 reviews
5 stars
414
4 stars
174
3 stars
49
2 stars
20
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and lack of professionalism.

Room Quality

Rooms are spacious and well-equipped, but some guests noted issues with cleanliness and outdated decor.

Breakfast Quality

Breakfast received positive feedback for variety and quality, though some guests found it lacking or poorly prepared.

Amenities

Guests appreciated the amenities like pools and kitchens, but there were complaints about cleanliness and maintenance.

Wi-Fi Issues

Frequent complaints about unreliable Wi-Fi, with many guests experiencing drops and slow speeds.
  • RC
    Rina Clarke
    Nov 5, 2025
    3.0
    During a local power outage that lasted a few days, this Hotel was open and had power. I brought my family here, including our two dogs at the time. Location was nice and we also took advantage of the pool. We were excited to watch a few movies while we were there, but super disappointed when we found out that they didn’t have movie channels. We actually had to go Downstairs and rent a DVD. We found that super odd especially for A facility like this. We also didn’t have the advantage of an assortment of movies. We ended up having to get some Disney movie that we’ve never heard of. There was a little store that we could get some snacks though. The pool was also really nice and had showers to rinse off. I did, however have my shoes stolen while I was in the pool.
  • JA
    Jay Ambrose
    Oct 25, 2025
    3.0
    Nice place but a lot of little let downs; wifi sign on crap, newspaper toilet tissue, moldy shower, broken desk chair - the hits just kept coming.
  • HS
    Helder Silva
    Oct 17, 2025
    1.0
    Every year we come to Cambridge from BC and every year we’ve stayed at Homewood. We had always recommended this place to friends when travelling to the KW area. This year they messed up our reservation and refused to honour the hotel price difference in the room we ended up with. My wife has a physical handicap and she had made that known on the reservation and thus reserved a specific type of room. The service with the front desk has been not been cordial and not very understanding, even accusing us of making things up, even though we have screenshots. Toilet in the room we didn’t reserve was also broken, requiring a visit from maintenance. We have started to see plan for next year and we are definitely not coming back to Homewood Suites Cambridge.
  • WV
    Will Vandermeulen
    Oct 11, 2025
    5.0
    Excellent place. Very friendly.
  • DM
    Derek Mendez
    Oct 4, 2025
    3.0
    Rooms were OK, nothing great.

Frequently Asked Questions About Homewood Suites by Hilton Cambridge-Waterloo, Ontario

What types of accommodations are available at Homewood Suites by Hilton Cambridge-Waterloo?

Homewood Suites offers spacious all-suite accommodations with fully equipped kitchens and designated living, working, and sleeping areas for comfort and convenience.

Is complimentary breakfast available at the hotel?

Yes, a complimentary daily hot breakfast is provided Monday to Friday from 6:00 am to 9:00 am, and on weekends from 7:00 am to 10:00 am.