Certified by Hilton Garden Inn Kitchener/Cambridge • Mar 01, 2026
About
Certified by Hilton Garden Inn Kitchener/Cambridge • Mar 01, 2026
HotelHilton
Among hotels in the Kitchener/Cambridge area, the Hilton Garden Inn Kitchener/Cambridge hotel is the premiere Hotel located in the business district area minutes away from Toyota Manufacturing, ATS, Rockwell Automation, Babcock & Wilcox and many others. Our Kitchener, Ontario hotel is located less than 10km from the "Waterloo International Airport", offering all our guests complimentary shuttle service to/from the "Waterloo International Airport". Popular Cambridge area trails, golf courses, African Lion Safari, Butterfly Conservatory, shopping malls, movie theatres, and other major attractions.
Location
Certified by Hilton Garden Inn Kitchener/Cambridge • Mar 01, 2026
Certified by Hilton Garden Inn Kitchener/Cambridge • Mar 01, 2026
Reviews
4.0
923 reviews
5 stars
390
4 stars
312
3 stars
118
2 stars
45
1 star
58
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several guests reported cleanliness concerns, including dirty rooms, stained linens, and unclean bathrooms.
Service Quality
While many reviews praised the friendly and accommodating staff, there were notable complaints about rude interactions and unhelpful responses to issues.
Location Convenience
The hotel is frequently noted for its convenient location near the highway and proximity to restaurants and shopping.
Breakfast Complaints
Guests expressed dissatisfaction with the breakfast options, particularly regarding the lack of complimentary breakfast and the quality of food.
Maintenance Problems
Multiple reviews highlighted ongoing maintenance issues, such as malfunctioning showers, noisy appliances, and outdated facilities.
RM
Rita Melo
Feb 16, 2026
4.0
Stayed for two nights room was clean. But one of the lights didn't work properly. The washroom toilet had issue with flushing. Pool was not clean and freezing. One employee told us pool was heated another told us it wasn't. Which is it? All else was good. Convenient location and close alot of restaurants and shopping.
AR
Andrew Ritchie
Feb 12, 2026
5.0
Great value for the price. Also pet friendly, which is a major plus. This is a new, modern, and very clean and well maintained hotel located near Highway 401 in Cambridge. Very friendly, welcoming and accommodating staff. Restaurant / bar on site which was tastefully decorated. I visited on a Sunday night, so it restaurant / bar was not open. Small, well equipped gym, and pool on site, which again were very clean and well maintained. Highly recommend and would definitely stay again.
BW
Brett Wright
Feb 11, 2026
5.0
I start here whenever I'm on Cambridge, right off the highway and a great selection of restaurants close by as well as a reasonable dine-in option with the hotel restaurant.
The staff is friendly, professional and the rooms are clean and nicely appointed.
NM
Nisha Malo
Feb 7, 2026
5.0
The location is convenient, close to restaurants, shopping, and major routes, which made getting around easy. I also appreciated the on-site amenities like the fitness center and restaurant—both were well kept and practical for a short stay.
Overall, this is a reliable and comfortable option for business or leisure travel in Kitchener. I would definitely consider staying here again.
SS
seb2242
Jan 19, 2026
1.0
Old building. Had to ask for housekeeping to clean the room. Fire alarm rang several times during the night for no reason and the hotel did not apologize or offer a refund.
Frequently Asked Questions About Hilton Garden Inn Kitchener/Cambridge
What are the check-in and check-out times at Hilton Garden Inn Kitchener/Cambridge?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at Hilton Garden Inn Kitchener/Cambridge?
Yes, self-parking is available for free at the hotel.
Does Hilton Garden Inn Kitchener/Cambridge allow pets?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does Hilton Garden Inn Kitchener/Cambridge offer?
The hotel provides accessible parking, accessible elevators, and is mobility accessible.
Are there dining options available at the hotel?
Yes, the hotel has two restaurants and offers breakfast as well as room service.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas with public internet terminals for guests.
What wellness and recreational facilities are available at Hilton Garden Inn Kitchener/Cambridge?
The hotel features a fitness center available for free, a hot tub, and an indoor pool.
Are there any nearby real estate services around Hilton Garden Inn Kitchener/Cambridge?
Yes, several real estate agents and brokerages like The Vancor Group - RE/MAX Real Estate Centre Inc., Brokerage, Astrid Lewis - Realtor, and others are located nearby, which could be helpful for guests interested in property services.
Is there convenient transportation to and from Waterloo International Airport?
The hotel offers complimentary shuttle service to and from Waterloo International Airport, which is less than 10 km away, making travel easy for guests.
What nearby attractions can guests explore around Hilton Garden Inn Kitchener/Cambridge?
Guests can visit popular local spots such as Cambridge area trails, African Lion Safari, Butterfly Conservatory, shopping malls, and movie theatres nearby for added leisure during their stay.
Brand Certified Facts from Hilton Garden Inn Kitchener/Cambridge
This information is certified by Hilton Garden Inn Kitchener/Cambridge and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: