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Welcome to Holiday Inn Express & Suites Brockville, located at Exit 696 on Stewart Blvd. Our hotel offers quick access to Syracuse, Ottawa, Toronto, and Montreal—all within a four-hour drive via I-81 or Highway 401. We're just 30 minutes from the US-Canada border, ideal for both leisure and business travelers.
Business guests will appreciate proximity to Brockville General Hospital, Biscuit Leclerc, 3M, Shell, Trillium, and St. Lawrence College. Enjoy easy access to the scenic St. Lawrence River waterfront—perfect for sightseeing, scuba diving, and exploring historic shipwrecks.
Experience comfort and convenience in our newly renovated, non-smoking rooms, where you can unwind with a refreshing dip in the indoor pool, stay connected with complimentary high-speed Wi-Fi, and maintain your fitness routine in our 24-hour fitness center. Whether you're here for business or leisure, our versatile meeting space and family-friendly accommodations ensure that everyone feels at home. Plus, enjoy the added convenience of on-site laundry facilities to make your stay even more enjoyable!
Start your day with our Hot Express Start Breakfast featuring signature Cinnamon Buns. Enjoy diverse dining options just steps away.
Location
Holiday Inn Express & Suites Brockville by IHG
7815 Kent Blvd, Brockville, ON
K6V 6N7, Canada
Hours
Reviews
4.3
986 reviews
5 stars
559
4 stars
277
3 stars
74
2 stars
31
1 star
45
What are people saying?
AI-generated from recent customer reviews
Breakfast Quality
The complimentary breakfast received high praise for its variety, freshness, and quality, with staff like Thane and Stella highlighted for their exceptional service.
Staff Friendliness
Customers consistently noted the friendliness and helpfulness of the staff, particularly mentioning individuals like Stella, Thane, and Trish for their outstanding service.
Room Cleanliness
Guests reported that the rooms were clean, comfortable, and well-maintained, contributing to a positive overall experience.
Location
The hotel is conveniently located near the highway and local restaurants, making it an ideal stop for travelers.
Noise Issues
Some guests experienced noise disturbances from the highway, which affected their sleep quality.
- NJnomi j4 days ago5.0I have been staying at Holiday Inn in Brockville for a night for every 2 weeks in the past 3 months. Overall, the staff is great and friendly including the manager Teresa. I would like to recognize Thane for his outstanding service. He consistently prepares an excellent breakfast and maintains a warm, welcoming atmosphere for all guests. Thane is attentive, proactive, and genuinely dedicated to ensuring everyone has a great experience. His professionalism and customer-focused approach truly stand out.
- LCLisa CostandiNov 17, 20255.0I highly recommend this hotel if you a planning to stay in Brockville! The people working here are spectacular. From the moment you arrive you feel welcome and they want you to have a wonderful experience during you stay. A special shout out to Thane, Trish and Stella who work in the breakfast dining area. The service they provide is second to none. From they moment they greeted us they made us feel like family. They take great pride in their work; ensuring the area is clean, food is hot and readily available and you are happy with your meal.
- LLlwigg LwiggNov 17, 20255.0We just moved to Brockville and spent 12 days at the Holiday Inn Express...we have stayed at many different hotels/chains and we both commented on how well we have been treated as compared to other hotels...a high grade of 5 all around...I would like to specially thank Stella, Trish and Thane for their great food service and wonderful personalities...amazing people..also like to thank the other staff who were also top notch!...this hotel should be proud of their staff...if I could give them a 6 out of 5, then I would!!...Larry Wiggans(Room 210)
- JTJulia TseNov 16, 20251.0We had to change our room twice. The first time due to assigning us an accessible room at the end of the hallway. The second time because there were so many flies in the room. And finally, the third room had fewer flies but still had a few ladybugs. The concierge just casually said that it's normal to have ladybugs during this time of the year. We saw the ladybugs all over the breakfast dining area as well. The complimentary breakfast was inedible - the eggs tasted like cardboard and the hot water jug was lukewarm at best. There's also a musty smell throughout the entire hotel that was very unpleasant. Avoid this hotel!
- KKKB_MaxNov 5, 20255.0The last time we came to this hotel it was OLD. You could tell it had not been renovated for likely 20-25 maybe 30 years. I was hesitant to stay here again but we had seen they had completely renovated the entire hotel. That gave me great hope I was really praying we would get a renovated room and not an older one that hadn't been renovated yet. When we arrived we could tell an instant difference. Everything looked NEW and beautiful. First impression walking in was great. Then we got to our room and WOW we were elated to see we had one of the brand new renovated rooms. It was a double queen suite with a pull out couch. Everything was brand new. Bathroom excellent! Beds to die for to sleep on. The little living room was great! All in all we were treated to a beautiful renovated room. Also USB plug ins in the wall right beside both queen beds! There was a coffee machine to make the pod coffee and a sink outside the bathroom. Mini fridge kept everything nice and cold. We had TWO massive brand new TV's. We were extremely happy. Also the room was HUGE! - The ONLY con we had about this room was that the TV in the living room did not work. It was a brand new LG TV but all you could do was browse it's menu. It didn't have a cable box hooked up to it. Now I am sure if we called down and asked for help to fix it they may have been able to connect it to the internet and used it to watch Youtube or any other app on that TV. (To mention the TV worked it just did not have cable nor was it able to connect to the hotel WiFi for some reason it kept saying error). - The other TV took awhile for my parents to figure out how to get it on the basic cable television. I was busy trying to figure out the TV in the living room until I finally gave up and came over to their side of the room and got the cable working in under 5 minutes. (Perks of being a millenial). I would suggest that the hotel get cable boxes for both TV's so cable can be enjoyed on both living room TV and beds TV. Like I said I could have called down and likely had some sort of resolution to this problem but we were happy with the one TV working with cable as we got home late and just tossed on Jimmy Fallon late night while we got ready for bed. OVERALL I would recommend anyone to stay here. We have stayed at the Brockville Hampton Inn by Hilton and honestly after the Holiday Inn Express & Suites renovation their hotel is JUST AS GOOD as the Hampton. Free breakfast included! It is directly off the highway super easy to get to! Stay here you will love it and also there is a pool too!
Frequently Asked Questions About Holiday Inn Express & Suites Brockville by IHG
What time can I check in and check out at Holiday Inn Express & Suites Brockville?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is parking available at the hotel?
Yes, free parking is available for guests at Holiday Inn Express & Suites Brockville.
Does the hotel offer free breakfast?
Yes, a complimentary breakfast featuring a buffet including signature Cinnamon Buns is provided.
Are pets allowed at the hotel?
Cats are allowed, but dogs are not. Pets are generally welcome at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the property offers accessible parking, elevator access, and is mobility accessible.
Does the hotel have leisure facilities available?
Yes, there is a free fitness center, indoor pool, elliptical machines, and treadmills available for guests.
What COVID-19 safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, offers hand sanitizers, and practices contactless check-in and check-out procedures.
Are there facilities for business travelers?
Yes, the hotel offers a business center and a meeting room available for use.
What nearby hotels are available for comparison or additional accommodation options?
Nearby hotels include Travelodge by Wyndham Brockville, Spark by Hilton Brockville, and Comfort Inn Brockville, which are all convenient alternatives for visitors.
Are there any nearby medical or dental facilities?
Yes, Ng Orthodontics, Dr. Richard Ng, and Continuum Dental Care are nearby, providing convenient dental and health services for guests.
What recreational attractions are close to the hotel?
Brockville Highlands Golf Club nearby offers golf activities, and the scenic St. Lawrence River waterfront is ideal for sightseeing and scuba diving experiences.