HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
A modern hotel experience in Brantford, Ontario, Canada.Welcome to the 100% Smoke Free Holiday Inn Express & Suites Brantford located in the heart of Southern Ontario at highway 403 (exit 41) and Garden Avenue, one hour from the Niagara region and Toronto.Park for free, tap your room key, then settle in and connect your mobile devices to fast, free Wi-Fi. Relax and enjoy your in-room 55-inch HDTV experience then sleep well with an exclusive IHG St-Chapelle Plush bed by Simmons, signature firm and soft pillows and fresh white bedding. All guestrooms have a mini fridge, microwave, work area, safe, dual roller shade blinds, iron and ironing board, hair dryer and Dove Collection of personal care amenities.Start the new-day with complimentary Express Start® hot breakfast bar, offering both healthy and hearty options. Feel amazing with a workout using cardio and strength training equipment in the 24-hour fitness centre or relax in and around the indoor heated swimming pool.
Our Inspire meeting room and Engage boardroom are perfect for smart, small, meetings and events. Sports teams and extended-stay guests will appreciate the convenience of coin operated guest laundry and lobby business centre.
Make time for unique downtown shopping, fantastic restaurants, breathtaking views, a visit to the Wayne Gretzky Sports Centre and much more.
Many customers praised the hotel for its cleanliness and well-maintained facilities.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported issues with rudeness and lack of support.
Breakfast Quality
The complimentary breakfast was frequently mentioned positively, with a good variety of options, although some guests found it lacking in certain items.
Reservation Issues
Several reviews noted problems with reservations, particularly regarding third-party bookings and miscommunication about room availability.
Noise Levels
Some guests expressed dissatisfaction with noise levels, particularly from children and other guests, affecting their overall experience.
RF
Robert Fleury
4 days ago
5.0
Driven by this hotel a few times. Always wondered what it was like. It did not leave me wanting for more perfect place to stay and the rate wasn't too bad as well
TB
Tony Boyle
Dec 30, 2025
1.0
Absolutely horrendous place to stay if you are with a hockey team!!!! Do not stay here you will regret it!!!
PI
Phil Israel
Dec 26, 2025
1.0
we used this hotel for the last year while traveling to brantford for work. the rooms where clean. staff was courteous, breakfast was great.
but then everytbing turned around on December 25 when we booked our room with booking.com as usual. using our visa debit..
when arriving at the hotel after our Christmas festivities, provided the confirmation number, and email from the property approving the reservation, we were denied access,with our 5 yearold son midnight December 25th, and forced to drive back to northern ontario, forcing me to drive an additional 7 hours back after being awake for 24 hours.
all of this being done without providing or offering a refund,
booking.com and IHG have stolen 200 dollars from.my family, denied us our room, put our lives in jeprody forcing us the drive exhausted through a snow storm, before leaving the property i ensured I police report was made.
the mayor of brantford, as well as a personal friend in the city council has been notified, in addition to the police report being made.
THE FACT THEY ACCEPTED MY PAYMENT, NOT ONCE BUT 8 TIMES OVER 1 YEAR, THEN CHANGED THEIR POLICYS WITHOUT NOTICE, WITHOUT COOPERATION FROM BOOKING AGENCIES, DENIED A FAMILY A PLACE TO STAY ALL ON CHRISTMAS OVER A 75 DOLLAR INSODENTAL FEE, THAT COULD HAVE BEEN PAID IN CASH OR VIA DEBIT, A GREATER DEPOSIT WAS OFFERED,
YOUS LEFT MY FAMILY STRANDED ON CHRISTMAS DAY AND STOLE OUR MONEY. THEN HAVE THE ADUCITY TO ASK FOR A REVIEW?
I WILL NEVER RECOMEND THIS HOTEL AGAIN, AND I WILL MALE SURE AS A SMALL BUISNESS OWNER AND TRAVELING WORKER , ENSURE EVERY SINGLE PERSON LOOKING FOR A ROOF FOR AN EVENING DOES NOT GIVE THIS BOOKING AGENCY OR HOLIDAY INN EXPRESS A FIRST LOOK LET ALONE A SECOND.
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I also sent this review to booking.com but am posting here aswell as I do not expect my review to be verified through their website, reported to BBB aswell
CR
Cory Roberts
Dec 21, 2025
5.0
Comfortable well appointed room, very quiet. Front desk staff were very responsive.
KK
Kim
Dec 20, 2025
1.0
Service wasn’t the best, when looking for food understanding the expense, there wasn’t utensils, papers towels,Kleenex in the rooms or at the snack bar. When asked for a fork or spoon he looked confused and took a minute to find a fork. Honestly just disappointed overall.
Frequently Asked Questions About Holiday Inn Express & Suites Brantford by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Brantford?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast available at the hotel?
Yes, a complimentary buffet breakfast is available.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Express & Suites Brantford?
Yes, dogs and other pets are welcome at the hotel.
Is parking available for guests and is there an accessibility option?
Yes, free parking is available including accessible parking spaces.
What fitness and recreational facilities does the hotel offer?
The hotel has a free 24-hour fitness center with equipment including ellipticals, free weights, and treadmills. There's also an indoor heated pool and a hot tub.
Does the hotel provide business facilities for meetings or work?
Yes, there is a business center, two meeting rooms, and digital room keys for convenience.
Are there dining options nearby the hotel?
Yes, nearby you can find restaurants such as Tim Hortons, Taco Bell Canada, KFC, Maison Mumbai, New York Fries, Wendy's, and McDonald's Canada for a variety of food choices.
What hotels are located near Holiday Inn Express & Suites Brantford?
Nearby hotels include Home2 Suites by Hilton Brantford and additional Holiday Inn Express & Suites Brantford locations.
Are there convenient financial services near the hotel?
Yes, nearby you can access financial services at NCO Financial Services Inc and banking facilities like TD Canada Trust Branch and ATM as well as CIBC ATM.