About
HotelBest Western
Located in Brantford,ON, the Best Western Brantford Hotel and Conference Centre is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Brantford Hotel and Conference Centre
19 Holiday Dr, Brantford, ON
N3R 7J4, Canada
Hours
Reviews
4.0
1,841 reviews
5 stars
826
4 stars
597
3 stars
191
2 stars
78
1 star
149
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests noted improvements while others reported dirty carpets and issues with room hygiene.
Customer Service
Staff received praise for friendliness and helpfulness, but there were significant complaints about management and poor handling of issues.
Facilities Condition
Many guests found the hotel outdated with maintenance issues, including uncomfortable beds and poor water pressure.
Breakfast Quality
Breakfast offerings were often criticized for being bland and unappetizing, with some guests expressing disappointment in the variety and quality.
Event Management
Numerous complaints about poor organization and service during events, particularly weddings, indicating a lack of professionalism and preparation.
- KLK LewisJan 4, 20264.0Great pool and hot tub the price is reasonable we went for the Walter Gretzky tournament and had alot of fun the gym was missing a couple important size dumbbells there were No 20lb 25lb or 30lb dumbbells someone must if walked off with them which is not the hotel's fault but because of that I would only give 4.5 stars if I could
- WWWilliamDec 5, 20252.0If there were any better hotels in the vicinity , I would've gone there instead. The rooms were outdated and so were the showers. No charging outlets for my devices and wallpaper in the hallways were falling apart
- DKDerek KellamNov 30, 20255.0Great stay, kind of a pain with the construction, but the staff were friendly and rooms are clean.
- MRMichelle RaeNov 21, 20251.0We thought most of the staff was nice, there were a couple maids that were rude. However we could not use the gym or the pool because of the smell. It was awful. Also if you are going to have refugees staying your hotel you should teach them how to treat people. It was scary the way they treated me when I was by myself.
- DADonna AdamsNov 17, 20255.0I returned to this hotel after a few hiccups on my first visit. I'd been assured that if I gave them a second chance, they would take better care of me. I took them up on it and was 100% satisfied. My room on the second visit was extremely clean, smelled fresh and had good air flow (I didn't have that the first time) It was also very quiet, which is a plus. The service and food choices for the breakfast buffet were excellent. If you're lucky enough to have Leticia as your server, have a chat with her. She is a gem. Front desk staff are also fantastic. Nice little fitness center on first floor, laundry, and a massive indoor pool. I would not hesitate to return to this hotel. 10 stars plus.
Frequently Asked Questions About Best Western Brantford Hotel and Conference Centre
Where is the Best Western Brantford Hotel and Conference Centre located?
The Best Western Brantford Hotel and Conference Centre is located at 19 Holiday Dr, Brantford, ON, N3R 7J4, Canada.
Does the Best Western Brantford Hotel and Conference Centre offer free Wi-Fi to guests?
Yes, the hotel provides free internet access for guests in their rooms and business center.
What are the operating hours of the Best Western Brantford Hotel and Conference Centre?
The hotel is open 24 hours a day, seven days a week.
Is there a restaurant available at the Best Western Brantford Hotel and Conference Centre?
Yes, the hotel has an on-site restaurant for guests.
What is the featured promotion currently offered by the Best Western Brantford Hotel and Conference Centre?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
How can I contact the Best Western Brantford Hotel and Conference Centre by phone or fax?
You can reach the hotel by phone at +1 519-753-8651 or by fax at +1 519-753-2619.
Are there dining options near the Best Western Brantford Hotel and Conference Centre?
Yes, Kirby's Bar and Buffet is a nearby buffet restaurant, and Myra's Bar & Grill offers a restaurant and pub experience close to the hotel.
What nearby restaurants can I visit before or after staying at the Best Western Brantford Hotel and Conference Centre?
Guests can enjoy meals at nearby places such as Kirby's Bar and Buffet and Myra's Bar & Grill, both offering casual dining experiences.
Is the Best Western Brantford Hotel and Conference Centre part of a larger hotel brand?
Yes, it is part of the Best Western brand, known for its commitment to cleanliness and customer service.
What amenities ensure a comfortable stay at the Best Western Brantford Hotel and Conference Centre?
The hotel offers free Wi-Fi, cleanliness and value priority, a business center, 24/7 service, and an on-site restaurant to ensure a restful and productive stay.