Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, stained carpets, and unclean towels.
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly and accommodating, others were criticized for being rude and unhelpful.
Breakfast Quality
Breakfast received varied reviews, with some guests enjoying the options while others found it lacking in quality and variety.
Room Condition
Several reviews mentioned that rooms were outdated, poorly maintained, and had issues such as noise and unpleasant odors.
Location
The hotel was frequently noted for its convenient location near the highway and nearby restaurants.