Brand Certified
The Mayo Hotel
4.5(2170 reviews)
Certified by The Mayo Hotel • Mar 01, 2026
Business Details
115 West 5th Street, Tulsa, OK
74103, United States
Certified by The Mayo Hotel • Mar 01, 2026
(918) 582-6296
Certified by The Mayo Hotel • Mar 01, 2026
http://www.themayohotel.com
Certified by The Mayo Hotel • Mar 01, 2026
About
Certified by The Mayo Hotel • Mar 01, 2026
HotelLuxury HotelBusiness Meeting LocationsWedding Venue
The 19-story Tulsa hotel was the tallest building in Oklahoma when first built, and the only place with ice-cold tap water and rooms with ceiling fans. The distinctive Sullivanesque style, Art Deco-era hotel instantly became a high society hub in Tulsa, the Oil Capital of the World. Oil tycoons such as J Paul Getty conducted business deals in the lobby and celebrity guests such as Babe Ruth, Charles Lindbergh, Lucille Ball and President John F. Kennedy danced in the Crystal Ballroom.
Location
Certified by The Mayo Hotel • Mar 01, 2026
Hours
Certified by The Mayo Hotel • Mar 01, 2026
Reviews
4.5
2,170 reviews
5 stars
1,528
4 stars
375
3 stars
113
2 stars
53
1 star
101
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Sawyer and Dimitri.
Room Quality
Feedback on room quality was mixed; while some found rooms spacious and clean, others reported issues with cleanliness, uncomfortable mattresses, and maintenance problems.
Service Issues
Several reviews mentioned poor customer service experiences, particularly at the front desk and with housekeeping, leading to dissatisfaction among guests.
Facilities and Amenities
Guests appreciated the hotel's beautiful historic architecture and location, but many expressed disappointment with the lack of in-house dining options and issues with valet service.
Overall Experience
While many enjoyed their stay and found the hotel charming, a significant number of reviews indicated that the hotel did not meet expectations for a luxury experience, citing various service and maintenance shortcomings.
- AAAshley3 days ago3.0I stayed in a Signature Suite. The staff at the front desk are lovely, the tub is amazing, and the water gets nice and hot. On the other hand, in-room dining is listed on their website but no one ever answers the phone and the beds are squeaky/lumpy. I'd expect a little more for the price. The area is very pretty, but many things close down after mid-afternoon during the week, so options can be limited. Suite has a nice kitchen with lots of storage but no plates or silverware, which seems odd.
- SCSara CyrFeb 24, 20265.0This place is wonderful. Yvonne at the front desk was extremely helpful in all my questions and needs regarding my stay. I felt extremely welcomed and will be returning here again.
- JPJennifer PhillipsFeb 22, 20265.0Our wedding weekend at The Mayo hotel was spectacular. From the moment we arrived to check out on Sunday. The staff went above and beyond to assist us with every detail. Shout out to Sawyer, Valeria, Walter, the entire hotel staff including 1925 restaurant and The rooftop bar. The event staff was professional and attentive. Thank you so much for an over the top wedding weekend.
- SPSara PoteetFeb 15, 20264.0Rooms and customer service was excellent, however the bartenders on the rooftop, one in particular was so rude and hostile towards customers. Refused to order from him and requested the other server , he threw his towel down and stormed off. Extremely unprofessional especially for a busy night on valentines and a wedding party
- JPJohn PhillipsFeb 2, 20265.0We had an excellent stay at the Mayo Hotel. Sawyer treated us like family and took care of us in every way possible If you ever stay in Tulsa, go to the Mayo hotel ask for Sawyer
Frequently Asked Questions About The Mayo Hotel
Does The Mayo Hotel have a bar on site?
Yes, The Mayo Hotel has a bar available for guests.
Is there an elevator in The Mayo Hotel?
Yes, The Mayo Hotel is equipped with an elevator for guest convenience.
Is the fitness center at The Mayo Hotel free for guests to use?
Yes, the fitness center at The Mayo Hotel is available free of charge for guests.
What are the front desk hours at The Mayo Hotel?
The front desk at The Mayo Hotel is available 24 hours a day.
Does The Mayo Hotel offer daily housekeeping services?
Yes, housekeeping services are available daily at The Mayo Hotel.
Is The Mayo Hotel a smoke-free property?
Yes, The Mayo Hotel is a smoke-free property.
Does The Mayo Hotel provide valet parking?
Yes, valet parking is available at The Mayo Hotel for guests.
Where is The Mayo Hotel located?
The Mayo Hotel is located at 115 West 5th Street, Tulsa, OK 74103, USA in the Downtown/Art Deco District.
What notable nearby entertainment venues can guests visit near The Mayo Hotel?
Guests can visit the Mayo Crystal Ballroom and the Crystal Ballroom At Mayo Hotel for events and dancing, both located nearby.
Are there dining options near The Mayo Hotel for guests?
Yes, nearby dining options include The Boiler Room at the Mayo, Topeca Coffee, and The Mark at the Mayo café and bar, all within close proximity.
What bars and lounges are near The Mayo Hotel for guests to enjoy?
Nearby bars and lounges include The Penthouse Lounge and Bar and Penthouse, offering great nightlife options for guests.
Brand Certified Facts from The Mayo Hotel
This information is certified by The Mayo Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website