At the SureStay Plus by Best Western Tulsa East in Tulsa, OK, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Staff interactions were mixed; some guests praised friendly service while others reported rudeness and unhelpfulness.
Cleanliness
Room cleanliness varied significantly; some guests found rooms clean, while others reported dirty sheets and unkempt bathrooms.
Breakfast Quality
Breakfast offerings were frequently criticized for being limited and unappetizing, with many guests expressing disappointment.
Room Condition
Many reviews highlighted issues with room maintenance, including broken appliances, missing items, and general disrepair.
Reservation Issues
Several guests experienced problems with reservations, including cancellations and miscommunication regarding check-in.
GJ
Garth Jensen
Jun 27, 2023
3.0
Out of the way. 2 wee j work stay. No issues
ZD
Zachary Deonte
Jul 7, 2021
5.0
Great customer service!! For the forth of July we wanted to grill and the manager went and got a grill for us! Always had gave above and beyond customer service!!!!