Home2 Suites by Hilton Tulsa Hills

Reviews

• MR

  Markus Renno

  Nov 9, 2025
  1.0
  Lots of problems with this hotel…choose another one if you have a choice. - Staff would not allow me to check out 30 min late, despite being a diamond member and it causing a huge inconvenience for my family (the night clerk wasn’t rude, just was not empowered to make any exceptions- my ask was only for 30 minutes!) - Some of the room lights were powered by an orange extension cord running from the bedroom to the living room, making it difficult to close the bedroom door (room 229) - The A/C made an annoying squealing noise for 3-5 seconds every time it shut off, disrupting sleep - The alarm clock display was broken, with half the numbers not displaying correctly - The carpet squares under the sliding barn door to the bathroom were bulging up, and the sliding door was hanging low, making it difficult to slide the door open and closed - The kitchenette only had one set of silverware, and that set was filthy when we checked in - There were no carts available during the hour after my check-in, so I had to shuttle everything by hand - The whole second floor smelled funny throughout the stay, and that smell included our room - Half the hotel was families attending a nearby youth sporting event, and there was no flexibility in the start time of the weekend breakfast, when all of us needed to be leaving at 7am (even opening 5-10 min early would’ve been tremendously helpful for many families) I have stayed at many Hilton properties and am typically easy to please, but this one was quite disappointing.
• RG

  Rob G

  Oct 19, 2025
  1.0
  We stayed here recently and were shocked to discover my wife’s e-bike was stolen off our truck in the hotel’s parking lot at 2:30 am. (Locked 3 ways, lesson learned) Staff expressed concern, and the manager confirmed they have security cameras — but refused to let police review footage without a warrant, citing guest privacy. I provided the exact timestamp from the anti-theft device on the 2nd bike but never heard back. The responding officer mentioned a nearby homeless encampment, something we were never warned about. While the room itself was fine, the lack of security measures (no patrols, no proactive alerts) left us feeling vulnerable. Hilton-branded properties should offer more than sympathy — they should offer accountability. I’m sharing this review so other travelers can make informed decisions.
• GM

  greg moir

  Oct 18, 2025
  5.0
  We were greeted as we walked in the door and checked in by a friendly Jewel. Our room was clean and comfortable. Jewel checked in by text message a little while after checking in to be sure everything was good. We had to be on the road early so weren’t able to take in the breakfast. Overall a great place to stay.
• P1

  PSplayer 13

  Oct 9, 2025
  1.0
  Disgusting smell, amenities not entered correctly on 3rd party sites, management is combative and hung up on me. Avoid!
• JB

  John BRITTON

  Oct 9, 2025
  1.0
  strange smell, and their booking.com listings are incorrect concerning amenities. Management is incoherent and unhelpful. Currently disputing charges on my card.

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