Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Experience The Newly Renovated Holiday Inn & Suites Hotel in Stillwater, OK.Refreshed spaces include guest rooms, lobby, restaurant, & fitness center. A stay at Holiday Inn & Suites University West places you within 3 mi (4.8 km) drive to Oklahoma State University, Stillwater Medical Center, Karsten Creek Golf Club, Oklahoma Pandemic Center of Innovation and Excellence (OPCIE). Our hotel is also 4 mi (6.4 km) to Boone Pickens Stadium/Gallagher Iba Arena, 3.5 mi (5.6 km) to Stillwater Downtown and 6.9 mi (11.1km) straight shot to Payne County Expo Center.
Be sure to enjoy our recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at our hotel include complimentary wireless Internet access, 24-hour Business Center, shared lounge with TV area, complimentary parking and express check-out. Our hotel has facilities measuring 2000 square feet (185 square meters); including a ballroom and conference space with access to in-house catering and bar services.
Make yourself at home in one of the 120 guestrooms, featuring wet bar with mini-fridge, microwave and a working desk. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides premium entertainment. We are a pet friendly hotel.
Location
Holiday Inn & Suites Stillwater - University West by IHG
715 S Country Club Road, Stillwater, OK
74074, United States
Hours
Reviews
3.9
475 reviews
5 stars
228
4 stars
124
3 stars
41
2 stars
23
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, attentive, and accommodating, with specific mentions of individual employees who provided exceptional service.
Cleanliness
While some guests reported clean rooms, others highlighted issues with cleanliness, including dirty carpets, bugs, and unpleasant odors in certain rooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the options while others found it lacking or unsatisfactory, particularly due to changes in service style.
Renovation Issues
Numerous reviews mentioned ongoing renovations, leading to inconveniences such as construction noise, lack of amenities, and unavailability of certain facilities.
Customer Service Problems
Several guests reported poor customer service experiences, particularly regarding check-in issues, unresponsive management, and unresolved complaints.
- SRSambhu Ram5 days ago5.0good service and good service
- AMAddie Miranda6 days ago5.0the service was excellent
- ZBZach BewareNov 17, 20255.0Great place and location. Great room. Love the fact they have an option with room and living room separate!
- JHJW Weldon HughesOct 28, 20255.0Exceeded my expections! Staff (largely STEVE, HE'S THE MAN) was very friendly, knowledgeable and attentive which is very unusual in our current world.
- JEJimmy EvansOct 19, 20255.0Service here is outstanding. Above and beyond and before even asking. Highly recommended.
Frequently Asked Questions About Holiday Inn & Suites Stillwater - University West by IHG
What are the check-in and check-out times at Holiday Inn & Suites Stillwater - University West?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Holiday Inn & Suites Stillwater - University West a pet-friendly hotel?
Yes, the hotel welcomes both cats and dogs as pets are allowed.
What accessibility features does Holiday Inn & Suites Stillwater offer?
The hotel provides accessible parking, is mobility accessible, and has an elevator for guests.
Does the hotel provide free Wi-Fi and fitness facilities?
Yes, complimentary Wi-Fi is available in public areas and the hotel has a fitness center with equipment like elliptical machines, free weights, and treadmills, free of charge.
Are there enhanced cleaning and safety measures in place at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, removes high-touch items, offers sanitizer, and provides contactless check-in and check-out.
Does Holiday Inn & Suites Stillwater - University West offer meeting and event spaces?
Yes, the hotel features 2 meeting rooms and a ballroom with 2,000 square feet of conference space including in-house catering and bar services.
What nearby places can I visit if I stay at Holiday Inn & Suites Stillwater - University West?
Guests can visit Oklahoma State University, Boone Pickens Stadium/Gallagher Iba Arena, and Stillwater Downtown for entertainment and events.
Is there convenient parking available at the hotel and nearby?
Yes, free parking is available at the hotel, and nearby locations include Payne County Farm Bureau and First National Bank for business visits.
How can nearby transit or shopping locations enhance my stay at the hotel?
Guests have easy access to shopping and services at nearby Walmart, Walmart Business Center, and can grab quick meals at nearby SUBWAY, enhancing convenience during their stay.
Are there family-friendly amenities or policies at the hotel?
Yes, the hotel is kid-friendly, kids stay free up to age 19, and offers amenities suitable for families, though babysitting services are not provided.