Staff Attitude
Customer experiences with staff were mixed; while some praised the friendliness and helpfulness, others reported rude or unhelpful interactions, particularly at the front desk.
Cleanliness
Many guests highlighted the cleanliness of the rooms and common areas, with several noting it as a standout feature of their stay.
Breakfast Quality
The breakfast received positive feedback for variety and quality, with many guests enjoying the offerings and the service provided by the breakfast staff.
Room Conditions
Several reviews mentioned issues with room conditions, including noise from AC units, unpleasant odors, and outdated decor, indicating a need for maintenance and updates.
Location
The hotel's location was frequently praised for its convenience, particularly for guests visiting OSU, although some noted noise from nearby roads.