Holiday Inn Express & Suites Poteau by IHG

4.1
544 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Beautiful Scenery Surrounds Hotel in Poteau, OKSet in the shadow of Cavanal Hill (worlds largest hill) amidst the great plains of Oklahoma, the Holiday Inn Express® Poteau hotel's location is ideal for travelers of all kinds. Boasting business opportunities and lots of character, Poteau provides something for each of the hotel's guests.Poteau, Oklahoma offers professional patrons convenience. Close to, OK Foods, Kiamichi Technology Center, River Valley Power Plant and Southern Star are located in or near Poteau. The hotel's location also caters to government travelers and academics, with both University of AR Fort Smith and Carl Albert State College close by. The Choctaw Nation of Oklahoma is within minutes of the hotel's property.Poteau, Oklahoma is home to many great attractions, lakes and rivers. Guests are encouraged to take the beautiful Talimena Scenic Drive and discover the breathtaking vistas afforded by Cavanal Hill. The Ouachita National Forest is also located nearby and offers another avenue for exploring the area's natural beauty. Here guests can enjoy camping, swimming, hunting, hiking and more.The Holiday Inn Express® Poteau hotel's amenities make your stay comfortable and enjoyable. A free hot breakfast is provided daily. Laundry facilities on-site as well as a Fitness Center and a 24-hour Business Center has the resources you need to be productive. Come "Stay Smart" in beautiful Poteau.

Location

Holiday Inn Express & Suites Poteau by IHG
201 Hillview Parkway, Poteau, OK
74953, United States

Hours

Reviews

4.1
544 reviews
5 stars
287
4 stars
144
3 stars
46
2 stars
32
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting excellent service during their stays.

Cleanliness

While some guests reported clean rooms, others noted issues with dirty carpets and unclean bathrooms, indicating inconsistent cleanliness standards.

Amenities

The pool and hot tub have been closed for an extended period, leading to disappointment among guests who expected these facilities to be available.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking in options or poorly stocked.

Room Condition

Several reviews mentioned that the rooms were dated and in need of maintenance, with issues such as peeling wallpaper and uncomfortable beds.
  • CR
    Christine Reyes
    Nov 16, 2025
    2.0
    I would give service a zero, if it weren't for the very sweet housekeeper, and the awesome lady who works night shift! An individiual named Dylan at the front desk, however, seems to take personal preference over customer service more seriously... We asked for an early check in at around 1 pm, and, our original check in was 3 pm. DYLAN apologized for the inconvenience and said he had reached the limit of early check-ins. COMPLETELY UNDERSTANDABLE. We sat in the lobby for approximately two minutes, and before we left, I was looking for a water fountain to take my Tylenol, as my legs were hurting. The housekeeper was kind enough to open the door where the fountains were, so I could grab a sip of water. DYLAN, at the front counter, proceeded to tell my husband " Hey man, no free water until after check in." WOW! We left and came back at 2:45 pm to check in. DYLAN, told us he could check us in now, but when we got to the counter, DYLAN stated, " Oh, I'm sorry, no I can't , because you're a third party " Since when did that matter? I have a membership, and have stayed here several times before. We have NEVER had an issue / issues! Then this morning, I called at 9 am and asked for a late check out, and DYLAN told me, " Unfortunately, I have too many late checkouts this morning. I hardly ever complain. WE Will not be staying here again.
  • MH
    Mark Hickman
    Oct 5, 2025
    4.0
    Always a great experience at Holiday Inn. We are Rewards members and we travel regularly so we are familiar with the brand. What we love: spacious rooms, very friendly and accommodating staff, hot breakfast, well equipped exercise room, the softest most comfortable beds and a selection of soft and firm pillows to choose from. What we don't like: absolutely no place to plug in devices such as an air machine, phone, phone charger, laptop, etc... for charging, no smart TVs, only one night stand (we both need a night stand to put our phone, drink, laptop, etc...) and our bathroom sink was clogged up. We love the HI brand but TVs are very cheap these days. Why wouldn't you provide a smart TV so I could log into my own account and stay up with my TV shows. Everyone that walks through their front door needs charging stations. Why would you not provide a single one in the rooms. I carry a charging bank with me that maybe costs $50 and has 8 ports.
  • JK
    John Krattinger
    Sep 14, 2025
    5.0
    Nice moderately priced hotel.
  • SS
    Stacey Two Songs-Miller
    Sep 3, 2025
    5.0
    Keith at the front desk makes this place wonderful. The room is just another room.
  • RW
    rob wilkins
    Sep 2, 2025
    1.0
    Beware of the bed bugs. They don’t clean their rooms. Sad for a holiday inn. Was in the room for a couple of hours and still charged me full price. Very disappointed and will not be back

Frequently Asked Questions About Holiday Inn Express & Suites Poteau by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Poteau?

Check-in time starts at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with a stay at Holiday Inn Express & Suites Poteau?

Yes, a free hot buffet breakfast is available daily for guests.