SureStay by Best Western Oklahoma City West

3.9
232 reviews

About

HotelSureStay
At the SureStay by Best Western Oklahoma City West in Oklahoma City, OK, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.

Location

SureStay by Best Western Oklahoma City West
321 S Rockwell Ave, Oklahoma City, OK
73128-2221, United States

Hours

Reviews

3.9
232 reviews
5 stars
111
4 stars
48
3 stars
35
2 stars
15
1 star
23

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests found the rooms clean, several reported issues with odors, bugs, and unclean areas in some rooms.

Customer Service

The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others reported poor service and management issues.

Breakfast Quality

The breakfast offerings were frequently criticized for being limited and not meeting expectations compared to other hotels.

Value for Money

Guests generally felt that the hotel provided good value for the price, though some noted that the quality of the rooms varied.

Location

The hotel is conveniently located near restaurants and shopping, but some guests mentioned that the area felt sketchy.
  • MM
    Maria Martinez
    Jun 23, 2024
    5.0
    Everything Nice, Thank You, Very Much
  • TT
    TERMINATOR46
    May 14, 2023
    3.0
    I don't know who decided to say they have a pool/hot tub. They do not, and it's a $110 stay for the night, with $40 returned the next morning. The breakfast...was not exactly what I had in mind since I haven't drank milk in years, and cereal is the main course, with toast, and/or a muffin to side. Add something else, waffles, or oatmeal. Anything to choose from besides that foul air producing milk. All in all, at a $70 a night hotel you can't be too picky, there's a 7/11 up the street, and a taco bell across for the office.
  • TS
    Toe Sucker
    Dec 24, 2022
    2.0
    People were rude plus the food is very expired. They just reuse instead of replace. The wifi is very slow and the beds were dirty and we saw a couple of spiders on the walls which made us very uncomfortable. The only good thing is the price
  • ES
    Emile Shepperson
    Sep 27, 2021
    4.0
    Nice room Front desk staff nice
  • BC
    Brittney Cordell
    Jun 18, 2021
    5.0
    Love it great price good staff decent rooms

Frequently Asked Questions About SureStay by Best Western Oklahoma City West

Does SureStay by Best Western Oklahoma City West offer complimentary breakfast?

Yes, the hotel provides free breakfast to its guests.

Is room service available at SureStay by Best Western Oklahoma City West?

Yes, room service is available at the hotel for guest convenience.