Holiday Inn Oklahoma City North-Quail Springs by IHG

3.8
570 reviews
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About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
You’ll feel welcome at Holiday Inn Oklahoma City North Quail Springs, located just off the Kilpatrick Turnpike. From here you can easily visit the Paycom Center sports and concert arena, Oklahoma City Zoo, Oklahoma City National Memorial & Museum, as well as INTEGRIS Cancer Institute and Oklahoma Heart Hospital. Start your day with breakfast at our full-service restaurant where kids eat free. Fuel up for your visit to the town of Quail Springs, which boasts a Top Golf, Quail Springs shopping mall, and Chisholm Creek shopping center. In addition to our on-site full-service restaurant offering dinner and drinks, you’ll be within walking distance from Pub W, Twin Peaks sports bar, and Mahogany Prime Steakhouse. Whether you're in town for business, pleasure, or just passing through, you’ll enjoy a seamless stay by taking advantage of our modern amenities like Keurig coffee makers, complimentary Wi-Fi, mini-fridges, indoor swimming pool, 24-hour gym, and a variety of meeting and event spaces.

Location

Holiday Inn Oklahoma City North-Quail Springs by IHG
13800 Quail Springs Parkway, Oklahoma City, OK
73134, United States

Hours

Reviews

3.8
570 reviews
5 stars
261
4 stars
132
3 stars
57
2 stars
39
1 star
81

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted unclean rooms, including reports of bugs, mold, and dirty linens.

Customer Service

While some staff members received praise for their helpfulness, many reviews noted poor customer service experiences, including rude interactions and lack of follow-through.

Room Maintenance

Guests reported various maintenance issues, such as broken air conditioning, malfunctioning lights, and unclean bathrooms.

Dining Experience

The breakfast service was frequently criticized for being subpar, with complaints about stale food and lack of available items.

Safety Concerns

Several reviews raised alarms about safety issues, including unauthorized entry into rooms and theft from vehicles.
  • KE
    Kimbli Evans
    Dec 20, 2025
    2.0
    First room hadn't been cleaned. 2nd room was so warm and clamy and the air conditioning never seemed to worked. Great front desk assistance. Rooms nice bed comfy.
  • KA
    Ken Ackerman
    Dec 14, 2025
    4.0
    Room seats were dirty. Lamp would not work and clock face was broken. Rest of room was good.
  • JW
    J W
    Dec 2, 2025
    1.0
    Years of One (1) Star Reviews below! Avoid this Hotel! I always read reviews prior to booking business hotel, this time I failed and that’s my fault! I travel weekly for business, I’m Diamond with IHG and Hilton. This is the absolute worst experience and stay in my years of travel. I wasn’t recognize has a Dimond status, no upgrade(even through site show rooms for upgrade), restaurant and bar closed. Rooms are outdated and not clean, furniture has rips in cushions, dirty stained cushions, and mildew in bathroom area. Next morning, ate breakfast in restaurant, fruit flies everywhere landing on fruit and cottage cheese, the host refused to change out. I don’t recommend and will avoid this location going forward!
  • EP
    Emma Phillips
    Dec 1, 2025
    1.0
    ! BEDBUGS !, and terrible customer service. Took BED BUG to front desk, and the hotel management is still in denial.... said the "the exterminator didn't find anything"
  • AR
    Aimee Rodriguez
    Nov 17, 2025
    1.0
    The morning of check out I went to lift the blankets and to my surprise.. we had a guest. I usually check the bed before laying down, I’ll know to do it better next time. When I showed the clerk at the front, she seemed concerned. She got her manager and he brushed it off as “it just looks like a June bug”. He did not seem surprised or bothered. Very clearly not a June bug. Even if it was, I don’t want it in bed with me. I’ve contacted the customer service number and still haven’t heard anything back from anyone.

Frequently Asked Questions About Holiday Inn Oklahoma City North-Quail Springs by IHG

What are the check-in and check-out times at Holiday Inn Oklahoma City North-Quail Springs?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer any complimentary breakfast options?

Yes, breakfast is available and kids eat free at the full-service restaurant.